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Human Resources Assistants, Except Payroll and Timekeeping

Occupation · SOC 43-4161.00

Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports, and date of and reason for termination. May prepare reports for employment records, file employment records, or search employee files and furnish information to authorized persons.

Also called: Human Resources Administrative Assistant (HR Administrative Assistant) · Human Resources Assistant (HR Assistant) · Human Resources Associate (HR Associate) · Personnel Clerk · Assignment Clerk · Benefits Clerk · Benefits Coordinator · Benefits Technician · Civil Service Clerk · Civil Service Worker · Contract Clerk · Employment Assistant

Job family: Office and Administrative Support Occupations

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Download .md

A source-stamped Markdown brief of this occupation — paste it into an agent, or fetch /roles/role-43-4161-00/context.md directly.

AI work map

A fast read on where AI already shows up in this occupation, where it stays a copilot, where humans remain in the loop, and what the labor market is doing. Built from observed Claude.ai conversations mapped to O*NET tasks and from published research — measures of usage and exposure, not advice or predictions that the job is going away.

Often handed to AI

Task areas most often handled directively in observed AI conversations — candidates to delegate with light review.

  • Process and review employment applications to evaluate qualifications or eligibility of applicants. · 3.4%
See how AI is used here →

Use as a copilot

Task areas where people work with AI — iterating, learning, or checking — staying in the loop rather than handing the task off.

  • Arrange for advertising or posting of job vacancies and notify eligible workers of position availability. · 3.2%
  • Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information. · 2.1%
  • Compile and prepare reports and documents pertaining to personnel activities. · 1.1%
See collaboration patterns →

Keep a human in the loop

Task areas where a human was still judged necessary in a large share of observed conversations — not a safety ruling, an observed-need signal.

  • Provide assistance in administering employee benefit programs and worker's compensation plans. · 100.0% need a human
  • Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information. · 99.0% need a human
  • Inform job applicants of their acceptance or rejection of employment. · 98.5% need a human
See the boundary tasks →

89th-percentile task overlap — yet about 9,000 openings a year (-7.1% projected, BLS), and observed AI use leans 5093% copilot, not hand-off (AEI) . What exposure means →

AI & job outlook

What today's research says about this occupation's exposure to AI, how AI is actually being used in it, and where employment is headed. These are positions within published studies — measures of exposure and usage, not predictions that this job will disappear.

Exposure to current AI

Each study uses its own scale, so the raw scores are not comparable across rows — the percentile (this job's rank among all U.S. occupations with data) is the comparable figure, and sizes the bars.

Measure Rank vs all occupations Percentile Score
Overall AI exposure (Felten et al.) High 92nd 1.4
LLM task exposure, γ (OpenAI / Eloundou) High 89th 1.0
AI assistant applicability (Microsoft) High 72nd 0.2

OpenAI's exposure study scores tasks three ways: with a language model alone (α 0.3), with simple added tooling (β 0.6), and including AI-powered software (γ 1.0). Higher means more of the job's tasks could be done at least twice as fast — not that they will be automated away.

Most of this job's tasks can be done remotely (Dingel–Neiman), which tends to track with higher digital and AI exposure.

Historical automation estimate (2013)

A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.

Frey–Osborne probability 0.9 · 78th percentile among occupations · High

How AI is actually used in this job

Among measured AI assistant conversations mapped to this occupation (Anthropic Economic Index, 2026-01-15), these task types came up most. These are shares of observed AI conversations — not shares of the job, of worker time, or of what could be automated.

Process and review employment applications to evaluate qualifications or eligibility of applicants. 2.8%
Inform job applicants of their acceptance or rejection of employment. 1.1%
Arrange for advertising or posting of job vacancies and notify eligible workers of position availability. 1.0%
Explain company personnel policies, benefits, and procedures to employees or job applicants. 0.9%
Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information. 0.9%
Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence. 0.4%

Job outlook

Independent U.S. Bureau of Labor Statistics employment projection for 2024–2034 — a labor-market forecast, not an AI-impact forecast.

Outlook Declining · -7.1% by 2034
Projected annual openings 9,000
Employment 2024 → 2034 95,200 → 88,400

“Annual openings” counts new jobs plus replacements for workers who leave the occupation, so it can be large even when growth is modest.

