Occupation · SOC 37-1011.00
Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
Also called: Environmental Services Supervisor (EVS) · Executive Housekeeper · Housekeeping Supervisor · Maintenance Supervisor · Building Services Supervisor · Buildings and Grounds Supervisor · Custodian Supervisor · Janitorial Supervisor · Laundry Supervisor · Building Cleaning Supervisor · Building Superintendent · Building Supervisor
Job family: Building and Grounds Cleaning and Maintenance Occupations
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/roles/role-37-1011-00/context.md directly.
A fast read on where AI already shows up in this occupation, where it stays a copilot, where humans remain in the loop, and what the labor market is doing. Built from observed Claude.ai conversations mapped to O*NET tasks and from published research — measures of usage and exposure, not advice or predictions that the job is going away.
Task areas most often handled directively in observed AI conversations — candidates to delegate with light review.
Task areas where people work with AI — iterating, learning, or checking — staying in the loop rather than handing the task off.
Task areas where a human was still judged necessary in a large share of observed conversations — not a safety ruling, an observed-need signal.
The capabilities O*NET rates most important for this occupation — the human ground the work is built on.
See all skills →Independent published positions, read together — not a forecast.
39th-percentile task overlap — yet about 33,000 openings a year (+2.5% projected, BLS), and observed AI use leans 4852% copilot, not hand-off (AEI) . What exposure means →
What today's research says about this occupation's exposure to AI, how AI is actually being used in it, and where employment is headed. These are positions within published studies — measures of exposure and usage, not predictions that this job will disappear.
Each study uses its own scale, so the raw scores are not comparable across rows — the percentile (this job's rank among all U.S. occupations with data) is the comparable figure, and sizes the bars.
| Measure | Rank vs all occupations | Percentile | Score |
|---|---|---|---|
| Overall AI exposure (Felten et al.) Low | 32nd | -0.6 | |
| LLM task exposure, γ (OpenAI / Eloundou) Moderate | 36th | 0.4 | |
| AI assistant applicability (Microsoft) Moderate | 54th | 0.2 |
OpenAI's exposure study scores tasks three ways: with a language model alone (α 0.2), with simple added tooling (β 0.3), and including AI-powered software (γ 0.4). Higher means more of the job's tasks could be done at least twice as fast — not that they will be automated away.
This job mostly cannot be done remotely (Dingel–Neiman) — its hands-on tasks sit outside what software-based AI reaches.
Mixed signals. Today's AI/LLM studies show relatively low exposure for this job, but the older (2013) Frey–Osborne work rated it higher for computerization and robotics. Different eras, different technologies — the AI measures above reflect the current state.
A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.
Frey–Osborne probability 0.9 · 86th percentile among occupations · High
Among measured AI assistant conversations mapped to this occupation (Anthropic Economic Index, 2026-01-15), these task types came up most. These are shares of observed AI conversations — not shares of the job, of worker time, or of what could be automated.
| Recommend changes that could improve service and increase operational efficiency. | 3.0% | |
| Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces. | 2.9% |
Independent U.S. Bureau of Labor Statistics employment projection for 2024–2034 — a labor-market forecast, not an AI-impact forecast.
| Outlook | About average · +2.5% by 2034 |
| Projected annual openings | 33,000 |
| Employment 2024 → 2034 | 269,800 → 276,400 |
“Annual openings” counts new jobs plus replacements for workers who leave the occupation, so it can be large even when growth is modest.
The ILO's 2025 global study scores generative-AI exposure on the international ISCO-08 occupation system, not US SOC. Bridged through the published (and approximate, many-to-many) IBS O*NET-SOC ↔ ISCO-08 crosswalk, this US occupation corresponds to the international 2 occupations below. Exposure here means how much of the work's tasks today's AI can attempt — task overlap, not automation, adoption, or jobs lost.
| International occupation (ISCO-08) | Task exposure (2025) | Most tasks fall in |
|---|---|---|
| Cleaning and Housekeeping Supervisors in Offices, Hotels and Other Establishments · 5151 | 22% | Not exposed |
| Domestic Housekeepers · 5152 | 20% | Not exposed |
Read the whole six-band gradient on the GenAI exposure gradient page. The crosswalk is approximate: a US occupation can map to several international ones, and the ILO scores describe the international occupation, not this exact US role.
