Often handed to AI
Task areas most often handled directively in observed AI conversations — candidates to delegate with light review.
- Compute financial fees, interest, and service charges. · 0.4%
Tellers
Occupation · SOC 43-3071.00
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
Also called: Bank Teller · Financial Services Representative (FSR) · Member Services Representative · Teller · Account Representative · Branch Operations Specialist · Customer Relationship Specialist · Customer Service Associate (CSA) · Personal Banking Representative · Roving Teller · Bank Representative · Banker
Job family: Office and Administrative Support Occupations
Take this to your AI
A source-stamped Markdown brief of this occupation — paste it into an agent, or fetch
/roles/role-43-3071-00/context.md directly.
AI work map
A fast read on where AI already shows up in this occupation, where it stays a copilot, where humans remain in the loop, and what the labor market is doing. Built from observed Claude.ai conversations mapped to O*NET tasks and from published research — measures of usage and exposure, not advice or predictions that the job is going away.
Keep a human in the loop
Task areas where a human was still judged necessary in a large share of observed conversations — not a safety ruling, an observed-need signal.
- Compute financial fees, interest, and service charges. · 100.0% need a human
Skills it runs on
The capabilities O*NET rates most important for this occupation — the human ground the work is built on.
See all skills →Market signal
Independent published positions, read together — not a forecast.
- Declining employment outlook (-12.9% by 2034)
- 29,800 openings/yr
- High AI exposure
- Median pay $39,340/yr
- Work is mostly on-site (not teleworkable)
- Both the 2013 computerization estimate and today's AI exposure rank this high
67th-percentile task overlap — yet about 29,800 openings a year (-12.9% projected, BLS) . What exposure means →
AI & job outlook
What today's research says about this occupation's exposure to AI, how AI is actually being used in it, and where employment is headed. These are positions within published studies — measures of exposure and usage, not predictions that this job will disappear.
Exposure to current AI
Each study uses its own scale, so the raw scores are not comparable across rows — the percentile (this job's rank among all U.S. occupations with data) is the comparable figure, and sizes the bars.
| Measure | Rank vs all occupations | Percentile | Score |
|---|---|---|---|
| Overall AI exposure (Felten et al.) Moderate | 59th | 0.5 | |
| LLM task exposure, γ (OpenAI / Eloundou) Moderate | 61st | 0.8 | |
| AI assistant applicability (Microsoft) High | 80th | 0.2 |
OpenAI's exposure study scores tasks three ways: with a language model alone (α 0.3), with simple added tooling (β 0.5), and including AI-powered software (γ 0.8). Higher means more of the job's tasks could be done at least twice as fast — not that they will be automated away.
This job mostly cannot be done remotely (Dingel–Neiman) — its hands-on tasks sit outside what software-based AI reaches.
Historical automation estimate (2013)
A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.
Frey–Osborne probability 1.0 · 97th percentile among occupations · High
How AI is actually used in this job
Among measured AI assistant conversations mapped to this occupation (Anthropic Economic Index, 2026-01-15), these task types came up most. These are shares of observed AI conversations — not shares of the job, of worker time, or of what could be automated.
| Identify transaction mistakes when debits and credits do not balance. | 0.6% | |
| Compute financial fees, interest, and service charges. | 0.6% |
Job outlook
Independent U.S. Bureau of Labor Statistics employment projection for 2024–2034 — a labor-market forecast, not an AI-impact forecast.
| Outlook | Declining · -12.9% by 2034 |
| Projected annual openings | 29,800 |
| Employment 2024 → 2034 | 347,400 → 302,500 |
“Annual openings” counts new jobs plus replacements for workers who leave the occupation, so it can be large even when growth is modest.
Where this work sits on the global GenAI gradient
The ILO's 2025 global study scores generative-AI exposure on the international ISCO-08 occupation system, not US SOC. Bridged through the published (and approximate, many-to-many) IBS O*NET-SOC ↔ ISCO-08 crosswalk, this US occupation corresponds to the international occupation below. Exposure here means how much of the work's tasks today's AI can attempt — task overlap, not automation, adoption, or jobs lost.
