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Medical Assistants

Occupation · SOC 31-9092.00

Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.

Also called: Certified Medical Assistant (CMA) · Chiropractor Assistant · Doctor's Assistant · Registered Medical Assistant (RMA) · Clinical Medical Assistant · Health Assistant · Ophthalmic Assistant · Ophthalmological Assistant · Optometric Assistant · Outpatient Surgery Assistant · Autopsy Assistant · Bilingual Medical Assistant

Job family: Healthcare Support Occupations

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Download .md

A source-stamped Markdown brief of this occupation — paste it into an agent, or fetch /roles/role-31-9092-00/context.md directly.

AI work map

A fast read on where AI already shows up in this occupation, where it stays a copilot, where humans remain in the loop, and what the labor market is doing. Built from observed Claude.ai conversations mapped to O*NET tasks and from published research — measures of usage and exposure, not advice or predictions that the job is going away.

Often handed to AI

Task areas most often handled directively in observed AI conversations — candidates to delegate with light review.

  • Schedule appointments for patients. · 0.3%
See how AI is used here →

Use as a copilot

Task areas where people work with AI — iterating, learning, or checking — staying in the loop rather than handing the task off.

  • Explain treatment procedures, medications, diets, or physicians' instructions to patients. · 2.3%
  • Change dressings on wounds. · 0.4%
See collaboration patterns →

Keep a human in the loop

Task areas where a human was still judged necessary in a large share of observed conversations — not a safety ruling, an observed-need signal.

  • Change dressings on wounds. · 100.0% need a human
  • Explain treatment procedures, medications, diets, or physicians' instructions to patients. · 93.8% need a human
  • Schedule appointments for patients. · 93.5% need a human
See the boundary tasks →

37th-percentile task overlap — yet about 112,300 openings a year (+12.5% projected, BLS), and observed AI use leans 6074% copilot, not hand-off (AEI) . What exposure means →

AI & job outlook

What today's research says about this occupation's exposure to AI, how AI is actually being used in it, and where employment is headed. These are positions within published studies — measures of exposure and usage, not predictions that this job will disappear.

Exposure to current AI

Each study uses its own scale, so the raw scores are not comparable across rows — the percentile (this job's rank among all U.S. occupations with data) is the comparable figure, and sizes the bars.

Measure Rank vs all occupations Percentile Score
Overall AI exposure (Felten et al.) Moderate 52nd 0.1
LLM task exposure, γ (OpenAI / Eloundou) Moderate 46th 0.5
AI assistant applicability (Microsoft) Low 18th 0.1

OpenAI's exposure study scores tasks three ways: with a language model alone (α 0.2), with simple added tooling (β 0.4), and including AI-powered software (γ 0.5). Higher means more of the job's tasks could be done at least twice as fast — not that they will be automated away.

This job mostly cannot be done remotely (Dingel–Neiman) — its hands-on tasks sit outside what software-based AI reaches.

Historical automation estimate (2013)

A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.

Frey–Osborne probability 0.3 · 39th percentile among occupations · Moderate

How AI is actually used in this job

Among measured AI assistant conversations mapped to this occupation (Anthropic Economic Index, 2026-01-15), these task types came up most. These are shares of observed AI conversations — not shares of the job, of worker time, or of what could be automated.

Explain treatment procedures, medications, diets, or physicians' instructions to patients. 0.3%
Change dressings on wounds. 0.2%

Job outlook

Independent U.S. Bureau of Labor Statistics employment projection for 2024–2034 — a labor-market forecast, not an AI-impact forecast.

Outlook Growing fast · +12.5% by 2034
Projected annual openings 112,300
Employment 2024 → 2034 811,000 → 912,200

“Annual openings” counts new jobs plus replacements for workers who leave the occupation, so it can be large even when growth is modest.

Where this work sits on the global GenAI gradient

The ILO's 2025 global study scores generative-AI exposure on the international ISCO-08 occupation system, not US SOC. Bridged through the published (and approximate, many-to-many) IBS O*NET-SOC ↔ ISCO-08 crosswalk, this US occupation corresponds to the international occupation below. Exposure here means how much of the work's tasks today's AI can attempt — task overlap, not automation, adoption, or jobs lost.

35% mean task exposure (2025)
63rd percentile of 427 placed occupations
−4 pts shift 2023 → 2025
International occupation (ISCO-08) Task exposure (2025) Most tasks fall in
Medical Assistants · 3256 35% Gradient 1

Read the whole six-band gradient on the GenAI exposure gradient page. The crosswalk is approximate: a US occupation can map to several international ones, and the ILO scores describe the international occupation, not this exact US role.

