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Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products

Occupation · SOC 41-4011.00

Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of postsecondary education.

Also called: Inside Sales Representative · Marketing Representative · Sales Representative · Abrasives Sales Representative · Agricultural Sales Representative · Aircraft Equipment and Parts Sales Representative · Aircraft Sales Representative · Animal Feed Products Sales Representative · Authorized Retailer · Auto Sales Consultant (Automotive Sales Consultant) · Building Equipment and Supplies Sales Representative · Chemical Sales Representative

Job family: Sales and Related Occupations

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A source-stamped Markdown brief of this occupation — paste it into an agent, or fetch /roles/role-41-4011-00/context.md directly.

AI work map

A fast read on where AI already shows up in this occupation, where it stays a copilot, where humans remain in the loop, and what the labor market is doing. Built from observed Claude.ai conversations mapped to O*NET tasks and from published research — measures of usage and exposure, not advice or predictions that the job is going away.

Often handed to AI

Task areas most often handled directively in observed AI conversations — candidates to delegate with light review.

  • Answer customers' questions about products, prices, availability, or credit terms. · 28.6%
  • Study documentation or other information for new scientific or technical products. · 5.5%
  • Maintain customer records, using automated systems. · 0.6%
See how AI is used here →

Use as a copilot

Task areas where people work with AI — iterating, learning, or checking — staying in the loop rather than handing the task off.

  • Prepare sales presentations or proposals to explain product specifications or applications. · 5.8%
  • Contact new or existing customers to discuss how specific products or services can meet their needs. · 3.7%
  • Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations. · 2.0%
See collaboration patterns →

Keep a human in the loop

Task areas where a human was still judged necessary in a large share of observed conversations — not a safety ruling, an observed-need signal.

  • Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations. · 100.0% need a human
  • Advise customers on product usage to improve production. · 100.0% need a human
  • Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, environmental regulations, or industry developments. · 100.0% need a human
See the boundary tasks →

83rd-percentile task overlap — yet about 27,200 openings a year (+1.9% projected, BLS), and observed AI use leans 5113% copilot, not hand-off (AEI) . What exposure means →

AI & job outlook

What today's research says about this occupation's exposure to AI, how AI is actually being used in it, and where employment is headed. These are positions within published studies — measures of exposure and usage, not predictions that this job will disappear.

Exposure to current AI

Each study uses its own scale, so the raw scores are not comparable across rows — the percentile (this job's rank among all U.S. occupations with data) is the comparable figure, and sizes the bars.

Measure Rank vs all occupations Percentile Score
Overall AI exposure (Felten et al.) High 70th 0.9
LLM task exposure, γ (OpenAI / Eloundou) High 80th 0.9
AI assistant applicability (Microsoft) High 91st 0.3

OpenAI's exposure study scores tasks three ways: with a language model alone (α 0.2), with simple added tooling (β 0.5), and including AI-powered software (γ 0.9). Higher means more of the job's tasks could be done at least twice as fast — not that they will be automated away.

Most of this job's tasks can be done remotely (Dingel–Neiman), which tends to track with higher digital and AI exposure.

Historical automation estimate (2013)

A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.

Frey–Osborne probability 0.3 · 37th percentile among occupations · Moderate

How AI is actually used in this job

Among measured AI assistant conversations mapped to this occupation (Anthropic Economic Index, 2026-01-15), these task types came up most. These are shares of observed AI conversations — not shares of the job, of worker time, or of what could be automated.

Study documentation or other information for new scientific or technical products. 9.4%
Answer customers' questions about products, prices, availability, or credit terms. 4.6%
Prepare sales presentations or proposals to explain product specifications or applications. 2.4%
Contact new or existing customers to discuss how specific products or services can meet their needs. 1.4%
Visit establishments, such as pharmacies, to determine product sales. 0.7%
Maintain customer records, using automated systems. 0.6%

Job outlook

Independent U.S. Bureau of Labor Statistics employment projection for 2024–2034 — a labor-market forecast, not an AI-impact forecast.

Outlook About average · +1.9% by 2034
Projected annual openings 27,200
Employment 2024 → 2034 303,200 → 308,900

“Annual openings” counts new jobs plus replacements for workers who leave the occupation, so it can be large even when growth is modest.

