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Loan Interviewers and Clerks

Occupation · SOC 43-4131.00

Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

Also called: Licensed Loan Officer Assistant · Loan Analyst · Loan Processor · Mortgage Loan Processor · Closer · Loan Clerk · Loan Closer · Loan Originator · Mortgage Broker · Mortgage Processor · Closing Agent · Closing Coordinator

Job family: Office and Administrative Support Occupations

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Download .md

A source-stamped Markdown brief of this occupation — paste it into an agent, or fetch /roles/role-43-4131-00/context.md directly.

AI work map

A fast read on where AI already shows up in this occupation, where it stays a copilot, where humans remain in the loop, and what the labor market is doing. Built from observed Claude.ai conversations mapped to O*NET tasks and from published research — measures of usage and exposure, not advice or predictions that the job is going away.

Often handed to AI

Task areas most often handled directively in observed AI conversations — candidates to delegate with light review.

  • Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators. · 0.5%
See how AI is used here →

Keep a human in the loop

Task areas where a human was still judged necessary in a large share of observed conversations — not a safety ruling, an observed-need signal.

  • Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators. · 95.7% need a human
  • Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts. · 94.7% need a human
See the boundary tasks →

96th-percentile task overlap — yet about 13,300 openings a year (-2.3% projected, BLS) . What exposure means →

AI & job outlook

What today's research says about this occupation's exposure to AI, how AI is actually being used in it, and where employment is headed. These are positions within published studies — measures of exposure and usage, not predictions that this job will disappear.

Exposure to current AI

Each study uses its own scale, so the raw scores are not comparable across rows — the percentile (this job's rank among all U.S. occupations with data) is the comparable figure, and sizes the bars.

Measure Rank vs all occupations Percentile Score
Overall AI exposure (Felten et al.) High 93rd 1.4
LLM task exposure, γ (OpenAI / Eloundou) High 95th 1.0
AI assistant applicability (Microsoft) High 85th 0.3

OpenAI's exposure study scores tasks three ways: with a language model alone (α 0.2), with simple added tooling (β 0.6), and including AI-powered software (γ 1.0). Higher means more of the job's tasks could be done at least twice as fast — not that they will be automated away.

This job mostly cannot be done remotely (Dingel–Neiman) — its hands-on tasks sit outside what software-based AI reaches.

Historical automation estimate (2013)

A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.

Frey–Osborne probability 0.9 · 82nd percentile among occupations · High

How AI is actually used in this job

Among measured AI assistant conversations mapped to this occupation (Anthropic Economic Index, 2026-01-15), these task types came up most. These are shares of observed AI conversations — not shares of the job, of worker time, or of what could be automated.

Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts. 1.3%
Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators. 0.9%
Schedule and conduct closings of mortgage transactions. 0.2%

Job outlook

Independent U.S. Bureau of Labor Statistics employment projection for 2024–2034 — a labor-market forecast, not an AI-impact forecast.

Outlook Declining · -2.3% by 2034
Projected annual openings 13,300
Employment 2024 → 2034 177,600 → 173,500

“Annual openings” counts new jobs plus replacements for workers who leave the occupation, so it can be large even when growth is modest.

Where this work sits on the global GenAI gradient

The ILO's 2025 global study scores generative-AI exposure on the international ISCO-08 occupation system, not US SOC. Bridged through the published (and approximate, many-to-many) IBS O*NET-SOC ↔ ISCO-08 crosswalk, this US occupation corresponds to the international occupation below. Exposure here means how much of the work's tasks today's AI can attempt — task overlap, not automation, adoption, or jobs lost.

64% mean task exposure (2025)
99th percentile of 427 placed occupations
−2 pts shift 2023 → 2025
International occupation (ISCO-08) Task exposure (2025) Most tasks fall in
Statistical, Finance and Insurance Clerks · 4312 64% Gradient 4

Read the whole six-band gradient on the GenAI exposure gradient page. The crosswalk is approximate: a US occupation can map to several international ones, and the ILO scores describe the international occupation, not this exact US role.