Working with AI in this job

How people actually apply AI to this occupation's tasks, from Claude.ai (Free and Pro) conversations in the Anthropic Economic Index, 2026-01-15. This is one AI assistant's consumer sample — not all AI, not the whole workforce. Autonomy and the collaboration mix are model-rated estimates; figures below the sample floor are hidden.

Augmentation vs. automation 60.7% working with AI · 21.1% handed to AI
Most common way people use AI here Learning · you ask AI to explain or teach
Typical AI autonomy 3.0 / 5 · higher = AI acts more independently
Used for work (vs. personal / coursework) 7.4%

What people delegate to AI

The role's most common tasks in AI conversations, each tagged with how people work with the AI on it. “Usage” is the share of observed conversations, not of the job.

Task How Usage
Explain treatment procedures, medications, diets, or physicians' instructions to patients. Learning 2.3%
Change dressings on wounds. Learning 0.4%
Schedule appointments for patients. Directive 0.3%

Where a human is still needed

Tasks where the model most often judged that a person remained necessary — a useful read on the current boundary, not a guarantee.

Change dressings on wounds. 100.0%
Explain treatment procedures, medications, diets, or physicians' instructions to patients. 93.8%
Schedule appointments for patients. 93.5%

What people most often hand AI here

Example prompts phrased from the tasks people most often delegate to AI in this occupation (Anthropic Economic Index). Each shows the underlying measured task and its share of observed AI use. They are suggested phrasings of real tasks — starting points, not endorsed instructions.

  • Help me explain treatment procedures, medications, diets, or physicians' instructions to patients.

    From: Explain treatment procedures, medications, diets, or physicians' instructions to patients. · 2.3% of measured AI use · learning

  • Help me change dressings on wounds.

    From: Change dressings on wounds. · 0.4% of measured AI use · learning

  • Help me schedule appointments for patients.

    From: Schedule appointments for patients. · 0.3% of measured AI use · directive

Tasks

All 20 tasks O*NET lists for this occupation, ordered by importance. Each links to its own page with AI-exposure and observed-use detail.

Work activities

Knowledge, skills & abilities

O*NET importance rating, from 1 (not important) to 5 (extremely important).

Knowledge

English Language 4.8
Customer and Personal Service 4.5
Medicine and Dentistry 4.3
Administrative 4.1
Computers and Electronics 3.8
Education and Training 3.5
Public Safety and Security 3.2
Therapy and Counseling 3.0
Psychology 3.0

Transferable skills

Social Perceptiveness 4.0
Coordination 3.5
Service Orientation 3.5
Instructing 3.1
Complex Problem Solving 3.0
Judgment and Decision Making 3.0
Time Management 3.0

Abilities

Oral Comprehension 4.0
Written Comprehension 4.0
Oral Expression 4.0
Problem Sensitivity 3.9
Near Vision 3.9
Speech Recognition 3.9
Written Expression 3.8
Speech Clarity 3.8
Deductive Reasoning 3.5
Inductive Reasoning 3.3
Information Ordering 3.3
Category Flexibility 3.1
Flexibility of Closure 3.1
Perceptual Speed 3.0
Arm-Hand Steadiness 3.0
Finger Dexterity 3.0

Essential skills

Active Listening 3.9
Speaking 3.9
Reading Comprehension 3.8
Critical Thinking 3.6
Monitoring 3.5
Writing 3.4
Active Learning 3.3
Learning Strategies 3.1

Skills in demand

Skills employers ask for in job postings for this occupation (Lightcast), with whether each is a common or specialized skill.

Showing the top 40 of 43.

Tools & technology

Example Category
Epic Systems Medical software Hot technology In demand
Microsoft Office software Office suite software Hot technology In demand
eClinicalWorks EHR software Medical software Hot technology
Intuit QuickBooks Accounting software Hot technology
MEDITECH software Medical software Hot technology
Microsoft Access Data base user interface and query software Hot technology
Microsoft Excel Spreadsheet software Hot technology
Microsoft Outlook Electronic mail software Hot technology
Microsoft PowerPoint Presentation software Hot technology
Microsoft SharePoint Document management software Hot technology
Microsoft Word Word processing software Hot technology
Appointment scheduling software Calendar and scheduling software
Billing software Billing and invoicing software
Bookkeeping software Accounting software
Business software applications Office suite software
Data entry software Data base user interface and query software
Database software Data base user interface and query software
Diagnostic and procedural coding software Categorization or classification software
Electronic medical record EMR software Medical software
Email software Electronic mail software
GE Healthcare Centricity EMR Medical software
Healthcare common procedure coding system HCPCS Medical software
IDX Systems Patient Chart Tracking Document management software
Medical condition coding software Medical software
Medical procedure coding software Medical software
Microsoft Exchange Electronic mail software
Microsoft SharePoint Server Document management software
Microsoft Windows Vista Business Operating system software
Microsoft Windows XP Professional Operating system software
Patient management software Medical software
Visual electro diagnostic software Medical software
Web browser software Internet browser software

Work context

How characteristic each condition is of the job, on O*NET's 1–5 context scale (higher = more present in day-to-day work). Each condition links to how it varies across all occupations.