Tellers sits at the 96th percentile of 427
occupations on the global GenAI task-exposure gradient
— exposure eased from 2023 to 2025. Each dot is one occupation; the
ringed one is this work. Exposure is task overlap, not automation or jobs lost.
58% mean task exposure (2025)
96th percentile of 427 placed occupations
−14 pts shift 2023 → 2025
| International occupation (ISCO-08) | Task exposure (2025) | Most tasks fall in |
|---|---|---|
| Bank Tellers and Related Clerks · 4211 | 58% | Gradient 3 |
Read the whole six-band gradient on the GenAI exposure gradient page. The crosswalk is approximate: a US occupation can map to several international ones, and the ILO scores describe the international occupation, not this exact US role.
Working with AI in this job
How people actually apply AI to this occupation's tasks, from Claude.ai (Free and Pro) conversations in the Anthropic Economic Index, 2026-01-15. This is one AI assistant's consumer sample — not all AI, not the whole workforce. Autonomy and the collaboration mix are model-rated estimates; figures below the sample floor are hidden.
| Most common way people use AI here | Directive · AI does it; you give the instruction |
| Typical AI autonomy | 3.0 / 5 · higher = AI acts more independently |
| Used for work (vs. personal / coursework) | 60.0% |
What people delegate to AI
The role's most common tasks in AI conversations, each tagged with how people work with the AI on it. “Usage” is the share of observed conversations, not of the job.
| Task | How | Usage |
|---|---|---|
| Compute financial fees, interest, and service charges. | Directive | 0.4% |
Where a human is still needed
Tasks where the model most often judged that a person remained necessary — a useful read on the current boundary, not a guarantee.
| Compute financial fees, interest, and service charges. | 100.0% |
What people most often hand AI here
Example prompts phrased from the tasks people most often delegate to AI in this occupation (Anthropic Economic Index). Each shows the underlying measured task and its share of observed AI use. They are suggested phrasings of real tasks — starting points, not endorsed instructions.
-
Help me compute financial fees, interest, and service charges.From: Compute financial fees, interest, and service charges. · 0.4% of measured AI use · directive
Tasks
All 29 tasks O*NET lists for this occupation, ordered by importance. Each links to its own page with AI-exposure and observed-use detail.
- Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines. Core · importance 4.8
- Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. Core · importance 4.8
- Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. Core · importance 4.8
- Monitor bank vaults to ensure cash balances are correct. Core · importance 4.8
- Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. Core · importance 4.7
- Enter customers' transactions into computers to record transactions and issue computer-generated receipts. Core · importance 4.7
- Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents. Core · importance 4.7
- Prepare and verify cashier's checks. Core · importance 4.6
- Resolve problems or discrepancies concerning customers' accounts. Core · importance 4.6
- Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits. Core · importance 4.6
- Answer telephones and assist customers with their questions. Core · importance 4.6
- Count, verify, and post armored car deposits. Supplemental · importance 4.5
- Identify transaction mistakes when debits and credits do not balance. Core · importance 4.5
- Carry out special services for customers, such as ordering bank cards and checks. Core · importance 4.4
- Sort and file deposit slips and checks. Core · importance 4.4
- Receive and count daily inventories of cash, drafts, and travelers' checks. Core · importance 4.4
- Order a supply of cash to meet daily needs. Core · importance 4.3
- Arrange monies received in cash boxes and coin dispensers according to denomination. Core · importance 4.2
- Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due. Core · importance 4.2
- Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations. Core · importance 4.0
- Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds. Supplemental · importance 4.0
- Compute financial fees, interest, and service charges. Supplemental · importance 4.0
- Perform clerical tasks, such as typing, filing, and microfilm photography. Supplemental · importance 4.0
- Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items. Supplemental · importance 3.8
- Process and maintain records of customer loans. Supplemental · importance 3.8
- Issue checks to bond owners in settlement of transactions. Supplemental · importance 3.3
- Quote unit exchange rates, following daily international rate sheets or computer displays. Supplemental · importance 3.3
- Inform customers about foreign currency regulations and compute transaction fees for currency exchanges. Supplemental · importance 3.1
- Prepare work schedules for staff. Supplemental
Work activities
- Answer telephones to direct calls or provide information.