Where this work sits on the global GenAI gradient

The ILO's 2025 global study scores generative-AI exposure on the international ISCO-08 occupation system, not US SOC. Bridged through the published (and approximate, many-to-many) IBS O*NET-SOC ↔ ISCO-08 crosswalk, this US occupation corresponds to the international 3 occupations below. Exposure here means how much of the work's tasks today's AI can attempt — task overlap, not automation, adoption, or jobs lost.

50% mean task exposure (2025)
89th percentile of 427 placed occupations
−7 pts shift 2023 → 2025
International occupation (ISCO-08) Task exposure (2025) Most tasks fall in
Information and Communications Technology Sales Professionals · 2434 51% Gradient 3
Technical and Medical Sales Professionals (excluding ICT) · 2433 50% Gradient 3
Commercial Sales Representatives · 3322 49% Gradient 2

Read the whole six-band gradient on the GenAI exposure gradient page. The crosswalk is approximate: a US occupation can map to several international ones, and the ILO scores describe the international occupation, not this exact US role.

Working with AI in this job

How people actually apply AI to this occupation's tasks, from Claude.ai (Free and Pro) conversations in the Anthropic Economic Index, 2026-01-15. This is one AI assistant's consumer sample — not all AI, not the whole workforce. Autonomy and the collaboration mix are model-rated estimates; figures below the sample floor are hidden.

Augmentation vs. automation 51.1% working with AI · 43.4% handed to AI
Most common way people use AI here Directive · AI does it; you give the instruction
Typical AI autonomy 3.0 / 5 · higher = AI acts more independently
Used for work (vs. personal / coursework) 26.5%

What people delegate to AI

The role's most common tasks in AI conversations, each tagged with how people work with the AI on it. “Usage” is the share of observed conversations, not of the job.

Task How Usage
Answer customers' questions about products, prices, availability, or credit terms. Directive 28.6%
Prepare sales presentations or proposals to explain product specifications or applications. Iteration 5.8%
Study documentation or other information for new scientific or technical products. Directive 5.5%
Contact new or existing customers to discuss how specific products or services can meet their needs. Iteration 3.7%
Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations. Iteration 2.0%
Advise customers on product usage to improve production. Learning 0.7%
Maintain customer records, using automated systems. Directive 0.6%
Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, environmental regulations, or industry developments. Directive 0.6%

Where a human is still needed

Tasks where the model most often judged that a person remained necessary — a useful read on the current boundary, not a guarantee.

Select or assist customers in selecting products based on customer needs, product specifications, and applicable regulations. 100.0%
Advise customers on product usage to improve production. 100.0%
Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, environmental regulations, or industry developments. 100.0%
Visit establishments, such as pharmacies, to determine product sales. 100.0%
Answer customers' questions about products, prices, availability, or credit terms. 99.9%
Contact new or existing customers to discuss how specific products or services can meet their needs. 98.6%

What people most often hand AI here

Example prompts phrased from the tasks people most often delegate to AI in this occupation (Anthropic Economic Index). Each shows the underlying measured task and its share of observed AI use. They are suggested phrasings of real tasks — starting points, not endorsed instructions.

  • Help me answer customers' questions about products, prices, availability, or credit terms.

    From: Answer customers' questions about products, prices, availability, or credit terms. · 28.6% of measured AI use · directive

  • Help me prepare sales presentations or proposals to explain product specifications or applications.

    From: Prepare sales presentations or proposals to explain product specifications or applications. · 5.8% of measured AI use · task iteration

  • Help me study documentation or other information for new scientific or technical products.

    From: Study documentation or other information for new scientific or technical products. · 5.5% of measured AI use · directive

  • Help me contact new or existing customers to discuss how specific products or services can meet their needs.

    From: Contact new or existing customers to discuss how specific products or services can meet their needs. · 3.7% of measured AI use · task iteration

Tasks

All 36 tasks O*NET lists for this occupation, ordered by importance. Each links to its own page with AI-exposure and observed-use detail.

Work activities

Knowledge, skills & abilities

O*NET importance rating, from 1 (not important) to 5 (extremely important).

