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Advise customers on the use of products or services.

Detailed work activity

Advise customers on the use of products or services. is a detailed work activity in O*NET — a concrete unit of work shared across 18 occupations and seen in 26 occupation-specific tasks. It rolls up into the broader work activity Advise others on products or services. in Providing Consultation and Advice to Others .

Detailed work activities are the most granular shared layer in O*NET's work-activity hierarchy (Generalized → Intermediate → Detailed → occupation-specific task). The figures below describe how this activity shows up across the economy and what independent studies measure about AI and this kind of work — not a prediction that the work will be automated.

AI exposure

Of the 26 tasks under this activity that the OpenAI / Eloundou “GPTs are GPTs” study rated, 24 (92%) are flagged as directly exposed to language models (E1) or exposed via model-powered tools (E2).

The Anthropic Economic Index observes real AI use on 13 of these tasks, with a mean mapped-usage share of 0.015% per task.

Exposure estimates overlap with model capabilities — whether a model could speed the task up — not whether the work will be done by software. Observed AI use is augmentation and assistance today, not jobs replaced.

Member tasks

Occupation-specific tasks O*NET maps to this detailed work activity, most important first.

Occupations that perform this

Exposure quadrant: AI task-overlap percentile vs Median pay AI task-overlap (horizontal) versus median pay (vertical), each as a percentile across all scored occupations, for 18 occupations in occupations that perform Advise customers on the use of products or services.. Overlap measures shared tasks with AI, not automation. Lower overlap · higher pay Higher overlap · higher pay Higher overlap · lower pay Lower overlap · lower pay Exercise Trainers and Group Fitness Instructors Demonstrators and Product Promoters Environmental Engineering Technologists and Technicians Electrical and Electronic Engineering Technologists and Technicians Precision Agriculture Technicians Retail Salespersons Robotics Engineers Mechanical Engineers Computer Hardware Engineers Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products AI task-overlap percentile → ↑ Median pay
Occupations that perform Advise customers on the use of products or services., by AI task-overlap and median pay

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

Data compiled June 2, 2026. Figures are estimates, not advice.

Cite this page
Plain

Singulariki. "Advise customers on the use of products or services.." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026. https://singulariki.com/detailed-activities/advise-customers-on-the-use-of-products-or-services

APA

Singulariki. (2026). Advise customers on the use of products or services.. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/detailed-activities/advise-customers-on-the-use-of-products-or-services

BibTeX 
@misc{singulariki-advise-customers-on-the-use-of-products-or-services,
  title  = {Advise customers on the use of products or services.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/detailed-activities/advise-customers-on-the-use-of-products-or-services}
}

Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.