- Answer customer questions about goods or services.
- Calculate financial data.
- Verify accuracy of financial or transactional data.
- Execute sales or other financial transactions.
- Collect deposits, payments or fees.
- Enter information into databases or software programs.
- Prepare cash for deposit or disbursement.
- Respond to customer problems or complaints.
- Sell products or services.
- Type documents.
- Order materials, supplies, or equipment.
- File documents or records.
- Maintain financial or account records.
- Obtain personal or financial information about customers or applicants.
- Prepare business correspondence.
- Issue documentation or identification to customers or employees.
- Send information, materials or documentation.
- Calculate costs of goods or services.
- Explain regulations, policies, or procedures.
- Interpret financial information for others.
Knowledge, skills & abilities
O*NET importance rating, from 1 (not important) to 5 (extremely important).
Abilities
| Oral Comprehension | 4.0 | |
| Oral Expression | 3.9 | |
| Number Facility | 3.9 | |
| Speech Recognition | 3.9 | |
| Speech Clarity | 3.8 | |
| Problem Sensitivity | 3.6 | |
| Information Ordering | 3.6 | |
| Near Vision | 3.5 | |
| Written Comprehension | 3.3 | |
| Written Expression | 3.3 | |
| Selective Attention | 3.3 | |
| Deductive Reasoning | 3.1 | |
| Mathematical Reasoning | 3.1 | |
| Inductive Reasoning | 3.0 | |
| Category Flexibility | 3.0 | |
| Perceptual Speed | 3.0 | |
| Fluency of Ideas | 2.9 | |
| Flexibility of Closure | 2.9 | |
| Time Sharing | 2.9 |
Knowledge
| Customer and Personal Service | 3.9 | |
| English Language | 3.6 | |
| Mathematics | 3.5 | |
| Economics and Accounting | 3.1 | |
| Public Safety and Security | 3.0 | |
| Administration and Management | 2.9 |
Essential skills
| Active Listening | 3.5 | |
| Speaking | 3.3 | |
| Reading Comprehension | 3.1 | |
| Critical Thinking | 3.1 | |
| Monitoring | 3.1 | |
| Writing | 3.0 | |
| Mathematics | 3.0 | |
| Active Learning | 2.9 |
Transferable skills
| Social Perceptiveness | 3.1 | |
| Service Orientation | 3.1 | |
| Time Management | 3.0 | |
| Coordination | 2.9 | |
| Instructing | 2.9 | |
| Complex Problem Solving | 2.9 | |
| Judgment and Decision Making | 2.9 |
Skills in demand
Skills employers ask for in job postings for this occupation (Lightcast), with whether each is a common or specialized skill.
Showing the top 40 of 41.
Tools & technology
| Example | Category | |
|---|---|---|
| Microsoft Office software | Office suite software | Hot technology In demand |
| Microsoft Excel | Spreadsheet software | Hot technology |
| Microsoft Outlook | Electronic mail software | Hot technology |
| Microsoft PowerPoint | Presentation software | Hot technology |
| Microsoft Windows | Operating system software | Hot technology |
| Microsoft Word | Word processing software | Hot technology |
| Email software | Electronic mail software | |
| Hyland Software OnBase | Document management software | |
| IBM Notes | Electronic mail software | |
| Information Technology Incorporated Premier Teller | Accounting software | |
| Jack Henry & Associates Vertex | Enterprise resource planning ERP software | |
| Microsoft Dynamics | Enterprise resource planning ERP software | |
| Microsoft Exchange | Electronic mail software | |
| Sage 50 Accounting | Accounting software | |
| Southern Data Systems TellerPro | Accounting software | |
| Total Turnkey Solutions E-Vision | Data base user interface and query software |
Work context
How characteristic each condition is of the job, on O*NET's 1–5 context scale (higher = more present in day-to-day work). Each condition links to how it varies across all occupations.
