Supervise clerical or administrative personnel.

Supervise clerical or administrative personnel. is a detailed work activity in O*NET — a concrete unit of work shared across 10 occupations and seen in 13 occupation-specific tasks. It rolls up into the broader work activity Supervise personnel activities. in Guiding, Directing, and Motivating Subordinates .

Detailed work activities are the most granular shared layer in O*NET's work-activity hierarchy (Generalized → Intermediate → Detailed → occupation-specific task). The figures below describe how this activity shows up across the economy and what independent studies measure about AI and this kind of work — not a prediction that the work will be automated.

AI exposure

Of the 13 tasks under this activity that the OpenAI / Eloundou “GPTs are GPTs” study rated, 7 (54%) are flagged as directly exposed to language models (E1) or exposed via model-powered tools (E2).

Exposure estimates overlap with model capabilities — whether a model could speed the task up — not whether the work will be done by software. Observed AI use is augmentation and assistance today, not jobs replaced.

Member tasks

Occupation-specific tasks O*NET maps to this detailed work activity, most important first.

• Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. · First-Line Supervisors of Office and Administrative Support Workers · importance 4.4 · exposure with tools
• Plan, schedule or supervise the work of other employees. · Hotel, Motel, and Resort Desk Clerks · importance 4.4 · exposure with tools
• Discuss job performance problems with employees to identify causes and issues and to work on resolving problems. · First-Line Supervisors of Office and Administrative Support Workers · importance 4.1 · no direct exposure
• Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action. · First-Line Supervisors of Office and Administrative Support Workers · importance 4.0 · exposure with tools
• Supervise or train other staff members. · Interviewers, Except Eligibility and Loan · importance 3.9 · no direct exposure
• Monitor contractor performance, recommending contract modifications when necessary. · Procurement Clerks · importance 3.8 · exposure with tools
• Schedule, supervise, and train clerical workers, volunteers, student assistants, and other library employees. · Library Assistants, Clerical · importance 3.7 · exposure with tools
• Monitor and direct the work of lower-level clerks. · Office Clerks, General · importance 3.7 · exposure with tools
• Supervise other clerical staff and provide training and orientation to new staff. · Secretaries and Administrative Assistants, Except Legal, Medical, and Executive · importance 3.7 · no direct exposure
• Train and supervise subordinates and other staff. · Procurement Clerks · importance 3.5 · no direct exposure
• Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material. · Executive Secretaries and Executive Administrative Assistants · importance 3.4 · exposure with tools
• Coordinate and supervise activities of workers engaged in packing and shipping merchandise. · Cargo and Freight Agents · importance 3.2 · no direct exposure
• Supervise administrative staff and provide training and orientation to new staff. · Administrative Services Managers · no direct exposure

Occupations that perform this

• First-Line Supervisors of Office and Administrative Support Workers
• Hotel, Motel, and Resort Desk Clerks
• Interviewers, Except Eligibility and Loan
• Procurement Clerks
• Library Assistants, Clerical
• Office Clerks, General
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
• Executive Secretaries and Executive Administrative Assistants
• Cargo and Freight Agents
• Administrative Services Managers

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-supervise-clerical-or-administrative-personnel,
  title  = {Supervise clerical or administrative personnel.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/detailed-activities/supervise-clerical-or-administrative-personnel}
}