Explain regulations, policies, or procedures.

Explain regulations, policies, or procedures. is a detailed work activity in O*NET — a concrete unit of work shared across 48 occupations and seen in 69 occupation-specific tasks. It rolls up into the broader work activity Explain regulations, policies, or procedures. in Interpreting the Meaning of Information for Others .

Detailed work activities are the most granular shared layer in O*NET's work-activity hierarchy (Generalized → Intermediate → Detailed → occupation-specific task). The figures below describe how this activity shows up across the economy and what independent studies measure about AI and this kind of work — not a prediction that the work will be automated.

AI exposure

Of the 69 tasks under this activity that the OpenAI / Eloundou “GPTs are GPTs” study rated, 48 (70%) are flagged as directly exposed to language models (E1) or exposed via model-powered tools (E2).

The Anthropic Economic Index observes real AI use on 28 of these tasks, with a mean mapped-usage share of 0.013% per task.

Exposure estimates overlap with model capabilities — whether a model could speed the task up — not whether the work will be done by software. Observed AI use is augmentation and assistance today, not jobs replaced.

Member tasks

Occupation-specific tasks O*NET maps to this detailed work activity, most important first.

• Explain services or policies to clients, such as debt management program rules, advantages and disadvantages of using services, or creditor concession policies. · Credit Counselors · importance 4.8 · direct LLM exposure
• Explain hunting and fishing laws to groups to ensure compliance. · Travel Guides · importance 4.7 · direct LLM exposure
• Interpret and explain human resources policies, procedures, laws, standards, or regulations. · Human Resources Specialists · importance 4.7 · direct LLM exposure
• Interpret civil rights laws and equal opportunity regulations for individuals or employers. · Equal Opportunity Representatives and Officers · importance 4.6 · direct LLM exposure
• Answer questions or provide advice to the public regarding licensing policies, procedures, or regulations. · Court, Municipal, and License Clerks · importance 4.5 · exposure with tools
• Train workers in proper operational procedures and functions and explain company policies. · First-Line Supervisors of Personal Service Workers · importance 4.5 · no direct exposure
• Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments. · Freight Forwarders · importance 4.5 · exposure with tools
• Explain and interpret house rules, such as game rules or betting limits, for patrons. · First-Line Supervisors of Gambling Services Workers · importance 4.5 · direct LLM exposure
• Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit. · New Accounts Clerks · importance 4.5 · direct LLM exposure
• Inform individuals and groups of pollution control regulations and inspection findings, and explain how problems can be corrected. · Environmental Compliance Inspectors · importance 4.5 · exposure with tools
• Answer inquiries from the general public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, summonses, subpoenas, witness fees, or payment of fines. · Court, Municipal, and License Clerks · importance 4.5 · exposure with tools
• Explain the operation of room features, such as locks, ventilation systems, and televisions. · Baggage Porters and Bellhops · importance 4.5 · no direct exposure
• Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights. · Eligibility Interviewers, Government Programs · importance 4.5 · direct LLM exposure
• Interpret regulatory rules or rule changes and ensure that they are communicated through corporate policies and procedures. · Regulatory Affairs Specialists · importance 4.4 · exposure with tools
• Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns. · Tax Examiners and Collectors, and Revenue Agents · importance 4.4 · exposure with tools
• Explain and enforce safety rules and regulations governing sports, recreational activities, and the use of exercise equipment. · Exercise Trainers and Group Fitness Instructors · importance 4.4 · no direct exposure
• Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements. · Reservation and Transportation Ticket Agents and Travel Clerks · importance 4.4 · exposure with tools
• Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies. · Reservation and Transportation Ticket Agents and Travel Clerks · importance 4.4 · direct LLM exposure
• Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors. · Insurance Claims and Policy Processing Clerks · importance 4.4 · exposure with tools
• Resolve customer complaints or answer customers' questions regarding policies and procedures. · First-Line Supervisors of Office and Administrative Support Workers · importance 4.4 · exposure with tools
• Answer applicants' questions about benefits and claim procedures. · Eligibility Interviewers, Government Programs · importance 4.3 · direct LLM exposure
• Explain company policies and procedures to staff using oral or written communication. · First-Line Supervisors of Security Workers · importance 4.3 · direct LLM exposure
• Inform offenders or inmates of requirements of conditional release, such as office visits, restitution payments, or educational and employment stipulations. · Probation Officers and Correctional Treatment Specialists · importance 4.3 · direct LLM exposure
• Write to field representatives, medical personnel, or others to obtain further information, quote rates, or explain company underwriting policies. · Insurance Underwriters · importance 4.3 · direct LLM exposure
• Answer questions regarding mail regulations and procedures, postage rates, and post office boxes. · Postal Service Clerks · importance 4.3 · direct LLM exposure
• Observe and caution children petting and feeding animals in designated areas to ensure the safety of humans and animals. · Animal Caretakers · importance 4.3 · no direct exposure
• Advise ships' masters on harbor rules and customs procedures. · Captains, Mates, and Pilots of Water Vessels · importance 4.3 · direct LLM exposure
• Explain federal and state tax laws to individuals and companies. · Tax Preparers · importance 4.2 · exposure with tools
• Interpret transportation or tariff regulations, shipping orders, safety regulations, or company policies and procedures for workers. · First-Line Supervisors of Material-Moving Machine and Vehicle Operators · importance 4.2 · direct LLM exposure
• Advise crews in techniques of stowing dangerous and heavy cargo. · Transportation Inspectors · importance 4.1 · no direct exposure
• Provide detailed port information to importers or exporters. · Freight Forwarders · importance 4.1 · exposure with tools
• Explain rules and regulations of facilities and entertainment attractions to customers. · Entertainment and Recreation Managers, Except Gambling · importance 4.1 · direct LLM exposure
• Provide information about facilities, entertainment options, and rules and regulations. · Amusement and Recreation Attendants · importance 4.1 · direct LLM exposure
• Explain principles, techniques, and safety procedures to participants in recreational activities and demonstrate use of materials and equipment. · Recreation Workers · importance 4.1 · no direct exposure
• Instruct parties about timing of court appearances. · Court, Municipal, and License Clerks · importance 4.1 · direct LLM exposure
• Provide customers with information about casino operations. · Gambling Cage Workers · importance 4.1 · direct LLM exposure
• Explain and demonstrate safety procedures and safety equipment use. · Passenger Attendants · importance 4.1 · no direct exposure
• Explain policies, procedures, or services to patients using medical or administrative knowledge. · Patient Representatives · importance 4.1 · exposure with tools
• Answer customer inquiries or explain cost, availability, policies, and procedures of facilities. · Locker Room, Coatroom, and Dressing Room Attendants · importance 4.0 · direct LLM exposure
• Explain economic impact of policies to the public. · Economists · importance 4.0 · exposure with tools

