First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services

AI & job outlook

What today's research says about this occupation's exposure to AI, how AI is actually being used in it, and where employment is headed. These are positions within published studies — measures of exposure and usage, not predictions that this job will disappear.

Exposure to current AI

Each study uses its own scale, so the raw scores are not comparable across rows — the percentile (this job's rank among all U.S. occupations with data) is the comparable figure, and sizes the bars.

OpenAI's exposure study scores tasks three ways: with a language model alone (α 0.2), with simple added tooling (β 0.4), and including AI-powered software (γ 0.6). Higher means more of the job's tasks could be done at least twice as fast — not that they will be automated away.

How AI is actually used in this job

Among measured AI assistant conversations mapped to this occupation (Anthropic Economic Index, 2026-01-15), these task types came up most. These are shares of observed AI conversations — not shares of the job, of worker time, or of what could be automated.

Job outlook

Independent U.S. Bureau of Labor Statistics employment projection for 2024–2034 — a labor-market forecast, not an AI-impact forecast.

“Annual openings” counts new jobs plus replacements for workers who leave the occupation, so it can be large even when growth is modest.

Tasks

All 19 tasks O*NET lists for this occupation, ordered by importance. Each links to its own page with AI-exposure and observed-use detail.

• Analyze and record personnel or operational data and write related activity reports.
• Apply customer feedback to service improvement efforts.
• Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
• Collaborate with staff members to plan or develop programs of events or schedules of activities.
• Direct or coordinate the activities of entertainment and recreation related workers.
• Furnish customers with information on events or activities.
• Inform workers about interests or special needs of specific groups.
• Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
• Meet with managers or other supervisors to stay informed of changes affecting workers or operations.
• Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
• Participate in continuing education to stay abreast of industry trends and developments.
• Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts.
• Provide staff with assistance in performing difficult or complicated duties.
• Recruit and hire staff members.
• Requisition supplies and equipment necessary for workers to facilitate recreational or entertainment activities, such as safety harnesses, flash lights, or first aid kits.
• Resolve customer complaints regarding worker performance or services rendered.
• Serve as a point of contact between managerial staff and leaders of recreational or entertainment activities.
• Take disciplinary action to address performance problems.
• Train workers in proper operational procedures and functions and explain company policies.

Work activities

• Prepare operational reports or records.
• Resolve customer complaints or problems.
• Assign duties or work schedules to employees.
• Develop plans for programs or services.
• Confer with organizational members to accomplish work activities.
• Supervise service workers.
• Provide attraction or event information to patrons.
• Explain regulations, policies, or procedures.
• Inspect facilities.
• Inspect equipment to ensure proper functioning.
• Maintain knowledge of business operations.
• Evaluate employee performance.
• Maintain professional knowledge or certifications.
• Organize recreational activities or events.
• Manage operations of artistic or entertainment departments or organizations.
• Support the professional development of others.
• Perform human resources activities.
• Order materials, supplies, or equipment.
• Train service staff.

Skills in demand

Skills employers ask for in job postings for this occupation (Lightcast), with whether each is a common or specialized skill.

• Microsoft Word Common Skill
• Microsoft PowerPoint Common Skill
• Microsoft Outlook Common Skill
• Microsoft Excel Common Skill
• Presentation Software Specialized Skill

Tools & technology

How to get in

Job zone

Zone 2 — Job Zone 1-2: Very Little to Some Preparation Needed

Education

Usually requires a high school diploma or GED, though some occupations may not.

Typical entry-level education

High school diploma or equivalent · BLS, the typical path — not a requirement

Related experience

Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.

Preparation level

SVP (Below 6.0) — total schooling plus on-the-job experience.

What to study: Parks, Recreation, Leisure, Fitness, and Kinesiology . Fields of study crosswalked to this occupation (NCES CIP–SOC), not a requirement.

Interests & work styles

The interests and personal qualities O*NET associates with people who do this work.

Career interests (Holland / RIASEC)

Interest areas

Work styles

Wages & employment

U.S. · annual wages (BLS OEWS)

Industries that employ this occupation

Where these workers are employed, by number of jobs (national, BLS OEWS). Pay shown is the occupation's national median, not industry-specific.

Where this work is most concentrated

Industries where this occupation is far more common than in the economy as a whole. The location quotient is how many times more concentrated it is here (a value of 5 means five times its economy-wide share).

Related occupations

Part of the Arts, Entertainment, & Design and Hospitality, Events, & Tourism career clusters.

• First-Line Supervisors of Personal Service Workers · 39-1022.00 Compare →
• First-Line Supervisors of Office and Administrative Support Workers · 43-1011.00 Compare →
• First-Line Supervisors of Mechanics, Installers, and Repairers · 49-1011.00 Compare →
• First-Line Supervisors of Non-Retail Sales Workers · 41-1012.00 Compare →
• First-Line Supervisors of Housekeeping and Janitorial Workers · 37-1011.00 Compare →
• First-Line Supervisors of Passenger Attendants · 53-1044.00 Compare →
• First-Line Supervisors of Food Preparation and Serving Workers · 35-1012.00 Compare →
• First-Line Supervisors of Farming, Fishing, and Forestry Workers · 45-1011.00 Compare →
• First-Line Supervisors of Production and Operating Workers · 51-1011.00 Compare →
• First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand · 53-1042.00 Compare →
• General and Operations Managers · 11-1021.00 Compare →
• First-Line Supervisors of Construction Trades and Extraction Workers · 47-1011.00 Compare →

Side-by-side comparisons place two occupations’ pay, preparation, skills, and AI exposure on the same page — same data, same scale, no forecast.

What you can do with this

Options the data surfaces for First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services — not advice or a forecast. Each is a real cross-link you can follow into the evidence.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

• O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
• BLS Occupational Employment and Wage Statistics (OEWS) May 2024 U.S. Bureau of Labor Statistics
• BLS Employment Projections 2024–2034 U.S. Bureau of Labor Statistics
• Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
• Microsoft “Working with AI” working-with-ai Microsoft Research
• “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic

Data compiled June 2, 2026. Figures are estimates, not advice.

@misc{singulariki-role-39-1014-00,
  title  = {First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/roles/role-39-1014-00}
}