Contact With Others 5.0
Exposed to Disease or Infections 4.7
Indoors, Environmentally Controlled 4.6
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets 4.6
Work With or Contribute to a Work Group or Team 4.5
Importance of Being Exact or Accurate 4.4
Telephone Conversations 4.4
Physical Proximity 4.3
Face-to-Face Discussions with Individuals and Within Teams 4.3
Written Letters and Memos 4.2
Importance of Repeating Same Tasks 4.0
Deal With External Customers or the Public in General 4.0
Consequence of Error 4.0
Dealing With Unpleasant, Angry, or Discourteous People 4.0
Frequency of Decision Making 3.9
Time Pressure 3.8
Determine Tasks, Priorities and Goals 3.7
Health and Safety of Other Workers 3.6
Coordinate or Lead Others in Accomplishing Work Activities 3.6
E-Mail 3.5
Impact of Decisions on Co-workers or Company Results 3.5
Spend Time Making Repetitive Motions 3.3
Freedom to Make Decisions 3.2
Conflict Situations 3.2
Spend Time Sitting 3.1
Work Outcomes and Results of Other Workers 3.1
Spend Time Standing 2.9
Spend Time Walking or Running 2.9
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable 2.8
Exposed to Minor Burns, Cuts, Bites, or Stings 2.7
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls 2.5
Spend Time Bending or Twisting Your Body 2.3
Public Speaking 2.1
Level of Competition 2.1
Exposed to Hazardous Conditions 2.1
Degree of Automation 2.1
Dealing with Violent or Physically Aggressive People 1.6
Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection 1.6
Spend Time Kneeling, Crouching, Stooping, or Crawling 1.5
Exposed to Contaminants 1.5

How to get in

Job zone
Zone 3 — Job Zone Three: Medium Preparation Needed
Education
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Typical entry-level education
Postsecondary nondegree award · BLS, the typical path — not a requirement
Related experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Preparation level
SVP (6.0 to < 7.0) — total schooling plus on-the-job experience.

What to study: Health Professions and Related Programs . Fields of study crosswalked to this occupation (NCES CIP–SOC), not a requirement.

Education of current workers

Share of people in this occupation at each level of education.

High School Diploma 20.5%
Bachelor's Degree 17.5%
Some College Courses 17.2%
Associate's Degree (or other 2-year degree) 0.1%

Interests & work styles

The interests and personal qualities O*NET associates with people who do this work.

Work styles

Dependability 7.0
Attention to Detail 6.0
Integrity 5.0
Cautiousness 4.0
Cooperation 3.0

Interest areas

Health Care Service 6.6
Office Work 4.3
Social Service 3.2
Personal Service 3.0
Medical Science 2.7
Teaching/Education 2.5
Physical/Manual Labor 2.5

Career interests (Holland / RIASEC)

Conventional 5.8
Social 4.8
Realistic 4.1
Investigative 3.8

Wages & employment

U.S. · annual wages (BLS OEWS)

$35k10th$38k25th$44kMedian$48k75th$58k90th
Annual wages by percentile — U.S. (BLS OEWS). The light band spans the 10th–90th percentile; the darker band is the middle half (25th–75th); the line is the median.
811k2024912k2034 (proj.)+12.5% · Growing fast
Projected U.S. employment, 2024–2034 (BLS Employment Projections). A labor-market forecast for the occupation, not an AI-impact forecast.
10th percentile $35,020
25th percentile $37,610
Median (50th) $44,200
75th percentile $48,160
90th percentile $57,830
People employed 793,460

Industries that employ this occupation

Where these workers are employed, by number of jobs (national, BLS OEWS). Pay shown is the occupation's national median, not industry-specific.

Industry Workers National median pay
Health Care and Social Assistance · Sector 750,930 $44,080
Offices of Chiropractors · National industry 26,830 $36,360
Administrative and Support and Waste Management and Remediation Services · Sector 15,010 $45,760
Offices of Optometrists · National industry 11,260 $37,640
Temporary Help Services · National industry 8,690 $45,760
Educational Services · Sector 8,510 $47,550
Professional, Scientific, and Technical Services · Sector 4,760 $47,080
Management of Companies and Enterprises · Sector 4,710 $45,520
Outpatient Mental Health and Substance Abuse Centers · National industry 3,740 $39,330
Offices of Physical, Occupational and Speech Therapists, and Audiologists · National industry 3,700 $42,830
Residential Mental Health and Substance Abuse Facilities · National industry 1,360 $39,770
Retail Trade · Sector 1,160 $43,520

Where this work is most concentrated

Industries where this occupation is far more common than in the economy as a whole. The location quotient is how many times more concentrated it is here (a value of 5 means five times its economy-wide share).

