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Singulariki

Cashiers

Occupation · SOC 41-2011.00

Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.

Also called: Cashier · Checker · Sales Associate · Store Clerk · Cage Cashier · Center Aisle Cashier · Central Aisle Cashier · Customer Assistant · Store Attendant · Toll Collector · Auction Clerk · Bottle Booth Attendant

Job family: Sales and Related Occupations

Take this to your AI
Download .md

A source-stamped Markdown brief of this occupation — paste it into an agent, or fetch /roles/role-41-2011-00/context.md directly.

AI work map

A fast read on where AI already shows up in this occupation, where it stays a copilot, where humans remain in the loop, and what the labor market is doing. Built from observed Claude.ai conversations mapped to O*NET tasks and from published research — measures of usage and exposure, not advice or predictions that the job is going away.

Often handed to AI

Task areas most often handled directively in observed AI conversations — candidates to delegate with light review.

  • Answer customers' questions, and provide information on procedures or policies. · 52.5%
  • Compute and record totals of transactions. · 0.9%
See how AI is used here →

Use as a copilot

Task areas where people work with AI — iterating, learning, or checking — staying in the loop rather than handing the task off.

  • Assist customers by providing information and resolving their complaints. · 7.2%
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits. · 1.0%
See collaboration patterns →

Keep a human in the loop

Task areas where a human was still judged necessary in a large share of observed conversations — not a safety ruling, an observed-need signal.

  • Compute and record totals of transactions. · 100.0% need a human
  • Assist customers by providing information and resolving their complaints. · 99.2% need a human
  • Answer customers' questions, and provide information on procedures or policies. · 98.9% need a human
See the boundary tasks →

53rd-percentile task overlap — yet about 542,600 openings a year (-9.9% projected, BLS), and observed AI use leans 4284% copilot, not hand-off (AEI) . What exposure means →

AI & job outlook

What today's research says about this occupation's exposure to AI, how AI is actually being used in it, and where employment is headed. These are positions within published studies — measures of exposure and usage, not predictions that this job will disappear.

Exposure to current AI

Each study uses its own scale, so the raw scores are not comparable across rows — the percentile (this job's rank among all U.S. occupations with data) is the comparable figure, and sizes the bars.

Measure Rank vs all occupations Percentile Score
Overall AI exposure (Felten et al.) Moderate 42nd -0.2
LLM task exposure, γ (OpenAI / Eloundou) Low 31st 0.3
AI assistant applicability (Microsoft) High 88th 0.3

OpenAI's exposure study scores tasks three ways: with a language model alone (α 0.1), with simple added tooling (β 0.2), and including AI-powered software (γ 0.3). Higher means more of the job's tasks could be done at least twice as fast — not that they will be automated away.

This job mostly cannot be done remotely (Dingel–Neiman) — its hands-on tasks sit outside what software-based AI reaches.

Historical automation estimate (2013)

A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.

Frey–Osborne probability 1.0 · 94th percentile among occupations · High

How AI is actually used in this job

Among measured AI assistant conversations mapped to this occupation (Anthropic Economic Index, 2026-01-15), these task types came up most. These are shares of observed AI conversations — not shares of the job, of worker time, or of what could be automated.

Answer customers' questions, and provide information on procedures or policies. 15.4%
Greet customers entering establishments. 8.0%
Receive payment by cash, check, credit cards, vouchers, or automatic debits. 1.3%
Assist customers by providing information and resolving their complaints. 0.9%

Job outlook

Independent U.S. Bureau of Labor Statistics employment projection for 2024–2034 — a labor-market forecast, not an AI-impact forecast.

Outlook Declining · -9.9% by 2034
Projected annual openings 542,600
Employment 2024 → 2034 3,157,200 → 2,843,600

“Annual openings” counts new jobs plus replacements for workers who leave the occupation, so it can be large even when growth is modest.

Where this work sits on the global GenAI gradient

The ILO's 2025 global study scores generative-AI exposure on the international ISCO-08 occupation system, not US SOC. Bridged through the published (and approximate, many-to-many) IBS O*NET-SOC ↔ ISCO-08 crosswalk, this US occupation corresponds to the international occupation below. Exposure here means how much of the work's tasks today's AI can attempt — task overlap, not automation, adoption, or jobs lost.

39% mean task exposure (2025)
77th percentile of 427 placed occupations
+14 pts shift 2023 → 2025
International occupation (ISCO-08) Task exposure (2025) Most tasks fall in
Cashiers and Ticket Clerks · 5230 39% Gradient 1

Read the whole six-band gradient on the GenAI exposure gradient page. The crosswalk is approximate: a US occupation can map to several international ones, and the ILO scores describe the international occupation, not this exact US role.

