Greet customers, patrons, or visitors.

Greet customers, patrons, or visitors. is a detailed work activity in O*NET — a concrete unit of work shared across 21 occupations and seen in 22 occupation-specific tasks. It rolls up into the broader work activity Provide general assistance to others, such as customers, patrons, or motorists. in Assisting and Caring for Others .

Detailed work activities are the most granular shared layer in O*NET's work-activity hierarchy (Generalized → Intermediate → Detailed → occupation-specific task). The figures below describe how this activity shows up across the economy and what independent studies measure about AI and this kind of work — not a prediction that the work will be automated.

AI exposure

Of the 22 tasks under this activity that the OpenAI / Eloundou “GPTs are GPTs” study rated, 8 (36%) are flagged as directly exposed to language models (E1) or exposed via model-powered tools (E2).

The Anthropic Economic Index observes real AI use on 5 of these tasks, with a mean mapped-usage share of 0.048% per task.

Exposure estimates overlap with model capabilities — whether a model could speed the task up — not whether the work will be done by software. Observed AI use is augmentation and assistance today, not jobs replaced.

Member tasks

Occupation-specific tasks O*NET maps to this detailed work activity, most important first.

• Greet customers and make them feel welcome. · Gambling Dealers · importance 4.9 · no direct exposure
• Greet customers and ascertain what each customer wants or needs. · Retail Salespersons · importance 4.8 · no direct exposure
• Greet, register, and assign rooms to guests of hotels or motels. · Hotel, Motel, and Resort Desk Clerks · importance 4.8 · exposure with tools
• Greet customers entering establishments. · Cashiers · importance 4.7 · no direct exposure
• Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints. · First-Line Supervisors of Retail Sales Workers · importance 4.7 · exposure with tools
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. · Receptionists and Information Clerks · importance 4.7 · exposure with tools
• Greet customers and help them locate merchandise. · Pharmacy Aides · importance 4.7 · no direct exposure
• Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts. · Switchboard Operators, Including Answering Service · importance 4.7 · no direct exposure
• Greet customers and ask about the quality of service they are receiving. · First-Line Supervisors of Gambling Services Workers · importance 4.6 · no direct exposure
• Greet and log in patients arriving at office or clinic. · Medical Assistants · importance 4.6 · exposure with tools
• Pick up or meet passengers according to requests, appointments, or schedules. · Shuttle Drivers and Chauffeurs · importance 4.6 · no direct exposure
• Greet incoming guests and escort them to their rooms. · Baggage Porters and Bellhops · importance 4.5 · no direct exposure
• Greet people at the funeral home. · Funeral Attendants · importance 4.5 · no direct exposure
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. · Medical Secretaries and Administrative Assistants · importance 4.5 · exposure with tools
• Greet and seat customers. · Dining Room and Cafeteria Attendants and Bartender Helpers · importance 4.5 · no direct exposure
• Greet customers and discuss the type, quality, and quantity of merchandise sought for rental. · Counter and Rental Clerks · importance 4.4 · exposure with tools
• Greet patrons attending entertainment events. · Ushers, Lobby Attendants, and Ticket Takers · importance 4.3 · no direct exposure
• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. · Secretaries and Administrative Assistants, Except Legal, Medical, and Executive · importance 4.3 · exposure with tools
• Greet and register visitors, and issue any required identification badges or safety devices. · Tour Guides and Escorts · importance 4.0 · no direct exposure
• Greet visitors and determine whether they should be given access to specific individuals. · Executive Secretaries and Executive Administrative Assistants · importance 4.0 · no direct exposure
• Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation. · Recreation Workers · importance 4.0 · no direct exposure
• Speak foreign languages to communicate with foreign visitors. · Tour Guides and Escorts · importance 2.9 · direct LLM exposure

Occupations that perform this

• Gambling Dealers
• Retail Salespersons
• Hotel, Motel, and Resort Desk Clerks
• First-Line Supervisors of Retail Sales Workers
• Cashiers
• Receptionists and Information Clerks
• Pharmacy Aides
• Switchboard Operators, Including Answering Service
• First-Line Supervisors of Gambling Services Workers
• Medical Assistants
• Shuttle Drivers and Chauffeurs
• Funeral Attendants
• Baggage Porters and Bellhops
• Medical Secretaries and Administrative Assistants
• Dining Room and Cafeteria Attendants and Bartender Helpers
• Counter and Rental Clerks
• Ushers, Lobby Attendants, and Ticket Takers
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
• Tour Guides and Escorts
• Executive Secretaries and Executive Administrative Assistants
• Recreation Workers

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-greet-customers-patrons-or-visitors,
  title  = {Greet customers, patrons, or visitors.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/detailed-activities/greet-customers-patrons-or-visitors}
}