How to get in
- Job zone
- Zone 2 — Job Zone 1-2: Very Little to Some Preparation Needed
- Education
- Usually requires a high school diploma or GED, though some occupations may not.
- Typical entry-level education
- High school diploma or equivalent · BLS, the typical path — not a requirement
- Related experience
- Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
- Preparation level
- SVP (Below 6.0) — total schooling plus on-the-job experience.
What to study: Business, Management, Marketing, and Related Support Services . Fields of study crosswalked to this occupation (NCES CIP–SOC), not a requirement.
Education of current workers
Share of people in this occupation at each level of education.
| High School Diploma | 73.0% | |
| Some College Courses | 9.0% | |
| Bachelor's Degree | 8.3% | |
| Associate's Degree (or other 2-year degree) | 5.4% | |
| Post-Secondary Certificate | 2.7% | |
| Less than a High School Diploma | 1.7% |
Interests & work styles
The interests and personal qualities O*NET associates with people who do this work.
Career interests (Holland / RIASEC)
| Conventional | 6.9 | |
| Enterprising | 4.2 | |
| Social | 2.4 | |
| Realistic | 2.3 |
Interest areas
| Office Work | 5.8 | |
| Accounting | 5.3 | |
| Finance | 3.3 | |
| Sales | 2.5 | |
| Personal Service | 2.4 | |
| Mathematics/Statistics | 1.7 |
Work styles
| Dependability | 4.0 | |
| Attention to Detail | 3.0 | |
| Integrity | 2.7 | |
| Cautiousness | 2.5 | |
| Cooperation | 1.9 | |
| Social Orientation | 1.7 |
Wages & employment
U.S. · annual wages (BLS OEWS)
| 10th percentile | $31,270 |
| 25th percentile | $36,420 |
| Median (50th) | $39,340 |
| 75th percentile | $45,550 |
| 90th percentile | $48,270 |
| People employed | 339,340 |
Industries that employ this occupation
Where these workers are employed, by number of jobs (national, BLS OEWS). Pay shown is the occupation's national median, not industry-specific.
| Industry | Workers | National median pay |
|---|---|---|
| Finance and Insurance · Sector | 330,260 | $39,280 |
| Management of Companies and Enterprises · Sector | 5,170 | $44,110 |
| Administrative and Support and Waste Management and Remediation Services · Sector | 2,830 | $39,600 |
| Temporary Help Services · National industry | 340 | $34,600 |
| Information · Sector | 240 | $45,800 |
| Professional, Scientific, and Technical Services · Sector | 230 | $46,180 |
| Insurance Agencies and Brokerages · National industry | 140 | $37,260 |
| Arts, Entertainment, and Recreation · Sector | 90 | $42,490 |
| Educational Services · Sector | 80 | $38,310 |
| Health Care and Social Assistance · Sector | 50 | $39,270 |
| Utilities · Sector | — | $50,470 |
| Other Services (except Public Administration) · Sector | — | $33,100 |
Where this work is most concentrated
Industries where this occupation is far more common than in the economy as a whole. The location quotient is how many times more concentrated it is here (a value of 5 means five times its economy-wide share).
| Industry | Concentration | Workers |
|---|---|---|
| Finance and Insurance · Sector | 24.1× | 330,260 |
| Management of Companies and Enterprises · Sector | 0.84× | 5,170 |
| Administrative and Support and Waste Management and Remediation Services · Sector | 0.14× | 2,830 |
| Insurance Agencies and Brokerages · National industry | 0.06× | 140 |
| Temporary Help Services · National industry | 0.06× | 340 |
| Information · Sector | 0.04× | 240 |
| Professional, Scientific, and Technical Services · Sector | 0.01× | 230 |
Related occupations
Part of the Financial Services career cluster.