Working with AI in this job

How people actually apply AI to this occupation's tasks, from Claude.ai (Free and Pro) conversations in the Anthropic Economic Index, 2026-01-15. This is one AI assistant's consumer sample — not all AI, not the whole workforce. Autonomy and the collaboration mix are model-rated estimates; figures below the sample floor are hidden.

Augmentation vs. automation 42.8% working with AI · 34.5% handed to AI
Most common way people use AI here Directive · AI does it; you give the instruction
Typical AI autonomy 3.0 / 5 · higher = AI acts more independently
Used for work (vs. personal / coursework) 14.6%

What people delegate to AI

The role's most common tasks in AI conversations, each tagged with how people work with the AI on it. “Usage” is the share of observed conversations, not of the job.

Task How Usage
Answer customers' questions, and provide information on procedures or policies. Directive 52.5%
Assist customers by providing information and resolving their complaints. Iteration 7.2%
Greet customers entering establishments. none 2.5%
Receive payment by cash, check, credit cards, vouchers, or automatic debits. Learning 1.0%
Compute and record totals of transactions. Directive 0.9%

Where a human is still needed

Tasks where the model most often judged that a person remained necessary — a useful read on the current boundary, not a guarantee.

Compute and record totals of transactions. 100.0%
Assist customers by providing information and resolving their complaints. 99.2%
Answer customers' questions, and provide information on procedures or policies. 98.9%
Greet customers entering establishments. 98.8%
Receive payment by cash, check, credit cards, vouchers, or automatic debits. 98.1%

What people most often hand AI here

Example prompts phrased from the tasks people most often delegate to AI in this occupation (Anthropic Economic Index). Each shows the underlying measured task and its share of observed AI use. They are suggested phrasings of real tasks — starting points, not endorsed instructions.

  • Help me answer customers' questions, and provide information on procedures or policies.

    From: Answer customers' questions, and provide information on procedures or policies. · 52.5% of measured AI use · directive

  • Help me assist customers by providing information and resolving their complaints.

    From: Assist customers by providing information and resolving their complaints. · 7.2% of measured AI use · task iteration

  • Help me greet customers entering establishments.

    From: Greet customers entering establishments. · 2.5% of measured AI use · none

  • Help me receive payment by cash, check, credit cards, vouchers, or automatic debits.

    From: Receive payment by cash, check, credit cards, vouchers, or automatic debits. · 1.0% of measured AI use · learning

Tasks

All 29 tasks O*NET lists for this occupation, ordered by importance. Each links to its own page with AI-exposure and observed-use detail.

Work activities

Knowledge, skills & abilities

O*NET importance rating, from 1 (not important) to 5 (extremely important).

Knowledge

Customer and Personal Service 4.0
English Language 3.4
Sales and Marketing 3.1
Administration and Management 2.9
Mathematics 2.9
Administrative 2.8
Computers and Electronics 2.7
Public Safety and Security 2.6
Law and Government 2.5

Abilities

Oral Comprehension 3.5
Oral Expression 3.5
Near Vision 3.3
Written Comprehension 3.1
Speech Clarity 3.1
Problem Sensitivity 3.0
Information Ordering 3.0
Speech Recognition 3.0
Selective Attention 2.9
Time Sharing 2.9
Category Flexibility 2.8
Deductive Reasoning 2.6
Inductive Reasoning 2.6
Number Facility 2.6
Memorization 2.6
Finger Dexterity 2.6
Arm-Hand Steadiness 2.5
Manual Dexterity 2.5
Trunk Strength 2.5

Transferable skills

Service Orientation 3.1
Social Perceptiveness 3.0
Coordination 2.8
Time Management 2.6
Judgment and Decision Making 2.5
Persuasion 2.4

Essential skills

Active Listening 3.0
Speaking 3.0
Reading Comprehension 2.8
Critical Thinking 2.8
Mathematics 2.6
Monitoring 2.6

Skills in demand

Skills employers ask for in job postings for this occupation (Lightcast), with whether each is a common or specialized skill.

Tools & technology

Example Category
Apple Safari Internet browser software Hot technology
Microsoft Edge Internet browser software Hot technology
Microsoft Excel Spreadsheet software Hot technology
Microsoft Office software Office suite software Hot technology
Microsoft Windows Operating system software Hot technology
Mozilla Firefox Internet browser software Hot technology
AFEXDirect Point of sale POS software
Bookkeeping software Accounting software
Database software Data base user interface and query software
Electronic medical record EMR software Medical software
Handheld computer device software Operating system software
ReliaSoft Prism Data base user interface and query software

Work context

How characteristic each condition is of the job, on O*NET's 1–5 context scale (higher = more present in day-to-day work). Each condition links to how it varies across all occupations.

