Perform clerical work in medical settings.

Perform clerical work in medical settings. is a detailed work activity in O*NET — a concrete unit of work shared across 23 occupations and seen in 36 occupation-specific tasks. It rolls up into the broader work activity Perform administrative or clerical activities. in Performing Administrative Activities .

Detailed work activities are the most granular shared layer in O*NET's work-activity hierarchy (Generalized → Intermediate → Detailed → occupation-specific task). The figures below describe how this activity shows up across the economy and what independent studies measure about AI and this kind of work — not a prediction that the work will be automated.

AI exposure

Of the 36 tasks under this activity that the OpenAI / Eloundou “GPTs are GPTs” study rated, 33 (92%) are flagged as directly exposed to language models (E1) or exposed via model-powered tools (E2).

The Anthropic Economic Index observes real AI use on 6 of these tasks, with a mean mapped-usage share of 0.008% per task.

Exposure estimates overlap with model capabilities — whether a model could speed the task up — not whether the work will be done by software. Observed AI use is augmentation and assistance today, not jobs replaced.

Member tasks

Occupation-specific tasks O*NET maps to this detailed work activity, most important first.

• Receive written prescription or refill requests and verify that information is complete and accurate. · Pharmacy Technicians · importance 4.9 · direct LLM exposure
• Perform support duties, such as preparing materials, keeping records, maintaining supplies, and scheduling activities. · Speech-Language Pathology Assistants · importance 4.7 · direct LLM exposure
• Answer telephones, responding to questions or requests. · Pharmacy Technicians · importance 4.6 · direct LLM exposure
• Prepare prescription labels by typing or operating a computer and printer. · Pharmacy Aides · importance 4.5 · direct LLM exposure
• Transcribe, type, and distribute reports of diagnostic procedures for interpretation by physician. · Cardiovascular Technologists and Technicians · importance 4.5 · direct LLM exposure
• Obtain a customer's previous record, or verify a prescription with the examining optometrist or ophthalmologist. · Opticians, Dispensing · importance 4.5 · exposure with tools
• Perform data entry and data retrieval services, providing data for inclusion in medical records and for transmission to physicians. · Medical Transcriptionists · importance 4.5 · direct LLM exposure
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. · Medical Assistants · importance 4.5 · direct LLM exposure
• Operate cash register to process cash or credit sales. · Pharmacy Aides · importance 4.5 · no direct exposure
• Take dictation using shorthand, a stenotype machine, or headsets and transcribing machines. · Medical Transcriptionists · importance 4.5 · direct LLM exposure
• Perform general administrative tasks, such as keeping records or writing reports. · Athletic Trainers · importance 4.4 · direct LLM exposure
• Price and file prescriptions that have been filled. · Pharmacy Technicians · importance 4.4 · direct LLM exposure
• Perform administrative duties, such as tracking inventory and sales, submitting patient insurance information, and performing simple bookkeeping. · Opticians, Dispensing · importance 4.4 · direct LLM exposure
• Perform office reception duties, such as scheduling appointments or helping customers. · Veterinary Assistants and Laboratory Animal Caretakers · importance 4.3 · exposure with tools
• Perform a variety of clerical and office tasks, such as handling incoming and outgoing mail, completing and submitting insurance claims, typing, filing, or operating office machines. · Medical Transcriptionists · importance 4.3 · direct LLM exposure
• Receive and screen telephone calls and visitors. · Medical Transcriptionists · importance 4.2 · no direct exposure
• Make appointments, keep records, or perform other clerical duties in doctors' offices or clinics. · Licensed Practical and Licensed Vocational Nurses · importance 4.2 · direct LLM exposure
• Perform general administrative tasks, such as answering phones, scheduling patient appointments, or pulling and filing films. · Radiologic Technologists and Technicians · importance 4.2 · exposure with tools
• Write reports, maintain research information, or perform clerical duties. · Veterinary Assistants and Laboratory Animal Caretakers · importance 4.1 · direct LLM exposure
• Complete administrative tasks, such as entering orders into computer, answering telephone calls, or maintaining medical or facility information. · Psychiatric Aides · importance 4.1 · direct LLM exposure
• Perform clerical duties, such as scheduling exams or special procedures, keeping records, or archiving computerized images. · Diagnostic Medical Sonographers · importance 4.1 · direct LLM exposure
• Perform clerical duties, such as taking inventory, ordering supplies, answering telephone, taking messages, or filling out forms. · Physical Therapist Aides · importance 4.0 · direct LLM exposure
• Perform clerical, administrative, and secretarial duties, such as answering phones, restocking and ordering supplies, filling out paperwork, and scheduling appointments. · Occupational Therapy Aides · importance 4.0 · direct LLM exposure
• Perform clerical tasks, such as filing, compiling and maintaining prescription records, or composing letters. · Pharmacy Aides · importance 3.9 · direct LLM exposure
• Perform a variety of office, clerical, or accounting duties, such as reception, billing, bookkeeping, or selling products. · Veterinary Technologists and Technicians · importance 3.9 · direct LLM exposure
• Perform clerical duties, such as scheduling appointments, collecting data, or documenting health insurance billings. · Occupational Therapy Assistants · importance 3.8 · direct LLM exposure
• Perform administrative or business management tasks, such as scheduling appointments, accepting payments from clients, budgeting, or maintaining business records. · Veterinarians · importance 3.6 · exposure with tools
• Perform general administrative tasks, such as scheduling appointments or ordering supplies or equipment. · Cardiovascular Technologists and Technicians · importance 3.6 · direct LLM exposure
• Register protocol patients with appropriate statistical centers as required. · Clinical Research Coordinators · importance 3.5 · direct LLM exposure
• Contact patients' relatives to arrange family conferences. · Psychiatric Technicians · importance 3.4 · no direct exposure
• Perform clerical duties, such as taking inventory, ordering supplies, answering telephone, taking messages, or filling out forms. · Physical Therapist Assistants · importance 3.1 · direct LLM exposure
• Release information to persons or agencies according to regulations. · Medical Records Specialists · exposure with tools
• Retrieve patient medical records for physicians, technicians, or other medical personnel. · Medical Records Specialists · exposure with tools
• Retrieve patient medical records for physicians, technicians, or other medical personnel. · Health Information Technologists and Medical Registrars · exposure with tools
• Scan patients' health records into electronic formats. · Medical Records Specialists · exposure with tools
• Transcribe medical reports. · Medical Records Specialists · direct LLM exposure

Occupations that perform this

• Pharmacy Technicians
• Speech-Language Pathology Assistants
• Cardiovascular Technologists and Technicians
• Pharmacy Aides
• Opticians, Dispensing
• Medical Assistants
• Medical Transcriptionists
• Athletic Trainers
• Veterinary Assistants and Laboratory Animal Caretakers
• Radiologic Technologists and Technicians
• Licensed Practical and Licensed Vocational Nurses
• Psychiatric Aides
• Diagnostic Medical Sonographers
• Physical Therapist Aides
• Occupational Therapy Aides
• Veterinary Technologists and Technicians
• Occupational Therapy Assistants
• Veterinarians
• Clinical Research Coordinators
• Psychiatric Technicians
• Physical Therapist Assistants
• Medical Records Specialists
• Health Information Technologists and Medical Registrars

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-perform-clerical-work-in-medical-settings,
  title  = {Perform clerical work in medical settings.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/detailed-activities/perform-clerical-work-in-medical-settings}
}