Abilities

Oral Expression 4.5
Oral Comprehension 4.0
Speech Recognition 4.0
Speech Clarity 4.0
Written Comprehension 3.9
Written Expression 3.8
Deductive Reasoning 3.5
Near Vision 3.3
Fluency of Ideas 3.1
Problem Sensitivity 3.1
Originality 3.0
Inductive Reasoning 3.0
Information Ordering 3.0
Category Flexibility 3.0
Memorization 3.0

Knowledge

Customer and Personal Service 4.4
Sales and Marketing 4.3
English Language 3.7
Administration and Management 3.2
Mathematics 3.2
Production and Processing 3.1
Computers and Electronics 3.0

Essential skills

Speaking 4.3
Active Listening 4.1
Reading Comprehension 3.8
Active Learning 3.5
Writing 3.4
Critical Thinking 3.4
Monitoring 3.1
Mathematics 2.9

Transferable skills

Persuasion 4.3
Negotiation 4.0
Social Perceptiveness 3.9
Service Orientation 3.8
Coordination 3.6
Complex Problem Solving 3.4
Judgment and Decision Making 3.1
Time Management 3.1
Instructing 2.9
Systems Analysis 2.9

Skills in demand

Skills employers ask for in job postings for this occupation (Lightcast), with whether each is a common or specialized skill.

Showing the top 40 of 55.

Tools & technology

Example Category
Microsoft Excel Spreadsheet software Hot technology In demand
Microsoft Office software Office suite software Hot technology In demand
Microsoft Outlook Electronic mail software Hot technology In demand
Salesforce software Customer relationship management CRM software Hot technology In demand
Amazon Web Services AWS software Data base user interface and query software Hot technology
Apache Hadoop Data base management system software Hot technology
Google Analytics Data mining software Hot technology
Google Workspace software Office suite software Hot technology
HubSpot software Sales and marketing software Hot technology
IBM SPSS Statistics Analytical or scientific software Hot technology
Intuit QuickBooks Accounting software Hot technology
Linux Operating system software Hot technology
Microsoft Access Data base user interface and query software Hot technology
Microsoft Azure software Development environment software Hot technology
Microsoft PowerPoint Presentation software Hot technology
Microsoft Project Project management software Hot technology
Microsoft SharePoint Document management software Hot technology
Microsoft Word Word processing software Hot technology
Oracle Database Data base user interface and query software Hot technology
Oracle PeopleSoft Enterprise resource planning ERP software Hot technology
R Object or component oriented development software Hot technology
SAP software Enterprise resource planning ERP software Hot technology
SAS Analytical or scientific software Hot technology
Teradata Database Data base management system software Hot technology
Zoom Video conferencing software Hot technology
Act! Customer relationship management CRM software
ActionWare Customer relationship management CRM software
AdTrack Customer Acquisition Management CAM Customer relationship management CRM software
AMG Teleran SalesInSync Customer relationship management CRM software
Cegedim Target Software Target SFA Pharmaceutical Suite Customer relationship management CRM software
Citrix cloud computing software Access software
Enterprise application integration EAI software Enterprise application integration software
FileMaker Pro Data base user interface and query software
Google Ads Sales and marketing software
HEAT Software GoldMine Customer relationship management CRM software
IBM InfoSphere DataStage Enterprise application integration software
IBM Notes Electronic mail software
Infor ERP SyteLine Enterprise resource planning ERP software
InsideSales.com Customer relationship management CRM software
Khameleon Project management software

Showing the top 40 of 63.

Work context

How characteristic each condition is of the job, on O*NET's 1–5 context scale (higher = more present in day-to-day work). Each condition links to how it varies across all occupations.