How people actually apply AI to this occupation's tasks, from Claude.ai (Free and Pro) conversations in the Anthropic Economic Index, 2026-01-15. This is one AI assistant's consumer sample — not all AI, not the whole workforce. Autonomy and the collaboration mix are model-rated estimates; figures below the sample floor are hidden.
| Augmentation vs. automation | 48.5% working with AI · 44.9% handed to AI |
| Most common way people use AI here | Directive · AI does it; you give the instruction |
| Typical AI autonomy | 4.0 / 5 · higher = AI acts more independently |
| Used for work (vs. personal / coursework) | 33.3% |
The role's most common tasks in AI conversations, each tagged with how people work with the AI on it. “Usage” is the share of observed conversations, not of the job.
| Task | How | Usage |
|---|---|---|
| Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces. | Directive | 4.7% |
| Prepare reports on activity, personnel, and information such as occupancy, hours worked, facility usage, work performed, and departmental expenses. | Iteration | 2.3% |
| Recommend changes that could improve service and increase operational efficiency. | Iteration | 0.7% |
Tasks where the model most often judged that a person remained necessary — a useful read on the current boundary, not a guarantee.
| Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces. | 99.8% | |
| Recommend changes that could improve service and increase operational efficiency. | 97.3% | |
| Prepare reports on activity, personnel, and information such as occupancy, hours worked, facility usage, work performed, and departmental expenses. | 94.4% |
Example prompts phrased from the tasks people most often delegate to AI in this occupation (Anthropic Economic Index). Each shows the underlying measured task and its share of observed AI use. They are suggested phrasings of real tasks — starting points, not endorsed instructions.
Help me select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces. From: Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces. · 4.7% of measured AI use · directive
Help me prepare reports on activity, personnel, and information such as occupancy, hours worked, facility usage, work performed, and departmental expenses. From: Prepare reports on activity, personnel, and information such as occupancy, hours worked, facility usage, work performed, and departmental expenses. · 2.3% of measured AI use · task iteration
Help me recommend changes that could improve service and increase operational efficiency. From: Recommend changes that could improve service and increase operational efficiency. · 0.7% of measured AI use · task iteration
All 26 tasks O*NET lists for this occupation, ordered by importance. Each links to its own page with AI-exposure and observed-use detail.
O*NET importance rating, from 1 (not important) to 5 (extremely important).
| Customer and Personal Service | 4.4 | |
| English Language | 3.9 | |
| Administration and Management | 3.7 | |
| Education and Training | 3.4 | |
| Public Safety and Security | 3.3 | |
| Personnel and Human Resources | 3.2 | |
| Administrative | 3.1 |
| Oral Expression | 3.9 | |
| Oral Comprehension | 3.6 | |
| Problem Sensitivity | 3.3 | |
| Information Ordering | 3.3 | |
| Near Vision | 3.3 | |
| Speech Recognition | 3.3 | |
| Speech Clarity | 3.3 | |
| Deductive Reasoning | 3.1 | |
| Category Flexibility | 3.1 | |
| Written Comprehension | 3.0 | |
| Written Expression | 3.0 | |
| Inductive Reasoning | 3.0 | |
| Manual Dexterity | 3.0 | |
| Far Vision | 3.0 |
| Management of Personnel Resources | 3.4 | |
| Coordination | 3.3 | |
| Time Management | 3.3 | |
| Social Perceptiveness | 3.1 | |
| Instructing | 3.1 | |
| Service Orientation | 3.1 | |
| Complex Problem Solving | 3.1 | |
| Negotiation | 3.0 | |
| Quality Control Analysis | 3.0 | |
| Judgment and Decision Making | 3.0 | |
| Persuasion | 2.9 |
| Speaking | 3.3 | |
| Monitoring | 3.3 | |
| Active Listening | 3.1 | |
| Critical Thinking | 3.1 | |
| Learning Strategies | 3.1 | |
| Reading Comprehension | 3.0 | |
| Writing | 2.9 | |
| Active Learning | 2.9 |
Skills employers ask for in job postings for this occupation (Lightcast), with whether each is a common or specialized skill.
Showing the top 40 of 41.
How characteristic each condition is of the job, on O*NET's 1–5 context scale (higher = more present in day-to-day work). Each condition links to how it varies across all occupations.
What to study: Construction Trades . Fields of study crosswalked to this occupation (NCES CIP–SOC), not a requirement.
Share of people in this occupation at each level of education.
| High School Diploma | 43.3% | |
| Some College Courses | 19.2% | |
| Associate's Degree (or other 2-year degree) | 14.4% | |
| Bachelor's Degree | 12.3% | |
| Post-Secondary Certificate | 7.8% | |
| Less than a High School Diploma | 3.1% |
The interests and personal qualities O*NET associates with people who do this work.
| Management/Administration | 5.8 | |
| Human Resources | 3.6 | |
| Personal Service | 2.7 | |
| Physical/Manual Labor | 2.6 | |
| Office Work | 2.4 | |
| Accounting | 2.2 | |
| Health Care Service | 2.1 | |
| Public Speaking | 1.9 | |
| Teaching/Education | 1.9 |
| Enterprising | 5.7 | |
| Conventional | 5.3 | |
| Realistic | 4.1 | |
| Social | 3.6 |
| Dependability | 2.6 | |
| Leadership Orientation | 2.5 | |
| Attention to Detail | 2.0 |
U.S. · annual wages (BLS OEWS)
| 10th percentile | $34,390 |
| 25th percentile | $38,600 |
| Median (50th) | $47,520 |
| 75th percentile | $60,330 |
| 90th percentile | $74,190 |
| People employed | 174,660 |
Where these workers are employed, by number of jobs (national, BLS OEWS). Pay shown is the occupation's national median, not industry-specific.
