Point of sale POS software
Technology category · O*NET
Point of sale POS software is a technology category in the O*NET database. Across U.S. occupations, 43 report using software or tools in this category. The named products below are the specific examples O*NET records for those jobs. The occupations that use it sit, on average, at the 54th percentile of AI task-exposure ( moderate) — how much that work overlaps with what AI can do, not a sign the tool is being replaced. See where every tool category sits.
A Hot tag marks technologies O*NET sees frequently in employer job postings; In demand marks tools an occupation specifically requires.
Example software & tools
Ranked by how many occupations list each product. Each number is an occupation count — a job is counted once per product — so the product rows overlap and do not sum to the category total.
Showing the top 40 of 104 products in this category.
Occupations that use Point of sale POS software
- Automotive Body and Related Repairers
- Barbers
- Bartenders
- Bicycle Repairers
- Bill and Account Collectors
- Cashiers
- Cooks, Fast Food
- Cooks, Institution and Cafeteria
- Cooks, Restaurant
- Cooks, Short Order
- Craft Artists
- Customer Service Representatives
- Dining Room and Cafeteria Attendants and Bartender Helpers
- Fast Food and Counter Workers
- Fine Artists, Including Painters, Sculptors, and Illustrators
- First-Line Supervisors of Food Preparation and Serving Workers
- First-Line Supervisors of Retail Sales Workers
- Food Service Managers
- Gambling and Sports Book Writers and Runners
- Hairdressers, Hairstylists, and Cosmetologists
- Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
- Information Security Analysts
- Jewelers and Precious Stone and Metal Workers
- Laundry and Dry-Cleaning Workers
- Lodging Managers
- Market Research Analysts and Marketing Specialists
- Meat, Poultry, and Fish Cutters and Trimmers
- Medical Secretaries and Administrative Assistants
- Motorcycle Mechanics
- Online Merchants
- Outdoor Power Equipment and Other Small Engine Mechanics
- Parking Attendants
- Postal Service Clerks
- Postal Service Mail Sorters, Processors, and Processing Machine Operators
- Recreational Vehicle Service Technicians
- Reservation and Transportation Ticket Agents and Travel Clerks
- Retail Salespersons
- Shoe and Leather Workers and Repairers
- Spa Managers
- Tailors, Dressmakers, and Custom Sewers
Showing 40 of 43 occupations.
How AI is used by roles that use Point of sale POS software
A software category is not itself "being automated" — but we can look at the roles that report using Point of sale POS software and ask how those people actually use AI. This rolls the Anthropic Economic Index per-role signal up across those roles, weighted by how much observed AI activity each one has. 69.8% of the 43 roles that use this category carry observed AI-usage data (30 roles).
Across those roles, 43.8% of AI conversations are people working with AI and 38.4% hand a task to AI , with an average autonomy of 3.54 / 5.
| Collaboration pattern | Share | What it means |
|---|---|---|
| directive | 36.0% | AI does it; you give the instruction |
| task iteration | 27.3% | you and AI go back and forth |
| learning | 14.5% | you ask AI to explain or teach |
| feedback loop | 2.4% | AI does it, then adjusts from your feedback |
| validation | 2.1% | you do it; AI checks your work |
Roles behind this signal
The roles using this category that have the most AEI data. "Works with AI" is the role's share of conversations that augment rather than automate.
| Occupation | Works with AI | Autonomy |
|---|---|---|
| Cashiers | 42.8% | 3.0/5 |
| Retail Salespersons | 31.4% | 4.0/5 |
| Market Research Analysts and Marketing Specialists | 47.2% | 4.0/5 |
| Online Merchants | 42.2% | 4.0/5 |
| Reservation and Transportation Ticket Agents and Travel Clerks | 42.8% | 3.0/5 |
| Fine Artists, Including Painters, Sculptors, and Illustrators | 50.0% | 4.0/5 |
| Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop | 57.5% | 3.0/5 |
| Tailors, Dressmakers, and Custom Sewers | 58.0% | 4.0/5 |
| Cooks, Fast Food | 45.8% | 4.0/5 |
| Customer Service Representatives | 35.5% | 3.0/5 |
| First-Line Supervisors of Retail Sales Workers | 45.1% | 4.0/5 |
| Craft Artists | 42.4% | 4.0/5 |
Source: Anthropic Economic Index (2026-01-15-v4-plus-2025-03-27-v2) over a sample of Claude.ai Free and Pro conversations — not all AI tools and not the whole workforce. Roles list software categories in O*NET; this does not mean AI is used inside Point of sale POS software, only that people in those roles use AI. Some conversations are left unclassified, so shares need not sum to 100.