Where this work sits on the global GenAI gradient

The ILO's 2025 global study scores generative-AI exposure on the international ISCO-08 occupation system, not US SOC. Bridged through the published (and approximate, many-to-many) IBS O*NET-SOC ↔ ISCO-08 crosswalk, this US occupation corresponds to the international occupation below. Exposure here means how much of the work's tasks today's AI can attempt — task overlap, not automation, adoption, or jobs lost.

60% mean task exposure (2025)
97th percentile of 427 placed occupations
−10 pts shift 2023 → 2025
International occupation (ISCO-08) Task exposure (2025) Most tasks fall in
Personnel Clerks · 4416 61% Gradient 4

Read the whole six-band gradient on the GenAI exposure gradient page. The crosswalk is approximate: a US occupation can map to several international ones, and the ILO scores describe the international occupation, not this exact US role.

Working with AI in this job

How people actually apply AI to this occupation's tasks, from Claude.ai (Free and Pro) conversations in the Anthropic Economic Index, 2026-01-15. This is one AI assistant's consumer sample — not all AI, not the whole workforce. Autonomy and the collaboration mix are model-rated estimates; figures below the sample floor are hidden.

Augmentation vs. automation 50.9% working with AI · 39.7% handed to AI
Most common way people use AI here Directive · AI does it; you give the instruction
Typical AI autonomy 3.0 / 5 · higher = AI acts more independently
Used for work (vs. personal / coursework) 81.8%

What people delegate to AI

The role's most common tasks in AI conversations, each tagged with how people work with the AI on it. “Usage” is the share of observed conversations, not of the job.

Task How Usage
Process and review employment applications to evaluate qualifications or eligibility of applicants. Directive 3.4%
Arrange for advertising or posting of job vacancies and notify eligible workers of position availability. Iteration 3.2%
Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information. Learning 2.1%
Compile and prepare reports and documents pertaining to personnel activities. Iteration 1.1%
Explain company personnel policies, benefits, and procedures to employees or job applicants. Learning 0.8%
Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence. Iteration 0.7%
Inform job applicants of their acceptance or rejection of employment. Iteration 0.7%
Provide assistance in administering employee benefit programs and worker's compensation plans. 0.4%

Where a human is still needed

Tasks where the model most often judged that a person remained necessary — a useful read on the current boundary, not a guarantee.

Provide assistance in administering employee benefit programs and worker's compensation plans. 100.0%
Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information. 99.0%
Inform job applicants of their acceptance or rejection of employment. 98.5%
Compile and prepare reports and documents pertaining to personnel activities. 98.2%
Process and review employment applications to evaluate qualifications or eligibility of applicants. 97.6%
Explain company personnel policies, benefits, and procedures to employees or job applicants. 97.6%

What people most often hand AI here

Example prompts phrased from the tasks people most often delegate to AI in this occupation (Anthropic Economic Index). Each shows the underlying measured task and its share of observed AI use. They are suggested phrasings of real tasks — starting points, not endorsed instructions.

  • Help me process and review employment applications to evaluate qualifications or eligibility of applicants.

    From: Process and review employment applications to evaluate qualifications or eligibility of applicants. · 3.4% of measured AI use · directive

  • Help me arrange for advertising or posting of job vacancies and notify eligible workers of position availability.

    From: Arrange for advertising or posting of job vacancies and notify eligible workers of position availability. · 3.2% of measured AI use · task iteration

  • Help me answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.

    From: Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information. · 2.1% of measured AI use · learning

  • Help me compile and prepare reports and documents pertaining to personnel activities.

    From: Compile and prepare reports and documents pertaining to personnel activities. · 1.1% of measured AI use · task iteration

Tasks

All 19 tasks O*NET lists for this occupation, ordered by importance. Each links to its own page with AI-exposure and observed-use detail.

Work activities

Knowledge, skills & abilities

O*NET importance rating, from 1 (not important) to 5 (extremely important).