| Industry | Workers | National median pay |
|---|---|---|
| Administrative and Support and Waste Management and Remediation Services · Sector | 69,140 | $46,420 |
| Accommodation and Food Services · Sector | 43,320 | $44,960 |
| Educational Services · Sector | 21,830 | $53,880 |
| Health Care and Social Assistance · Sector | 21,290 | $48,970 |
| Exterminating and Pest Control Services · National industry | 5,360 | $60,610 |
| Arts, Entertainment, and Recreation · Sector | 4,120 | $46,820 |
| Casino Hotels · National industry | 3,870 | $51,520 |
| Real Estate and Rental and Leasing · Sector | 2,810 | $52,640 |
| Other Services (except Public Administration) · Sector | 1,900 | $49,960 |
| Manufacturing · Sector | 1,780 | $59,400 |
| Temporary Help Services · National industry | 1,480 | $42,070 |
| Fitness and Recreational Sports Centers · National industry | 930 | $44,190 |
Industries where this occupation is far more common than in the economy as a whole. The location quotient is how many times more concentrated it is here (a value of 5 means five times its economy-wide share).
| Industry | Concentration | Workers |
|---|---|---|
| Exterminating and Pest Control Services · National industry | 31.96× | 5,360 |
| Casino Hotels · National industry | 10.14× | 3,870 |
| Administrative and Support and Waste Management and Remediation Services · Sector | 6.76× | 69,140 |
| Accommodation and Food Services · Sector | 2.69× | 43,320 |
| Educational Services · Sector | 1.41× | 21,830 |
| Arts, Entertainment, and Recreation · Sector | 1.38× | 4,120 |
| Fitness and Recreational Sports Centers · National industry | 1.3× | 930 |
| Real Estate and Rental and Leasing · Sector | 1.05× | 2,810 |
Part of the Hospitality, Events, & Tourism career cluster.
Side-by-side comparisons place two occupations’ pay, preparation, skills, and AI exposure on the same page — same data, same scale, no forecast.
Options the data surfaces for First-Line Supervisors of Housekeeping and Janitorial Workers — not advice or a forecast. Each is a real cross-link you can follow into the evidence.
Capabilities this work builds that are used across many other occupations.
Occupations O*NET rates as related — the nearby moves on the map.
How people typically prepare for this work.
On the global GenAI exposure gradient this work sits around the 36th percentile of 427 international occupations.
First-Line Supervisors of Housekeeping and Janitorial Workers show 39th-percentile AI task overlap — and about 33,000 annual U.S. openings
First-Line Supervisors of Housekeeping and Janitorial Workers show 39th-percentile AI task overlap — and about 33,000 annual U.S. openings • First-Line Supervisors of Housekeeping and Janitorial Workers rank in the 39th percentile (Moderate band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated. (Eloundou et al. (GPTs are GPTs) + Felten AIOE) • The occupation is projected to see about 33,000 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI. (BLS Employment Projections 2024–34) • BLS projects employment to be about average (+2.5%) from 2024 to 2034. (BLS Employment Projections 2024–34) • Median annual pay is $47,520, across about 174,660 U.S. workers. (BLS OEWS (May 2024)) • Of the AI use actually observed for this work, 49% looks like augmentation (drafting, iterating, checking) rather than hands-off automation — from a Claude.ai usage sample, not a census. (2026-01-15-v4-plus-2025-03-27-v2) Source: Singulariki — "First-Line Supervisors of Housekeeping and Janitorial Workers". https://singulariki.com/roles/role-37-1011-00 Note: AI task overlap measures what today's AI can attempt, not automation, job loss, or a forecast.
AssetsShare imageMethodology & sourcesPress & newsroomThe newsroom
Every line is built only from figures this page already shows and cites. AI task overlap means what today's AI can attempt — not automation, job loss, or a forecast.
Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.
Data compiled June 2, 2026. Figures are estimates, not advice.
Singulariki. "First-Line Supervisors of Housekeeping and Janitorial Workers." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026. https://singulariki.com/roles/role-37-1011-00
Singulariki. (2026). First-Line Supervisors of Housekeeping and Janitorial Workers. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/roles/role-37-1011-00
@misc{singulariki-role-37-1011-00,
title = {First-Line Supervisors of Housekeeping and Janitorial Workers},
author = {{Singulariki}},
year = {2026},
note = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026},
url = {https://singulariki.com/roles/role-37-1011-00}
} Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.