- New Accounts Clerks · 43-4141.00 Compare →
- Cashiers · 41-2011.00 Compare →
- Credit Authorizers, Checkers, and Clerks · 43-4041.00 Compare →
- Bookkeeping, Accounting, and Auditing Clerks · 43-3031.00 Compare →
- Brokerage Clerks · 43-4011.00 Compare →
- Securities, Commodities, and Financial Services Sales Agents · 41-3031.00 Compare →
- Bill and Account Collectors · 43-3011.00 Compare →
- Billing and Posting Clerks · 43-3021.00 Compare →
- Loan Interviewers and Clerks · 43-4131.00 Compare →
- Gambling Change Persons and Booth Cashiers · 41-2012.00 Compare →
- Customer Service Representatives · 43-4051.00 Compare →
- Credit Analysts · 13-2041.00 Compare →
Side-by-side comparisons place two occupations’ pay, preparation, skills, and AI exposure on the same page — same data, same scale, no forecast.
What you can do with this
Options the data surfaces for Tellers — not advice or a forecast. Each is a real cross-link you can follow into the evidence.
Skills that travel
Capabilities this work builds that are used across many other occupations.
Adjacent roles
Occupations O*NET rates as related — the nearby moves on the map.
Paths in
How people typically prepare for this work.
- High school diploma or equivalent · typical entry level
- Job zone 2 — Job Zone 1-2: Very Little to Some Preparation Needed · preparation tier
- Business, Management, Marketing, and Related Support Services · field of study
Zoom out
On the global GenAI exposure gradient this work sits around the 96th percentile of 427 international occupations.
Write a report on thisheadline · factoids · citation
Tellers show 67th-percentile AI task overlap — and about 29,800 annual U.S. openings
- Tellers rank in the 67th percentile (High band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated.Eloundou et al. (GPTs are GPTs) + Felten AIOE
- The occupation is projected to see about 29,800 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI.BLS Employment Projections 2024–34
- BLS projects employment to be declining (-12.9%) from 2024 to 2034.BLS Employment Projections 2024–34
- Median annual pay is $39,340, across about 339,340 U.S. workers.BLS OEWS (May 2024)
Copy the whole kit
Tellers show 67th-percentile AI task overlap — and about 29,800 annual U.S. openings • Tellers rank in the 67th percentile (High band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated. (Eloundou et al. (GPTs are GPTs) + Felten AIOE) • The occupation is projected to see about 29,800 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI. (BLS Employment Projections 2024–34) • BLS projects employment to be declining (-12.9%) from 2024 to 2034. (BLS Employment Projections 2024–34) • Median annual pay is $39,340, across about 339,340 U.S. workers. (BLS OEWS (May 2024)) Source: Singulariki — "Tellers". https://singulariki.com/roles/role-43-3071-00 Note: AI task overlap measures what today's AI can attempt, not automation, job loss, or a forecast.
AssetsShare imageMethodology & sourcesPress & newsroomThe newsroom
Every line is built only from figures this page already shows and cites. AI task overlap means what today's AI can attempt — not automation, job loss, or a forecast.
Sources for this page
Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.
- O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
- BLS Occupational Employment and Wage Statistics (OEWS) May 2024 U.S. Bureau of Labor Statistics
- BLS Employment Projections 2024–2034 U.S. Bureau of Labor Statistics
- Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
- Microsoft “Working with AI” working-with-ai Microsoft Research
- “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic
- AI Occupational Exposure (AIOE) Felten, Raj & Seamans academic
- ILO / Gmyrek et al. GenAI exposure gradient 2025 International Labour Organization
- IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022 Institute for Structural Research (IBS)
- Frey & Osborne (2013) frey-osborne-automation academic
- Dingel & Neiman (2020) dingel-neiman-workathome academic
Data compiled June 2, 2026. Figures are estimates, not advice.
Cite this page
Plain
Singulariki. "Tellers." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026. https://singulariki.com/roles/role-43-3071-00
APA
Singulariki. (2026). Tellers. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/roles/role-43-3071-00
BibTeX
@misc{singulariki-role-43-3071-00,
title = {Tellers},
author = {{Singulariki}},
year = {2026},
note = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026},
url = {https://singulariki.com/roles/role-43-3071-00}
} Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.