Occupations that perform this

• Credit Counselors
• Travel Guides
• Human Resources Specialists
• Equal Opportunity Representatives and Officers
• First-Line Supervisors of Personal Service Workers
• Court, Municipal, and License Clerks
• Freight Forwarders
• First-Line Supervisors of Gambling Services Workers
• New Accounts Clerks
• Baggage Porters and Bellhops
• Eligibility Interviewers, Government Programs
• Tax Examiners and Collectors, and Revenue Agents
• Exercise Trainers and Group Fitness Instructors
• Reservation and Transportation Ticket Agents and Travel Clerks
• Insurance Claims and Policy Processing Clerks
• First-Line Supervisors of Office and Administrative Support Workers
• First-Line Supervisors of Security Workers
• Probation Officers and Correctional Treatment Specialists
• Insurance Underwriters
• Postal Service Clerks
• Animal Caretakers
• Captains, Mates, and Pilots of Water Vessels
• Tax Preparers
• First-Line Supervisors of Material-Moving Machine and Vehicle Operators
• Transportation Inspectors
• Entertainment and Recreation Managers, Except Gambling
• Amusement and Recreation Attendants
• Recreation Workers
• Gambling Cage Workers
• Patient Representatives
• Passenger Attendants
• Locker Room, Coatroom, and Dressing Room Attendants
• Economists
• Tour Guides and Escorts
• Human Resources Assistants, Except Payroll and Timekeeping
• First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
• Postal Service Mail Carriers
• Mail Clerks and Mail Machine Operators, Except Postal Service
• Executive Secretaries and Executive Administrative Assistants
• Refuse and Recyclable Material Collectors

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-explain-regulations-policies-or-procedures,
  title  = {Explain regulations, policies, or procedures.},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/detailed-activities/explain-regulations-policies-or-procedures}
}