Contact With Others 5.0
Face-to-Face Discussions with Individuals and Within Teams 4.6
Telephone Conversations 4.5
Dealing With Unpleasant, Angry, or Discourteous People 4.1
Spend Time Standing 4.1
Frequency of Decision Making 4.1
Work With or Contribute to a Work Group or Team 4.0
Indoors, Environmentally Controlled 3.9
Importance of Being Exact or Accurate 3.9
Deal With External Customers or the Public in General 3.7
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls 3.5
Coordinate or Lead Others in Accomplishing Work Activities 3.5
Freedom to Make Decisions 3.5
Physical Proximity 3.4
Importance of Repeating Same Tasks 3.3
Spend Time Making Repetitive Motions 3.2
Determine Tasks, Priorities and Goals 3.2
Impact of Decisions on Co-workers or Company Results 3.1
Time Pressure 3.1
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable 2.9
Public Speaking 2.8
Work Outcomes and Results of Other Workers 2.8
E-Mail 2.8
Spend Time Bending or Twisting Your Body 2.7
Health and Safety of Other Workers 2.7
Spend Time Walking or Running 2.6
Conflict Situations 2.4
Level of Competition 2.3
Spend Time Kneeling, Crouching, Stooping, or Crawling 2.2
Outdoors, Exposed to All Weather Conditions 2.2
Exposed to Contaminants 2.2
Written Letters and Memos 2.2
Spend Time Sitting 2.0
Consequence of Error 1.9
Outdoors, Under Cover 1.9
Pace Determined by Speed of Equipment 1.9
Degree of Automation 1.8
Exposed to Very Hot or Cold Temperatures 1.8
Spend Time Keeping or Regaining Balance 1.8
Dealing with Violent or Physically Aggressive People 1.7

How to get in

Job zone
Zone 2 — Job Zone 1-2: Very Little to Some Preparation Needed
Education
Usually requires a high school diploma or GED, though some occupations may not.
Typical entry-level education
No formal educational credential · BLS, the typical path — not a requirement
Related experience
Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
Preparation level
SVP (Below 6.0) — total schooling plus on-the-job experience.

Education of current workers

Share of people in this occupation at each level of education.

High School Diploma 44.3%
Less than a High School Diploma 37.3%
Post-Secondary Certificate 9.2%
Some College Courses 9.2%

Interests & work styles

The interests and personal qualities O*NET associates with people who do this work.

Career interests (Holland / RIASEC)

Conventional 6.2
Enterprising 3.6
Realistic 2.9
Social 2.6

Interest areas

Sales 2.8
Personal Service 2.6
Accounting 2.4
Office Work 1.8
Finance 1.5

Work styles

Dependability 2.3
Integrity 2.1
Social Orientation 2.0
Cooperation 1.9
Attention to Detail 1.9
Self-Control 1.5
Optimism 1.5

Wages & employment

U.S. · annual wages (BLS OEWS)

$23k10th$28k25th$31kMedian$35k75th$38k90th
Annual wages by percentile — U.S. (BLS OEWS). The light band spans the 10th–90th percentile; the darker band is the middle half (25th–75th); the line is the median.
3.16M20242.84M2034 (proj.)-9.9% · Declining
Projected U.S. employment, 2024–2034 (BLS Employment Projections). A labor-market forecast for the occupation, not an AI-impact forecast.
10th percentile $23,070
25th percentile $27,780
Median (50th) $31,190
75th percentile $35,410
90th percentile $38,220
People employed 3,148,030

Industries that employ this occupation

Where these workers are employed, by number of jobs (national, BLS OEWS). Pay shown is the occupation's national median, not industry-specific.

Industry Workers National median pay
Retail Trade · Sector 2,619,890 $31,200
Accommodation and Food Services · Sector 327,250 $29,580
Pharmacies and Drug Retailers · National industry 135,420 $34,720
Full-Service Restaurants · National industry 96,550 $28,650
Arts, Entertainment, and Recreation · Sector 51,320 $32,000
Other Services (except Public Administration) · Sector 25,620 $31,540
Manufacturing · Sector 25,350 $32,880
Sporting Goods Retailers · National industry 21,140 $30,940
Wholesale Trade · Sector 17,890 $31,880
Administrative and Support and Waste Management and Remediation Services · Sector 12,710 $30,930
Health Care and Social Assistance · Sector 11,420 $34,290
Educational Services · Sector 9,220 $33,900

Where this work is most concentrated

Industries where this occupation is far more common than in the economy as a whole. The location quotient is how many times more concentrated it is here (a value of 5 means five times its economy-wide share).

