Occupation · SOC 43-5011.00
Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
Also called: Air Export Specialist · Drop Shipment Clerk · Logistics Coordinator · Logistics Service Representative · Freight Broker · Intermodal Dispatcher · International Coordinator · Load Planner · Ship Broker · Traffic and Documentation Clerk · Air Export Coordinator · Air Freight Coordinator
Job family: Office and Administrative Support Occupations
A source-stamped Markdown brief of this occupation — paste it into an agent, or fetch
/roles/role-43-5011-00/context.md directly.
A fast read on where AI already shows up in this occupation, where it stays a copilot, where humans remain in the loop, and what the labor market is doing. Built from observed Claude.ai conversations mapped to O*NET tasks and from published research — measures of usage and exposure, not advice or predictions that the job is going away.
Task areas where a human was still judged necessary in a large share of observed conversations — not a safety ruling, an observed-need signal.
The capabilities O*NET rates most important for this occupation — the human ground the work is built on.
See all skills →Independent published positions, read together — not a forecast.
75th-percentile task overlap — yet about 8,800 openings a year (+8.5% projected, BLS) . What exposure means →
What today's research says about this occupation's exposure to AI, how AI is actually being used in it, and where employment is headed. These are positions within published studies — measures of exposure and usage, not predictions that this job will disappear.
Each study uses its own scale, so the raw scores are not comparable across rows — the percentile (this job's rank among all U.S. occupations with data) is the comparable figure, and sizes the bars.
| Measure | Rank vs all occupations | Percentile | Score |
|---|---|---|---|
| Overall AI exposure (Felten et al.) High | 96th | 1.4 | |
| LLM task exposure, γ (OpenAI / Eloundou) Moderate | 55th | 0.7 | |
| AI assistant applicability (Microsoft) High | 71st | 0.2 |
OpenAI's exposure study scores tasks three ways: with a language model alone (α 0.2), with simple added tooling (β 0.5), and including AI-powered software (γ 0.7). Higher means more of the job's tasks could be done at least twice as fast — not that they will be automated away.
Most of this job's tasks can be done remotely (Dingel–Neiman), which tends to track with higher digital and AI exposure.
A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.
Frey–Osborne probability 1.0 · 99th percentile among occupations · High
Among measured AI assistant conversations mapped to this occupation (Anthropic Economic Index, 2026-01-15), these task types came up most. These are shares of observed AI conversations — not shares of the job, of worker time, or of what could be automated.
| Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group. | 0.4% |
Independent U.S. Bureau of Labor Statistics employment projection for 2024–2034 — a labor-market forecast, not an AI-impact forecast.
| Outlook | Growing fast · +8.5% by 2034 |
| Projected annual openings | 8,800 |
| Employment 2024 → 2034 | 100,600 → 109,200 |
“Annual openings” counts new jobs plus replacements for workers who leave the occupation, so it can be large even when growth is modest.
The ILO's 2025 global study scores generative-AI exposure on the international ISCO-08 occupation system, not US SOC. Bridged through the published (and approximate, many-to-many) IBS O*NET-SOC ↔ ISCO-08 crosswalk, this US occupation corresponds to the international 2 occupations below. Exposure here means how much of the work's tasks today's AI can attempt — task overlap, not automation, adoption, or jobs lost.
| International occupation (ISCO-08) | Task exposure (2025) | Most tasks fall in |
|---|---|---|
| Clearing and Forwarding Aents · 3331 | 57% | Gradient 3 |
| Trade Brokers · 3324 | 44% | Gradient 2 |
Read the whole six-band gradient on the GenAI exposure gradient page. The crosswalk is approximate: a US occupation can map to several international ones, and the ILO scores describe the international occupation, not this exact US role.