Working with AI in this job

How people actually apply AI to this occupation's tasks, from Claude.ai (Free and Pro) conversations in the Anthropic Economic Index, 2026-01-15. This is one AI assistant's consumer sample — not all AI, not the whole workforce. Autonomy and the collaboration mix are model-rated estimates; figures below the sample floor are hidden.

Most common way people use AI here Directive · AI does it; you give the instruction
Typical AI autonomy 2.5 / 5 · higher = AI acts more independently
Used for work (vs. personal / coursework) 22.4%

What people delegate to AI

The role's most common tasks in AI conversations, each tagged with how people work with the AI on it. “Usage” is the share of observed conversations, not of the job.

Task How Usage
Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators. Directive 0.5%
Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts. 0.4%

Where a human is still needed

Tasks where the model most often judged that a person remained necessary — a useful read on the current boundary, not a guarantee.

Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators. 95.7%
Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts. 94.7%

What people most often hand AI here

Example prompts phrased from the tasks people most often delegate to AI in this occupation (Anthropic Economic Index). Each shows the underlying measured task and its share of observed AI use. They are suggested phrasings of real tasks — starting points, not endorsed instructions.

  • Help me calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.

    From: Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators. · 0.5% of measured AI use · directive

  • Help me assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.

    From: Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts. · 0.4% of measured AI use

Tasks

All 18 tasks O*NET lists for this occupation, ordered by importance. Each links to its own page with AI-exposure and observed-use detail.

Work activities

Knowledge, skills & abilities

O*NET importance rating, from 1 (not important) to 5 (extremely important).

Knowledge

Customer and Personal Service 4.4
English Language 4.2
Administrative 3.7
Computers and Electronics 3.4
Law and Government 3.4
Mathematics 3.4
Administration and Management 2.9

Essential skills

Active Listening 4.1
Speaking 4.0
Reading Comprehension 3.9
Critical Thinking 3.8
Writing 3.6
Active Learning 3.4
Mathematics 3.1
Monitoring 3.0

Abilities

Oral Comprehension 4.1
Written Comprehension 4.1
Oral Expression 4.0
Speech Recognition 4.0
Speech Clarity 4.0
Problem Sensitivity 3.8
Information Ordering 3.8
Near Vision 3.8
Written Expression 3.6
Deductive Reasoning 3.6
Inductive Reasoning 3.6
Mathematical Reasoning 3.1
Selective Attention 3.1
Fluency of Ideas 3.0
Category Flexibility 3.0
Number Facility 3.0

Transferable skills

Complex Problem Solving 3.5
Social Perceptiveness 3.4
Judgment and Decision Making 3.4
Time Management 3.3
Coordination 3.0
Persuasion 3.0
Instructing 3.0
Service Orientation 3.0
Negotiation 2.9

Skills in demand

Skills employers ask for in job postings for this occupation (Lightcast), with whether each is a common or specialized skill.

Showing the top 40 of 41.

Tools & technology

Example Category
Microsoft Excel Spreadsheet software Hot technology In demand
Microsoft Office software Office suite software Hot technology In demand
Microsoft Outlook Electronic mail software Hot technology In demand
Microsoft PowerPoint Presentation software Hot technology In demand
Microsoft Word Word processing software Hot technology In demand
Microsoft Access Data base user interface and query software Hot technology
Microsoft Windows Operating system software Hot technology
Automated financial software Accounting software
Automated underwriting software Financial analysis software
Credit reporting software Financial analysis software
Encompass software Financial analysis software
Fannie Mae Desktop Underwriter Financial analysis software
Lending software systems Financial analysis software
Loan tracking software Customer relationship management CRM software
Microsoft Dynamics Customer relationship management CRM software
Rockport Integrated Excel Underwriting Spreadsheet software
Software AG Underwriting Solution Financial analysis software
Web browser software Internet browser software

Work context

How characteristic each condition is of the job, on O*NET's 1–5 context scale (higher = more present in day-to-day work). Each condition links to how it varies across all occupations.