Industry Concentration Workers
Offices of Chiropractors · National industry 35.74× 26,830
Offices of Optometrists · National industry 14.34× 11,260
Health Care and Social Assistance · Sector 6.32× 750,930
Outpatient Mental Health and Substance Abuse Centers · National industry 2.35× 3,740
Offices of Physical, Occupational and Speech Therapists, and Audiologists · National industry 1.51× 3,700
Residential Mental Health and Substance Abuse Facilities · National industry 1.02× 1,360
Temporary Help Services · National industry 0.64× 8,690
Offices of Mental Health Practitioners (except Physicians) · National industry 0.61× 760

Part of the Healthcare & Human Services career cluster.

Exposure quadrant: AI task-overlap percentile vs Median pay Medical Assistants sits at the 37th percentile of AI task-overlap and the 19th percentile of median pay, placed here against 10 adjacent occupations on the same two axes. Lower overlap · higher pay Higher overlap · higher pay Higher overlap · lower pay Lower overlap · lower pay Medical Assistants Surgical Assistants Nursing Assistants Physical Therapist Aides Licensed Practical and Licensed Vocational Nurses Dental Assistants Cardiovascular Technologists and Technicians Ophthalmic Medical Technologists Registered Nurses AI task-overlap percentile → ↑ Median pay
AI task-overlap percentile (horizontal) vs. median-pay percentile (vertical), across all scored occupations. This occupation is highlighted; related occupations are plotted alongside it. Overlap measures shared tasks with AI, not automation.

Side-by-side comparisons place two occupations’ pay, preparation, skills, and AI exposure on the same page — same data, same scale, no forecast.

What you can do with this

Options the data surfaces for Medical Assistants — not advice or a forecast. Each is a real cross-link you can follow into the evidence.

Skills that travel

Capabilities this work builds that are used across many other occupations.

Paths in

How people typically prepare for this work.

Zoom out

On the global GenAI exposure gradient this work sits around the 63rd percentile of 427 international occupations.

Write a report on thisheadline · factoids · citation

Medical Assistants show 37th-percentile AI task overlap — and about 112,300 annual U.S. openings

  • Medical Assistants rank in the 37th percentile (Moderate band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated.Eloundou et al. (GPTs are GPTs) + Felten AIOE
  • The occupation is projected to see about 112,300 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI.BLS Employment Projections 2024–34
  • BLS projects employment to be growing fast (+12.5%) from 2024 to 2034.BLS Employment Projections 2024–34
  • Median annual pay is $44,200, across about 793,460 U.S. workers.BLS OEWS (May 2024)
  • Of the AI use actually observed for this work, 61% looks like augmentation (drafting, iterating, checking) rather than hands-off automation — from a Claude.ai usage sample, not a census.2026-01-15-v4-plus-2025-03-27-v2
Copy the whole kit
Medical Assistants show 37th-percentile AI task overlap — and about 112,300 annual U.S. openings

• Medical Assistants rank in the 37th percentile (Moderate band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated. (Eloundou et al. (GPTs are GPTs) + Felten AIOE)
• The occupation is projected to see about 112,300 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI. (BLS Employment Projections 2024–34)
• BLS projects employment to be growing fast (+12.5%) from 2024 to 2034. (BLS Employment Projections 2024–34)
• Median annual pay is $44,200, across about 793,460 U.S. workers. (BLS OEWS (May 2024))
• Of the AI use actually observed for this work, 61% looks like augmentation (drafting, iterating, checking) rather than hands-off automation — from a Claude.ai usage sample, not a census. (2026-01-15-v4-plus-2025-03-27-v2)

Source: Singulariki — "Medical Assistants". https://singulariki.com/roles/role-31-9092-00
Note: AI task overlap measures what today's AI can attempt, not automation, job loss, or a forecast.

AssetsShare imageMethodology & sourcesPress & newsroomThe newsroom

Every line is built only from figures this page already shows and cites. AI task overlap means what today's AI can attempt — not automation, job loss, or a forecast.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

Data compiled June 2, 2026. Figures are estimates, not advice.

Cite this page
Plain

Singulariki. "Medical Assistants." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026. https://singulariki.com/roles/role-31-9092-00

APA

Singulariki. (2026). Medical Assistants. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/roles/role-31-9092-00

BibTeX
@misc{singulariki-role-31-9092-00,
  title  = {Medical Assistants},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026},
  url    = {https://singulariki.com/roles/role-31-9092-00}
}

Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.

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