Knowledge

Personnel and Human Resources 4.4
Administrative 4.1
Customer and Personal Service 3.7
Administration and Management 3.5
English Language 3.4
Computers and Electronics 2.9
Education and Training 2.6

Essential skills

Reading Comprehension 4.0
Active Listening 4.0
Speaking 3.8
Writing 3.5
Critical Thinking 3.4
Monitoring 3.4
Active Learning 3.0
Learning Strategies 2.5

Abilities

Oral Comprehension 4.0
Oral Expression 4.0
Written Comprehension 3.9
Written Expression 3.8
Speech Clarity 3.8
Near Vision 3.6
Speech Recognition 3.5
Problem Sensitivity 3.4
Deductive Reasoning 3.3
Information Ordering 3.3
Category Flexibility 3.1
Inductive Reasoning 3.0
Fluency of Ideas 2.9
Flexibility of Closure 2.8
Far Vision 2.8
Selective Attention 2.6
Time Sharing 2.6

Transferable skills

Social Perceptiveness 3.4
Time Management 3.1
Coordination 3.0
Service Orientation 3.0
Complex Problem Solving 3.0
Judgment and Decision Making 3.0
Persuasion 2.9
Negotiation 2.6

Skills in demand

Skills employers ask for in job postings for this occupation (Lightcast), with whether each is a common or specialized skill.

Showing the top 40 of 48.

Tools & technology

Example Category
Microsoft Excel Spreadsheet software Hot technology In demand
Microsoft Office software Office suite software Hot technology In demand
Microsoft Outlook Electronic mail software Hot technology In demand
Microsoft PowerPoint Presentation software Hot technology In demand
Microsoft Word Word processing software Hot technology In demand
Google Docs Word processing software Hot technology
Microsoft Access Data base user interface and query software Hot technology
Microsoft SharePoint Document management software Hot technology
Microsoft Visio Process mapping and design software Hot technology
Oracle PeopleSoft Enterprise resource planning ERP software Hot technology
SAP ERP Enterprise resource planning ERP software Hot technology
Applicant tracking software Human resources software In demand
Oracle HRIS Human resources software In demand
ADP Enterprise HR Human resources software
ADP Workforce Now Human resources software
Blackboard Learn Computer based training software
Blackboard Learning System Computer based training software
Corel WordPerfect Office Suite Office suite software
Database software Data base user interface and query software
Document management system software Document management software
Email software Electronic mail software
Employee performance management system Human resources software
Employee self-service software Human resources software
FileMaker Pro Data base user interface and query software
Google Calendar Calendar and scheduling software
Human resource information system (HRIS) Human resources software
Human resource management software HRMS Human resources software
Learning management system LMS Computer based training software
LinkedIn Web page creation and editing software
Microsoft Internet Explorer Internet browser software
Microsoft Publisher Desktop publishing software
Oracle PeopleSoft Enterprise Employee Self-Service Human resources software
Oracle PeopleSoft Enterprise Human Resources Human resources software
Oracle Self-Service Human Resources Human resources software
Oracle Taleo Human resources software
Scanning software Optical character reader OCR or scanning software
Ultimate Software UltiPro Workplace Human resources software
Workscape HR Service Center Human resources software

Work context

How characteristic each condition is of the job, on O*NET's 1–5 context scale (higher = more present in day-to-day work). Each condition links to how it varies across all occupations.

E-Mail 5.0
Telephone Conversations 4.9
Contact With Others 4.9
Importance of Being Exact or Accurate 4.7
Work With or Contribute to a Work Group or Team 4.6
Face-to-Face Discussions with Individuals and Within Teams 4.5
Importance of Repeating Same Tasks 4.4
Spend Time Sitting 4.3
Time Pressure 4.3
Determine Tasks, Priorities and Goals 4.2
Deal With External Customers or the Public in General 4.0
Freedom to Make Decisions 4.0
Coordinate or Lead Others in Accomplishing Work Activities 3.9
Conflict Situations 3.8
Indoors, Environmentally Controlled 3.8
Impact of Decisions on Co-workers or Company Results 3.7
Written Letters and Memos 3.5
Dealing With Unpleasant, Angry, or Discourteous People 3.5
Spend Time Making Repetitive Motions 3.5
Frequency of Decision Making 3.4
Physical Proximity 3.1
Work Outcomes and Results of Other Workers 3.1
Health and Safety of Other Workers 2.9
Level of Competition 2.9
Degree of Automation 2.5
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls 2.4
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable 2.3
Consequence of Error 2.3
Spend Time Walking or Running 2.1
Spend Time Standing 2.1
Dealing with Violent or Physically Aggressive People 1.9
Exposed to Contaminants 1.8
Public Speaking 1.8
Spend Time Bending or Twisting Your Body 1.6
Exposed to Disease or Infections 1.5
Spend Time Kneeling, Crouching, Stooping, or Crawling 1.5
Exposed to Extremely Bright or Inadequate Lighting Conditions 1.4
Indoors, Not Environmentally Controlled 1.4
In an Enclosed Vehicle or Operate Enclosed Equipment 1.3
Exposed to Minor Burns, Cuts, Bites, or Stings 1.3