Telephone Conversations 5.0
E-Mail 5.0
Determine Tasks, Priorities and Goals 4.7
Frequency of Decision Making 4.7
Contact With Others 4.6
Face-to-Face Discussions with Individuals and Within Teams 4.6
Importance of Being Exact or Accurate 4.4
Freedom to Make Decisions 4.3
Work With or Contribute to a Work Group or Team 4.3
Impact of Decisions on Co-workers or Company Results 4.0
Time Pressure 3.9
Deal With External Customers or the Public in General 3.8
Coordinate or Lead Others in Accomplishing Work Activities 3.8
Indoors, Environmentally Controlled 3.8
Level of Competition 3.8
Written Letters and Memos 3.7
In an Enclosed Vehicle or Operate Enclosed Equipment 3.6
Conflict Situations 3.5
Dealing With Unpleasant, Angry, or Discourteous People 3.5
Spend Time Sitting 3.3
Work Outcomes and Results of Other Workers 2.9
Indoors, Not Environmentally Controlled 2.9
Physical Proximity 2.8
Importance of Repeating Same Tasks 2.8
Exposed to Contaminants 2.8
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable 2.7
Spend Time Standing 2.7
Health and Safety of Other Workers 2.7
Consequence of Error 2.5
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets 2.4
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls 2.3
Exposed to Very Hot or Cold Temperatures 2.2
Outdoors, Exposed to All Weather Conditions 2.2
Exposed to Hazardous Equipment 2.2
Spend Time Walking or Running 2.2
Degree of Automation 2.2
Spend Time Making Repetitive Motions 2.1
Public Speaking 2.1
Exposed to Hazardous Conditions 1.8
Exposed to Extremely Bright or Inadequate Lighting Conditions 1.8

How to get in

Job zone
Zone 4 — Job Zone Four: Considerable Preparation Needed
Education
Most of these occupations require a four-year bachelor's degree, but some do not.
Typical entry-level education
Bachelor's degree · BLS, the typical path — not a requirement
Related experience
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Preparation level
SVP (7.0 to < 8.0) — total schooling plus on-the-job experience.

What to study: Business, Management, Marketing, and Related Support Services . Fields of study crosswalked to this occupation (NCES CIP–SOC), not a requirement.

Education of current workers

Share of people in this occupation at each level of education.

Bachelor's Degree 39.5%
Some College Courses 30.5%
High School Diploma 14.4%
Post-Secondary Certificate 13.8%
Post-Baccalaureate Certificate 1.6%
Doctoral Degree 0.3%

Interests & work styles

The interests and personal qualities O*NET associates with people who do this work.

Interest areas

Sales 6.3
Public Speaking 4.0
Business Initiatives 3.8
Office Work 2.9
Engineering 2.7
Marketing/Advertising 2.7

Work styles

Dependability 6.0
Attention to Detail 5.0
Achievement Orientation 4.0
Perseverance 3.0
Social Orientation 3.0

Career interests (Holland / RIASEC)

Enterprising 5.3
Conventional 5.1
Investigative 3.1
Social 3.1
Realistic 2.8

Wages & employment

U.S. · annual wages (BLS OEWS)

$49k10th$66k25th$100kMedian$146k75th$195k90th
Annual wages by percentile — U.S. (BLS OEWS). The light band spans the 10th–90th percentile; the darker band is the middle half (25th–75th); the line is the median.
303k2024309k2034 (proj.)+1.9% · About average
Projected U.S. employment, 2024–2034 (BLS Employment Projections). A labor-market forecast for the occupation, not an AI-impact forecast.
10th percentile $48,840
25th percentile $65,640
Median (50th) $100,070
75th percentile $146,150
90th percentile $194,890
People employed 293,930

Industries that employ this occupation

Where these workers are employed, by number of jobs (national, BLS OEWS). Pay shown is the occupation's national median, not industry-specific.

Industry Workers National median pay
Wholesale Trade · Sector 171,180 $100,680
Professional, Scientific, and Technical Services · Sector 41,600 $99,620
Manufacturing · Sector 32,460 $102,090
Information · Sector 24,690 $104,060
Retail Trade · Sector 5,230 $66,660
Management of Companies and Enterprises · Sector 5,190 $99,970
Construction · Sector 3,520 $75,630
Administrative and Support and Waste Management and Remediation Services · Sector 2,660 $76,570
Other Services (except Public Administration) · Sector 1,460 $65,070
Real Estate and Rental and Leasing · Sector 1,440
Health Care and Social Assistance · Sector 1,360 $91,980
Engineering Services · National industry 1,170 $104,930

Where this work is most concentrated

Industries where this occupation is far more common than in the economy as a whole. The location quotient is how many times more concentrated it is here (a value of 5 means five times its economy-wide share).