How people actually apply AI to this occupation's tasks, from Claude.ai (Free and Pro) conversations in the Anthropic Economic Index, 2026-01-15. This is one AI assistant's consumer sample — not all AI, not the whole workforce. Autonomy and the collaboration mix are model-rated estimates; figures below the sample floor are hidden.
| Typical AI autonomy | 3.0 / 5 · higher = AI acts more independently |
| Used for work (vs. personal / coursework) | 50.0% |
The role's most common tasks in AI conversations, each tagged with how people work with the AI on it. “Usage” is the share of observed conversations, not of the job.
| Task | How | Usage |
|---|---|---|
| Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group. | — | 0.3% |
Tasks where the model most often judged that a person remained necessary — a useful read on the current boundary, not a guarantee.
| Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group. | 93.3% |
Example prompts phrased from the tasks people most often delegate to AI in this occupation (Anthropic Economic Index). Each shows the underlying measured task and its share of observed AI use. They are suggested phrasings of real tasks — starting points, not endorsed instructions.
Help me check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group. From: Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group. · 0.3% of measured AI use
All 24 tasks O*NET lists for this occupation, ordered by importance. Each links to its own page with AI-exposure and observed-use detail.
O*NET importance rating, from 1 (not important) to 5 (extremely important).
| Oral Comprehension | 4.0 | |
| Oral Expression | 4.0 | |
| Written Comprehension | 3.9 | |
| Near Vision | 3.3 | |
| Written Expression | 3.1 | |
| Problem Sensitivity | 3.1 | |
| Deductive Reasoning | 3.0 | |
| Inductive Reasoning | 3.0 | |
| Category Flexibility | 3.0 | |
| Selective Attention | 3.0 | |
| Speech Recognition | 3.0 | |
| Speech Clarity | 3.0 | |
| Information Ordering | 2.9 | |
| Flexibility of Closure | 2.9 | |
| Perceptual Speed | 2.9 |
| Speaking | 3.6 | |
| Active Listening | 3.5 | |
| Reading Comprehension | 3.3 | |
| Critical Thinking | 3.3 | |
| Writing | 3.0 | |
| Monitoring | 3.0 |
| Negotiation | 3.1 | |
| Time Management | 3.1 | |
| Social Perceptiveness | 3.0 | |
| Coordination | 3.0 | |
| Service Orientation | 3.0 | |
| Complex Problem Solving | 3.0 | |
| Persuasion | 2.9 |
Skills employers ask for in job postings for this occupation (Lightcast), with whether each is a common or specialized skill.
| Example | Category | |
|---|---|---|
| Microsoft Excel | Spreadsheet software | Hot technology In demand |
| Microsoft Office software | Office suite software | Hot technology In demand |
| Microsoft Outlook | Electronic mail software | Hot technology |
| Microsoft PowerPoint | Presentation software | Hot technology |
| Microsoft Word | Word processing software | Hot technology |
| SAP software | Enterprise resource planning ERP software | Hot technology |
| Brokerage software | Procurement software | |
| Corel WordPerfect Office Suite | Office suite software | |
| Database software | Data base user interface and query software | |
| Email software | Electronic mail software | |
| Microsoft OneNote | Word processing software | |
| Posting software | Inventory management software | |
| Transportation management software | Mobile location based services software | |
| Transportation management system TMS software | Mobile location based services software | |
| Web browser software | Internet browser software | |
| Web-based dispatch software | Mobile location based services software |
How characteristic each condition is of the job, on O*NET's 1–5 context scale (higher = more present in day-to-day work). Each condition links to how it varies across all occupations.
What to study: Business, Management, Marketing, and Related Support Services . Fields of study crosswalked to this occupation (NCES CIP–SOC), not a requirement.
Share of people in this occupation at each level of education.
| Bachelor's Degree | 30.8% | |
| Some College Courses | 19.1% | |
| Post-Secondary Certificate | 18.1% | |
| Associate's Degree (or other 2-year degree) | 18.1% | |
| High School Diploma | 12.2% | |
| Less than a High School Diploma | 1.7% |
The interests and personal qualities O*NET associates with people who do this work.