How to get in

Job zone
Zone 3 — Job Zone Three: Medium Preparation Needed
Education
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Typical entry-level education
Associate's degree · BLS, the typical path — not a requirement
Related experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Preparation level
SVP (6.0 to < 7.0) — total schooling plus on-the-job experience.

What to study: Business, Management, Marketing, and Related Support Services . Fields of study crosswalked to this occupation (NCES CIP–SOC), not a requirement.

Education of current workers

Share of people in this occupation at each level of education.

Bachelor's Degree 33.8%
Associate's Degree (or other 2-year degree) 27.4%
High School Diploma 21.1%
Some College Courses 11.2%
Post-Secondary Certificate 5.7%
Master's Degree 0.8%

Interests & work styles

The interests and personal qualities O*NET associates with people who do this work.

Career interests (Holland / RIASEC)

Conventional 7.0
Enterprising 3.9
Social 3.2

Interest areas

Human Resources 6.7
Office Work 6.3
Management/Administration 3.0
Public Speaking 2.0
Professional Advising 2.0
Accounting 2.0
Social Service 1.9
Personal Service 1.8
Law 1.8

Work styles

Dependability 4.0
Attention to Detail 3.0
Integrity 2.4
Cooperation 2.1

Wages & employment

U.S. · annual wages (BLS OEWS)

$36k10th$42k25th$49kMedian$59k75th$67k90th
Annual wages by percentile — U.S. (BLS OEWS). The light band spans the 10th–90th percentile; the darker band is the middle half (25th–75th); the line is the median.
95k202488k2034 (proj.)-7.1% · Declining
Projected U.S. employment, 2024–2034 (BLS Employment Projections). A labor-market forecast for the occupation, not an AI-impact forecast.
10th percentile $36,090
25th percentile $42,360
Median (50th) $49,440
75th percentile $58,560
90th percentile $67,140
People employed 92,580

Industries that employ this occupation

Where these workers are employed, by number of jobs (national, BLS OEWS). Pay shown is the occupation's national median, not industry-specific.

Industry Workers National median pay
Health Care and Social Assistance · Sector 14,790 $47,140
Administrative and Support and Waste Management and Remediation Services · Sector 10,630 $46,510
Management of Companies and Enterprises · Sector 8,000 $49,100
Educational Services · Sector 7,290 $49,600
Manufacturing · Sector 6,790 $49,830
Professional, Scientific, and Technical Services · Sector 6,710 $50,100
Transportation and Warehousing · Sector 5,510 $53,700
Temporary Help Services · National industry 5,260 $45,650
Finance and Insurance · Sector 3,930 $49,550
Retail Trade · Sector 2,620 $45,480
Wholesale Trade · Sector 2,130 $49,900
Construction · Sector 1,790 $50,700

Where this work is most concentrated

Industries where this occupation is far more common than in the economy as a whole. The location quotient is how many times more concentrated it is here (a value of 5 means five times its economy-wide share).

Industry Concentration Workers
Management of Companies and Enterprises · Sector 4.74× 8,000
Temporary Help Services · National industry 3.31× 5,260
Casino Hotels · National industry 2.27× 460
Direct Health and Medical Insurance Carriers · National industry 1.97× 530
Administrative and Support and Waste Management and Remediation Services · Sector 1.96× 10,630
Residential Intellectual and Developmental Disability Facilities · National industry 1.93× 450
Outpatient Mental Health and Substance Abuse Centers · National industry 1.56× 290
Residential Mental Health and Substance Abuse Facilities · National industry 1.42× 220

Part of the Management & Entrepreneurship career cluster.