Industries that concentrate this
Where Point of sale POS software matters most across the economy. Employment reach is the share of an industry's workers in occupations that significantly use Point of sale POS software (O*NET importance ≥ 3 of 5, or report using the tool category). Concentration compares that reach to the national average industry, so a value above 1× means the requirement is more pervasive here than across the economy as a whole.
Nationally, about 18.7% of workers are in occupations that significantly use Point of sale POS software (measured across 65 industries).
Sectors with the most such workers
| Sector | Workers | Employment reach |
|---|---|---|
| Accommodation and Food Services | 10,791,520 | 75.8% |
| Retail Trade | 8,085,470 | 51.9% |
| Health Care and Social Assistance | 1,408,860 | 6.1% |
| Other Services (except Public Administration) | 859,870 | 19.4% |
| Administrative and Support and Waste Management and Remediation Services | 749,500 | 8.3% |
| Finance and Insurance | 741,660 | 11.9% |
| Professional, Scientific, and Technical Services | 723,560 | 6.7% |
| Manufacturing | 587,840 | 4.6% |
| Arts, Entertainment, and Recreation | 552,360 | 20.9% |
| Educational Services | 520,810 | 3.8% |
| Transportation and Warehousing | 449,570 | 6.1% |
| Wholesale Trade | 423,480 | 7.0% |
Industries where it is most concentrated
| Industry | Level | Concentration | Employment reach |
|---|---|---|---|
| Full-Service Restaurants | National industry | 4.47× | 83.5% |
| Accommodation and Food Services | Sector | 4.05× | 75.8% |
| Sporting Goods Retailers | National industry | 3.83× | 71.6% |
| Retail Trade | Sector | 2.78× | 51.9% |
| Jewelry and Silverware Manufacturing | National industry | 2.07× | 38.7% |
| Casino Hotels | National industry | 1.57× | 29.4% |
| Pharmacies and Drug Retailers | National industry | 1.32× | 24.7% |
| Theater Companies and Dinner Theaters | National industry | 1.14× | 21.4% |
| Arts, Entertainment, and Recreation | Sector | 1.12× | 20.9% |
| Direct Health and Medical Insurance Carriers | National industry | 1.1× | 20.5% |
| Other Services (except Public Administration) | Sector | 1.04× | 19.4% |
| Insurance Agencies and Brokerages | National industry | 0.83× | 15.6% |
Reach is a measure of how widespread a requirement is across an industry's workforce, not how intensively any individual uses it. Sector worker counts come from BLS OEWS employment; the significance threshold and tool use come from O*NET. Industries shown by concentration are filtered to a real worker base so a tiny specialty cannot top the list on rounding.
Sources for this page
Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.
- O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
- BLS Occupational Employment and Wage Statistics (OEWS) May 2024 U.S. Bureau of Labor Statistics
- Census NAICS 2022 U.S. Census Bureau
- Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
- “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic
- AI Occupational Exposure (AIOE) Felten, Raj & Seamans academic
Data compiled June 3, 2026. Figures are estimates, not advice.
Cite this page
Singulariki. "Point of sale POS software." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; Census NAICS 2022; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans. Accessed June 7, 2026. https://singulariki.com/tools/point-of-sale-pos-software
Singulariki. (2026). Point of sale POS software. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/tools/point-of-sale-pos-software
@misc{singulariki-point-of-sale-pos-software,
title = {Point of sale POS software},
author = {{Singulariki}},
year = {2026},
note = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; Census NAICS 2022; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans. Accessed June 7, 2026},
url = {https://singulariki.com/tools/point-of-sale-pos-software}
} Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.