| Conventional | 6.3 | |
| Enterprising | 4.8 | |
| Realistic | 3.1 | |
| Social | 2.1 |
| Office Work | 4.4 | |
| Accounting | 2.8 | |
| Management/Administration | 2.7 | |
| Transportation/Machine Operation | 2.0 | |
| Sales | 2.0 | |
| Physical/Manual Labor | 1.9 | |
| Business Initiatives | 1.8 | |
| Information Technology | 1.8 | |
| Law | 1.8 | |
| Finance | 1.7 |
| Dependability | 2.6 | |
| Attention to Detail | 2.4 |
U.S. · annual wages (BLS OEWS)
| 10th percentile | $37,240 |
| 25th percentile | $43,490 |
| Median (50th) | $49,900 |
| 75th percentile | $62,230 |
| 90th percentile | $76,350 |
| People employed | 97,800 |
Where these workers are employed, by number of jobs (national, BLS OEWS). Pay shown is the occupation's national median, not industry-specific.
| Industry | Workers | National median pay |
|---|---|---|
| Transportation and Warehousing · Sector | 89,080 | $49,870 |
| Professional, Scientific, and Technical Services · Sector | 3,870 | $50,770 |
| Management of Companies and Enterprises · Sector | 2,300 | $50,870 |
| Wholesale Trade · Sector | 900 | $51,590 |
| Administrative and Support and Waste Management and Remediation Services · Sector | 720 | $46,640 |
| Temporary Help Services · National industry | 220 | $42,310 |
| Manufacturing · Sector | 190 | $56,800 |
| Retail Trade · Sector | 80 | — |
| Information · Sector | — | $50,640 |
Industries where this occupation is far more common than in the economy as a whole. The location quotient is how many times more concentrated it is here (a value of 5 means five times its economy-wide share).
| Industry | Concentration | Workers |
|---|---|---|
| Transportation and Warehousing · Sector | 19× | 89,080 |
| Management of Companies and Enterprises · Sector | 1.29× | 2,300 |
| Professional, Scientific, and Technical Services · Sector | 0.57× | 3,870 |
| Wholesale Trade · Sector | 0.24× | 900 |
| Administrative and Support and Waste Management and Remediation Services · Sector | 0.13× | 720 |
| Temporary Help Services · National industry | 0.13× | 220 |
| Manufacturing · Sector | 0.02× | 190 |
Part of the Supply Chain & Transportation career cluster.
Side-by-side comparisons place two occupations’ pay, preparation, skills, and AI exposure on the same page — same data, same scale, no forecast.
Options the data surfaces for Cargo and Freight Agents — not advice or a forecast. Each is a real cross-link you can follow into the evidence.
Capabilities this work builds that are used across many other occupations.
Occupations O*NET rates as related — the nearby moves on the map.
How people typically prepare for this work.
On the global GenAI exposure gradient this work sits around the 89th percentile of 427 international occupations.
Cargo and Freight Agents show 75th-percentile AI task overlap — and about 8,800 annual U.S. openings
Cargo and Freight Agents show 75th-percentile AI task overlap — and about 8,800 annual U.S. openings • Cargo and Freight Agents rank in the 75th percentile (High band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated. (Eloundou et al. (GPTs are GPTs) + Felten AIOE) • The occupation is projected to see about 8,800 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI. (BLS Employment Projections 2024–34) • BLS projects employment to be growing fast (+8.5%) from 2024 to 2034. (BLS Employment Projections 2024–34) • Median annual pay is $49,900, across about 97,800 U.S. workers. (BLS OEWS (May 2024)) Source: Singulariki — "Cargo and Freight Agents". https://singulariki.com/roles/role-43-5011-00 Note: AI task overlap measures what today's AI can attempt, not automation, job loss, or a forecast.
AssetsShare imageMethodology & sourcesPress & newsroomThe newsroom
Every line is built only from figures this page already shows and cites. AI task overlap means what today's AI can attempt — not automation, job loss, or a forecast.
Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.
Data compiled June 2, 2026. Figures are estimates, not advice.
Singulariki. "Cargo and Freight Agents." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026. https://singulariki.com/roles/role-43-5011-00
Singulariki. (2026). Cargo and Freight Agents. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/roles/role-43-5011-00
@misc{singulariki-role-43-5011-00,
title = {Cargo and Freight Agents},
author = {{Singulariki}},
year = {2026},
note = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026},
url = {https://singulariki.com/roles/role-43-5011-00}
} Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.