Telephone Conversations 5.0
Contact With Others 5.0
Indoors, Environmentally Controlled 4.9
Deal With External Customers or the Public in General 4.7
Importance of Being Exact or Accurate 4.7
Spend Time Sitting 4.7
Face-to-Face Discussions with Individuals and Within Teams 4.6
Frequency of Decision Making 4.6
Written Letters and Memos 4.5
Time Pressure 4.5
Determine Tasks, Priorities and Goals 4.5
Freedom to Make Decisions 4.4
E-Mail 4.3
Importance of Repeating Same Tasks 4.3
Work With or Contribute to a Work Group or Team 4.1
Impact of Decisions on Co-workers or Company Results 4.1
Level of Competition 4.0
Coordinate or Lead Others in Accomplishing Work Activities 3.7
Dealing With Unpleasant, Angry, or Discourteous People 3.7
Conflict Situations 3.6
Work Outcomes and Results of Other Workers 3.6
Spend Time Making Repetitive Motions 3.1
Degree of Automation 3.0
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls 2.9
Physical Proximity 2.8
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable 2.7
Consequence of Error 2.4
Health and Safety of Other Workers 2.3
Public Speaking 2.2
Spend Time Standing 2.0
In an Enclosed Vehicle or Operate Enclosed Equipment 1.9
Exposed to Contaminants 1.9
Spend Time Walking or Running 1.8
Exposed to Disease or Infections 1.7
Spend Time Bending or Twisting Your Body 1.5
Pace Determined by Speed of Equipment 1.5
Dealing with Violent or Physically Aggressive People 1.3
Indoors, Not Environmentally Controlled 1.3
Spend Time Kneeling, Crouching, Stooping, or Crawling 1.2
Exposed to Cramped Work Space, Awkward Positions 1.1

How to get in

Job zone
Zone 3 — Job Zone Three: Medium Preparation Needed
Education
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Typical entry-level education
High school diploma or equivalent · BLS, the typical path — not a requirement
Related experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Preparation level
SVP (6.0 to < 7.0) — total schooling plus on-the-job experience.

What to study: Business, Management, Marketing, and Related Support Services . Fields of study crosswalked to this occupation (NCES CIP–SOC), not a requirement.

Education of current workers

Share of people in this occupation at each level of education.

High School Diploma 42.9%
Bachelor's Degree 38.3%
Post-Secondary Certificate 12.1%
Associate's Degree (or other 2-year degree) 6.7%
Some College Courses 0.1%

Interests & work styles

The interests and personal qualities O*NET associates with people who do this work.

Career interests (Holland / RIASEC)

Conventional 6.9
Enterprising 4.6
Social 3.4
Investigative 2.2

Interest areas

Office Work 5.0
Accounting 4.7
Finance 3.5
Law 2.4
Management/Administration 2.3
Sales 2.2
Personal Service 2.1
Information Technology 1.9

Work styles

Dependability 4.0
Attention to Detail 3.0
Cautiousness 2.2
Integrity 2.2

Wages & employment

U.S. · annual wages (BLS OEWS)

$36k10th$43k25th$49kMedian$60k75th$66k90th
Annual wages by percentile — U.S. (BLS OEWS). The light band spans the 10th–90th percentile; the darker band is the middle half (25th–75th); the line is the median.
178k2024174k2034 (proj.)-2.3% · Declining
Projected U.S. employment, 2024–2034 (BLS Employment Projections). A labor-market forecast for the occupation, not an AI-impact forecast.
10th percentile $36,360
25th percentile $42,720
Median (50th) $48,950
75th percentile $59,520
90th percentile $65,910
People employed 173,100

Industries that employ this occupation

Where these workers are employed, by number of jobs (national, BLS OEWS). Pay shown is the occupation's national median, not industry-specific.

Industry Workers National median pay
Finance and Insurance · Sector 146,110 $48,760
Management of Companies and Enterprises · Sector 11,520 $50,230
Professional, Scientific, and Technical Services · Sector 6,390 $50,830
Administrative and Support and Waste Management and Remediation Services · Sector 2,860 $50,580
Insurance Agencies and Brokerages · National industry 1,360 $49,400
Temporary Help Services · National industry 850 $41,210
Construction · Sector 540 $60,150
Retail Trade · Sector 500 $48,820
Educational Services · Sector 400 $51,620
Information · Sector 270 $43,860
Other Services (except Public Administration) · Sector 210 $60,460
Health Care and Social Assistance · Sector 150 $48,060

Where this work is most concentrated

Industries where this occupation is far more common than in the economy as a whole. The location quotient is how many times more concentrated it is here (a value of 5 means five times its economy-wide share).