Industry Concentration Workers
Pharmacies and Drug Retailers · National industry 9.36× 135,420
Retail Trade · Sector 8.23× 2,619,890
Sporting Goods Retailers · National industry 3.48× 21,140
Theater Companies and Dinner Theaters · National industry 1.31× 1,940
Accommodation and Food Services · Sector 1.13× 327,250
Arts, Entertainment, and Recreation · Sector 0.95× 51,320
Full-Service Restaurants · National industry 0.88× 96,550
Casino Hotels · National industry 0.55× 3,790

Part of the Marketing & Sales career cluster.

Exposure quadrant: AI task-overlap percentile vs Median pay Cashiers sits at the 53rd percentile of AI task-overlap and the 1st percentile of median pay, placed here against 12 adjacent occupations on the same two axes. Lower overlap · higher pay Higher overlap · higher pay Higher overlap · lower pay Lower overlap · lower pay Cashiers Stockers and Order Fillers Postal Service Clerks First-Line Supervisors of Retail Sales Workers Gambling Cage Workers Door-to-Door Sales Workers, News and Street Vendors, and Related Workers Tellers Order Clerks AI task-overlap percentile → ↑ Median pay
AI task-overlap percentile (horizontal) vs. median-pay percentile (vertical), across all scored occupations. This occupation is highlighted; related occupations are plotted alongside it. Overlap measures shared tasks with AI, not automation.

Side-by-side comparisons place two occupations’ pay, preparation, skills, and AI exposure on the same page — same data, same scale, no forecast.

What you can do with this

Options the data surfaces for Cashiers — not advice or a forecast. Each is a real cross-link you can follow into the evidence.

Skills that travel

Capabilities this work builds that are used across many other occupations.

Paths in

How people typically prepare for this work.

Zoom out

On the global GenAI exposure gradient this work sits around the 77th percentile of 427 international occupations.

Write a report on thisheadline · factoids · citation

Cashiers show 53rd-percentile AI task overlap — and about 542,600 annual U.S. openings

  • Cashiers rank in the 53rd percentile (Moderate band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated.Eloundou et al. (GPTs are GPTs) + Felten AIOE
  • The occupation is projected to see about 542,600 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI.BLS Employment Projections 2024–34
  • BLS projects employment to be declining (-9.9%) from 2024 to 2034.BLS Employment Projections 2024–34
  • Median annual pay is $31,190, across about 3,148,030 U.S. workers.BLS OEWS (May 2024)
  • Of the AI use actually observed for this work, 43% looks like augmentation (drafting, iterating, checking) rather than hands-off automation — from a Claude.ai usage sample, not a census.2026-01-15-v4-plus-2025-03-27-v2
Copy the whole kit
Cashiers show 53rd-percentile AI task overlap — and about 542,600 annual U.S. openings

• Cashiers rank in the 53rd percentile (Moderate band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated. (Eloundou et al. (GPTs are GPTs) + Felten AIOE)
• The occupation is projected to see about 542,600 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI. (BLS Employment Projections 2024–34)
• BLS projects employment to be declining (-9.9%) from 2024 to 2034. (BLS Employment Projections 2024–34)
• Median annual pay is $31,190, across about 3,148,030 U.S. workers. (BLS OEWS (May 2024))
• Of the AI use actually observed for this work, 43% looks like augmentation (drafting, iterating, checking) rather than hands-off automation — from a Claude.ai usage sample, not a census. (2026-01-15-v4-plus-2025-03-27-v2)

Source: Singulariki — "Cashiers". https://singulariki.com/roles/role-41-2011-00
Note: AI task overlap measures what today's AI can attempt, not automation, job loss, or a forecast.

AssetsShare imageMethodology & sourcesPress & newsroomThe newsroom

Every line is built only from figures this page already shows and cites. AI task overlap means what today's AI can attempt — not automation, job loss, or a forecast.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

Data compiled June 2, 2026. Figures are estimates, not advice.

Cite this page
Plain

Singulariki. "Cashiers." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026. https://singulariki.com/roles/role-41-2011-00

APA

Singulariki. (2026). Cashiers. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/roles/role-41-2011-00

BibTeX
@misc{singulariki-role-41-2011-00,
  title  = {Cashiers},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026},
  url    = {https://singulariki.com/roles/role-41-2011-00}
}

Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.

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