Exposure quadrant: AI task-overlap percentile vs Median pay Human Resources Assistants, Except Payroll and Timekeeping sits at the 89th percentile of AI task-overlap and the 33rd percentile of median pay, placed here against 12 adjacent occupations on the same two axes. Lower overlap · higher pay Higher overlap · higher pay Higher overlap · lower pay Lower overlap · lower pay Human Resources Assistants, Except Payroll and Timekeeping Administrative Services Managers Compensation and Benefits Managers Compensation, Benefits, and Job Analysis Specialists First-Line Supervisors of Office and Administrative Support Workers Secretaries and Administrative Assistants, Except Legal, Medical, and Executive Management Analysts Payroll and Timekeeping Clerks AI task-overlap percentile → ↑ Median pay
AI task-overlap percentile (horizontal) vs. median-pay percentile (vertical), across all scored occupations. This occupation is highlighted; related occupations are plotted alongside it. Overlap measures shared tasks with AI, not automation.

Side-by-side comparisons place two occupations’ pay, preparation, skills, and AI exposure on the same page — same data, same scale, no forecast.

What you can do with this

Options the data surfaces for Human Resources Assistants, Except Payroll and Timekeeping — not advice or a forecast. Each is a real cross-link you can follow into the evidence.

Skills that travel

Capabilities this work builds that are used across many other occupations.

Paths in

How people typically prepare for this work.

Zoom out

On the global GenAI exposure gradient this work sits around the 97th percentile of 427 international occupations.

Write a report on thisheadline · factoids · citation

Human Resources Assistants, Except Payroll and Timekeeping show 89th-percentile AI task overlap — and about 9,000 annual U.S. openings

  • Human Resources Assistants, Except Payroll and Timekeeping rank in the 89th percentile (High band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated.Eloundou et al. (GPTs are GPTs) + Felten AIOE
  • The occupation is projected to see about 9,000 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI.BLS Employment Projections 2024–34
  • BLS projects employment to be declining (-7.1%) from 2024 to 2034.BLS Employment Projections 2024–34
  • Median annual pay is $49,440, across about 92,580 U.S. workers.BLS OEWS (May 2024)
  • Of the AI use actually observed for this work, 51% looks like augmentation (drafting, iterating, checking) rather than hands-off automation — from a Claude.ai usage sample, not a census.2026-01-15-v4-plus-2025-03-27-v2
Copy the whole kit
Human Resources Assistants, Except Payroll and Timekeeping show 89th-percentile AI task overlap — and about 9,000 annual U.S. openings

• Human Resources Assistants, Except Payroll and Timekeeping rank in the 89th percentile (High band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated. (Eloundou et al. (GPTs are GPTs) + Felten AIOE)
• The occupation is projected to see about 9,000 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI. (BLS Employment Projections 2024–34)
• BLS projects employment to be declining (-7.1%) from 2024 to 2034. (BLS Employment Projections 2024–34)
• Median annual pay is $49,440, across about 92,580 U.S. workers. (BLS OEWS (May 2024))
• Of the AI use actually observed for this work, 51% looks like augmentation (drafting, iterating, checking) rather than hands-off automation — from a Claude.ai usage sample, not a census. (2026-01-15-v4-plus-2025-03-27-v2)

Source: Singulariki — "Human Resources Assistants, Except Payroll and Timekeeping". https://singulariki.com/roles/role-43-4161-00
Note: AI task overlap measures what today's AI can attempt, not automation, job loss, or a forecast.

AssetsShare imageMethodology & sourcesPress & newsroomThe newsroom

Every line is built only from figures this page already shows and cites. AI task overlap means what today's AI can attempt — not automation, job loss, or a forecast.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

Data compiled June 2, 2026. Figures are estimates, not advice.

Cite this page
Plain

Singulariki. "Human Resources Assistants, Except Payroll and Timekeeping." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026. https://singulariki.com/roles/role-43-4161-00

APA

Singulariki. (2026). Human Resources Assistants, Except Payroll and Timekeeping. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/roles/role-43-4161-00

BibTeX
@misc{singulariki-role-43-4161-00,
  title  = {Human Resources Assistants, Except Payroll and Timekeeping},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026},
  url    = {https://singulariki.com/roles/role-43-4161-00}
}

Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.

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