Industry Concentration Workers
Finance and Insurance · Sector 20.9× 146,110
Management of Companies and Enterprises · Sector 3.65× 11,520
Insurance Agencies and Brokerages · National industry 1.22× 1,360
Professional, Scientific, and Technical Services · Sector 0.53× 6,390
Temporary Help Services · National industry 0.29× 850
Administrative and Support and Waste Management and Remediation Services · Sector 0.28× 2,860
Information · Sector 0.08× 270
Construction · Sector 0.06× 540

Part of the Financial Services career cluster.

Exposure quadrant: AI task-overlap percentile vs Median pay Loan Interviewers and Clerks sits at the 96th percentile of AI task-overlap and the 31st percentile of median pay, placed here against 12 adjacent occupations on the same two axes. Lower overlap · higher pay Higher overlap · higher pay Higher overlap · lower pay Lower overlap · lower pay Loan Interviewers and Clerks Tellers Credit Analysts New Accounts Clerks Securities, Commodities, and Financial Services Sales Agents Loan Officers Credit Counselors Brokerage Clerks Personal Financial Advisors AI task-overlap percentile → ↑ Median pay
AI task-overlap percentile (horizontal) vs. median-pay percentile (vertical), across all scored occupations. This occupation is highlighted; related occupations are plotted alongside it. Overlap measures shared tasks with AI, not automation.

Side-by-side comparisons place two occupations’ pay, preparation, skills, and AI exposure on the same page — same data, same scale, no forecast.

What you can do with this

Options the data surfaces for Loan Interviewers and Clerks — not advice or a forecast. Each is a real cross-link you can follow into the evidence.

Skills that travel

Capabilities this work builds that are used across many other occupations.

Paths in

How people typically prepare for this work.

Zoom out

On the global GenAI exposure gradient this work sits around the 99th percentile of 427 international occupations.

Write a report on thisheadline · factoids · citation

Loan Interviewers and Clerks show 96th-percentile AI task overlap — and about 13,300 annual U.S. openings

  • Loan Interviewers and Clerks rank in the 96th percentile (High band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated.Eloundou et al. (GPTs are GPTs) + Felten AIOE
  • The occupation is projected to see about 13,300 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI.BLS Employment Projections 2024–34
  • BLS projects employment to be declining (-2.3%) from 2024 to 2034.BLS Employment Projections 2024–34
  • Median annual pay is $48,950, across about 173,100 U.S. workers.BLS OEWS (May 2024)
Copy the whole kit
Loan Interviewers and Clerks show 96th-percentile AI task overlap — and about 13,300 annual U.S. openings

• Loan Interviewers and Clerks rank in the 96th percentile (High band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated. (Eloundou et al. (GPTs are GPTs) + Felten AIOE)
• The occupation is projected to see about 13,300 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI. (BLS Employment Projections 2024–34)
• BLS projects employment to be declining (-2.3%) from 2024 to 2034. (BLS Employment Projections 2024–34)
• Median annual pay is $48,950, across about 173,100 U.S. workers. (BLS OEWS (May 2024))

Source: Singulariki — "Loan Interviewers and Clerks". https://singulariki.com/roles/role-43-4131-00
Note: AI task overlap measures what today's AI can attempt, not automation, job loss, or a forecast.

AssetsShare imageMethodology & sourcesPress & newsroomThe newsroom

Every line is built only from figures this page already shows and cites. AI task overlap means what today's AI can attempt — not automation, job loss, or a forecast.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

Data compiled June 2, 2026. Figures are estimates, not advice.

Cite this page
Plain

Singulariki. "Loan Interviewers and Clerks." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026. https://singulariki.com/roles/role-43-4131-00

APA

Singulariki. (2026). Loan Interviewers and Clerks. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/roles/role-43-4131-00

BibTeX
@misc{singulariki-role-43-4131-00,
  title  = {Loan Interviewers and Clerks},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026},
  url    = {https://singulariki.com/roles/role-43-4131-00}
}

Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.

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