Collect deposits, payments or fees.

Collect deposits, payments or fees. is a detailed work activity in O*NET — a concrete unit of work shared across 27 occupations and seen in 31 occupation-specific tasks. It rolls up into the broader work activity Collect fares or payments. in Monitoring and Controlling Resources .

Detailed work activities are the most granular shared layer in O*NET's work-activity hierarchy (Generalized → Intermediate → Detailed → occupation-specific task). The figures below describe how this activity shows up across the economy and what independent studies measure about AI and this kind of work — not a prediction that the work will be automated.

AI exposure

Of the 31 tasks under this activity that the OpenAI / Eloundou “GPTs are GPTs” study rated, 23 (74%) are flagged as directly exposed to language models (E1) or exposed via model-powered tools (E2).

The Anthropic Economic Index observes real AI use on 4 of these tasks, with a mean mapped-usage share of 0.012% per task.

Exposure estimates overlap with model capabilities — whether a model could speed the task up — not whether the work will be done by software. Observed AI use is augmentation and assistance today, not jobs replaced.

Member tasks

Occupation-specific tasks O*NET maps to this detailed work activity, most important first.

• Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. · Tellers · importance 4.8 · exposure with tools
• Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork. · Postal Service Mail Carriers · importance 4.7 · no direct exposure
• Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders. · Postal Service Clerks · importance 4.7 · exposure with tools
• Receive payment and record receipts for services. · Receptionists and Information Clerks · importance 4.6 · exposure with tools
• Collect and record customer deposits and fees and issue receipts, using computers. · New Accounts Clerks · importance 4.5 · exposure with tools
• Compute bills, collect payments, and make change for guests. · Hotel, Motel, and Resort Desk Clerks · importance 4.5 · exposure with tools
• Prepare customer invoices and accept payment. · Reservation and Transportation Ticket Agents and Travel Clerks · importance 4.5 · exposure with tools
• Receive, record, and bank cash, checks, and vouchers. · Bookkeeping, Accounting, and Auditing Clerks · importance 4.5 · exposure with tools
• Turn in money and receipts collected along mail routes. · Postal Service Mail Carriers · importance 4.4 · no direct exposure
• Receive and count daily inventories of cash, drafts, and travelers' checks. · Tellers · importance 4.4 · no direct exposure
• Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments. · Interviewers, Except Eligibility and Loan · importance 4.3 · exposure with tools
• Perform various cash handling tasks, such as collecting payments, making bank deposits, or managing petty cash. · Switchboard Operators, Including Answering Service · importance 4.2 · no direct exposure
• Compute prices for services and receive payment, or provide supervisors with billing information. · Office Machine Operators, Except Computer · importance 4.2 · direct LLM exposure
• Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records. · Medical Secretaries and Administrative Assistants · importance 4.2 · exposure with tools
• Receive payments and post amounts paid to customer accounts. · Bill and Account Collectors · importance 4.2 · direct LLM exposure
• Determine charges for services requested, collect deposits or payments, or arrange for billing. · Customer Service Representatives · importance 4.2 · exposure with tools
• Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due. · Tellers · importance 4.2 · exposure with tools
• Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. · Secretaries and Administrative Assistants, Except Legal, Medical, and Executive · importance 4.2 · exposure with tools
• Accept payment on accounts. · Loan Interviewers and Clerks · importance 4.1 · exposure with tools
• Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions. · Office Clerks, General · importance 4.1 · no direct exposure
• Collect payment for merchandise, record transactions, and send items, such as checks or money orders for further processing. · Order Clerks · importance 4.1 · exposure with tools
• Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases. · Stockers and Order Fillers · importance 4.1 · no direct exposure
• Collect initial premiums and issue receipts. · Insurance Claims and Policy Processing Clerks · importance 4.1 · exposure with tools
• Sell mail products, and accept payment for products and mailing charges. · Mail Clerks and Mail Machine Operators, Except Postal Service · importance 3.9 · exposure with tools
• Send out notices and accept fine payments for lost or overdue books. · Library Assistants, Clerical · importance 3.8 · direct LLM exposure
• Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims. · Bill and Account Collectors · importance 3.8 · direct LLM exposure
• Collect coins deposited in meters. · Parking Enforcement Workers · importance 3.7 · no direct exposure
• Collect fines and respond to complaints about fines. · Library Technicians · importance 3.7 · direct LLM exposure
• Collect money from students for school-related projects. · Teaching Assistants, Preschool, Elementary, Middle, and Secondary School, Except Special Education · importance 3.5 · no direct exposure
• Call customers to collect payment on delinquent accounts. · Credit Authorizers, Checkers, and Clerks · exposure with tools
• Issue various permits and licenses, such as marriage, fishing, hunting, and dog licenses, and collect appropriate fees. · Court, Municipal, and License Clerks · exposure with tools

Occupations that perform this

• Tellers
• Postal Service Mail Carriers
• Postal Service Clerks
• Receptionists and Information Clerks
• New Accounts Clerks
• Hotel, Motel, and Resort Desk Clerks
• Reservation and Transportation Ticket Agents and Travel Clerks
• Bookkeeping, Accounting, and Auditing Clerks
• Interviewers, Except Eligibility and Loan
• Switchboard Operators, Including Answering Service
• Office Machine Operators, Except Computer
• Medical Secretaries and Administrative Assistants
• Bill and Account Collectors
• Customer Service Representatives
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
• Loan Interviewers and Clerks
• Office Clerks, General
• Order Clerks
• Stockers and Order Fillers
• Insurance Claims and Policy Processing Clerks
• Mail Clerks and Mail Machine Operators, Except Postal Service
• Library Assistants, Clerical
• Parking Enforcement Workers
• Library Technicians
• Teaching Assistants, Preschool, Elementary, Middle, and Secondary School, Except Special Education
• Court, Municipal, and License Clerks
• Credit Authorizers, Checkers, and Clerks

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-collect-deposits-payments-or-fees,
  title  = {Collect deposits, payments or fees.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/detailed-activities/collect-deposits-payments-or-fees}
}