Industry Concentration Workers
Solar Electric Power Generation · National industry 18.8× 500
Wholesale Trade · Sector 14.88× 171,180
Information · Sector 4.45× 24,690
Farm and Garden Machinery and Equipment Merchant Wholesalers · National industry 3.13× 680
Professional, Scientific, and Technical Services · Sector 2.03× 41,600
Manufacturing · Sector 1.33× 32,460
Testing Laboratories and Services · National industry 1.11× 360
Machine Shops · National industry 1.03× 510

Part of the Marketing & Sales career cluster.

Exposure quadrant: AI task-overlap percentile vs Median pay Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products sits at the 83rd percentile of AI task-overlap and the 82nd percentile of median pay, placed here against 10 adjacent occupations on the same two axes. Lower overlap · higher pay Higher overlap · higher pay Higher overlap · lower pay Lower overlap · lower pay Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products Industrial Production Managers Retail Salespersons Purchasing Managers First-Line Supervisors of Non-Retail Sales Workers Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products Advertising Sales Agents AI task-overlap percentile → ↑ Median pay
AI task-overlap percentile (horizontal) vs. median-pay percentile (vertical), across all scored occupations. This occupation is highlighted; related occupations are plotted alongside it. Overlap measures shared tasks with AI, not automation.

Side-by-side comparisons place two occupations’ pay, preparation, skills, and AI exposure on the same page — same data, same scale, no forecast.

What you can do with this

Options the data surfaces for Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products — not advice or a forecast. Each is a real cross-link you can follow into the evidence.

Skills that travel

Capabilities this work builds that are used across many other occupations.

Paths in

How people typically prepare for this work.

Zoom out

On the global GenAI exposure gradient this work sits around the 89th percentile of 427 international occupations.

Write a report on thisheadline · factoids · citation

Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products show 83rd-percentile AI task overlap — and about 27,200 annual U.S. openings

  • Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products rank in the 83rd percentile (High band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated.Eloundou et al. (GPTs are GPTs) + Felten AIOE
  • The occupation is projected to see about 27,200 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI.BLS Employment Projections 2024–34
  • BLS projects employment to be about average (+1.9%) from 2024 to 2034.BLS Employment Projections 2024–34
  • Median annual pay is $100,070, across about 293,930 U.S. workers.BLS OEWS (May 2024)
  • Of the AI use actually observed for this work, 51% looks like augmentation (drafting, iterating, checking) rather than hands-off automation — from a Claude.ai usage sample, not a census.2026-01-15-v4-plus-2025-03-27-v2
Copy the whole kit
Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products show 83rd-percentile AI task overlap — and about 27,200 annual U.S. openings

• Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products rank in the 83rd percentile (High band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated. (Eloundou et al. (GPTs are GPTs) + Felten AIOE)
• The occupation is projected to see about 27,200 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI. (BLS Employment Projections 2024–34)
• BLS projects employment to be about average (+1.9%) from 2024 to 2034. (BLS Employment Projections 2024–34)
• Median annual pay is $100,070, across about 293,930 U.S. workers. (BLS OEWS (May 2024))
• Of the AI use actually observed for this work, 51% looks like augmentation (drafting, iterating, checking) rather than hands-off automation — from a Claude.ai usage sample, not a census. (2026-01-15-v4-plus-2025-03-27-v2)

Source: Singulariki — "Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products". https://singulariki.com/roles/role-41-4011-00
Note: AI task overlap measures what today's AI can attempt, not automation, job loss, or a forecast.

AssetsShare imageMethodology & sourcesPress & newsroomThe newsroom

Every line is built only from figures this page already shows and cites. AI task overlap means what today's AI can attempt — not automation, job loss, or a forecast.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

Data compiled June 2, 2026. Figures are estimates, not advice.

Cite this page
Plain

Singulariki. "Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026. https://singulariki.com/roles/role-41-4011-00

APA

Singulariki. (2026). Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/roles/role-41-4011-00

BibTeX
@misc{singulariki-role-41-4011-00,
  title  = {Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026},
  url    = {https://singulariki.com/roles/role-41-4011-00}
}

Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.

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