Skip to content
Singulariki

Communications server software

Technology category · O*NET

Communications server software is a technology category in the O*NET database. Across U.S. occupations, 41 report using software or tools in this category. The named products below are the specific examples O*NET records for those jobs. The occupations that use it sit, on average, at the 75th percentile of AI task-exposure ( high) — how much that work overlaps with what AI can do, not a sign the tool is being replaced. See where every tool category sits.

A Hot tag marks technologies O*NET sees frequently in employer job postings; In demand marks tools an occupation specifically requires.

Example software & tools

Ranked by how many occupations list each product. Each number is an occupation count — a job is counted once per product — so the product rows overlap and do not sum to the category total.

Software / tool Occupations Tags
IBM Domino 39
Emergency notification system software 2
Email management software 1
MIR3 Intelligent Notification 1
ShoreTel 1

Occupations that use Communications server software

Showing 40 of 41 occupations.

Exposure quadrant: AI task-overlap percentile vs Median pay AI task-overlap (horizontal) versus median pay (vertical), each as a percentile across all scored occupations, for 40 occupations in occupations that use Communications server software. Overlap measures shared tasks with AI, not automation. Lower overlap · higher pay Higher overlap · higher pay Higher overlap · lower pay Lower overlap · lower pay Driver/Sales Workers Light Truck Drivers Telecommunications Equipment Installers and Repairers, Except Line Installers Food Service Managers Security Managers First-Line Supervisors of Mechanics, Installers, and Repairers Computer and Information Research Scientists Medical and Health Services Managers Legislators Online Merchants Computer Network Support Specialists Computer User Support Specialists Network and Computer Systems Administrators Software Quality Assurance Analysts and Testers AI task-overlap percentile → ↑ Median pay
Occupations that use Communications server software, by AI task-overlap and median pay

How AI is used by roles that use Communications server software

A software category is not itself "being automated" — but we can look at the roles that report using Communications server software and ask how those people actually use AI. This rolls the Anthropic Economic Index per-role signal up across those roles, weighted by how much observed AI activity each one has. 48.8% of the 41 roles that use this category carry observed AI-usage data (20 roles).

Across those roles, 55.1% of AI conversations are people working with AI and 36.2% hand a task to AI , with an average autonomy of 3.76 / 5.

Collaboration pattern Share What it means
task iteration 36.5% you and AI go back and forth
directive 32.1% AI does it; you give the instruction
learning 13.8% you ask AI to explain or teach
validation 4.9% you do it; AI checks your work
feedback loop 4.0% AI does it, then adjusts from your feedback

Roles behind this signal

The roles using this category that have the most AEI data. "Works with AI" is the role's share of conversations that augment rather than automate.

Occupation Works with AI Autonomy
Operations Research Analysts 55.2% 4.0/5
Personal Financial Advisors 63.4% 3.8/5
First-Line Supervisors of Office and Administrative Support Workers 62.6% 3.0/5
Online Merchants 42.2% 4.0/5
Education Administrators, Elementary and Secondary School 56.5% 4.0/5
Human Resources Specialists 43.8% 3.8/5
Sales Engineers 54.1% 4.0/5
Computer and Information Systems Managers 67.7% 4.0/5
Management Analysts 62.4% 4.0/5
Marketing Managers 63.3% 4.0/5
Customer Service Representatives 35.5% 3.0/5
Business Continuity Planners 67.3% 3.5/5

Source: Anthropic Economic Index (2026-01-15-v4-plus-2025-03-27-v2) over a sample of Claude.ai Free and Pro conversations — not all AI tools and not the whole workforce. Roles list software categories in O*NET; this does not mean AI is used inside Communications server software, only that people in those roles use AI. Some conversations are left unclassified, so shares need not sum to 100.

Industries that concentrate this

Where Communications server software matters most across the economy. Employment reach is the share of an industry's workers in occupations that significantly use Communications server software (O*NET importance ≥ 3 of 5, or report using the tool category). Concentration compares that reach to the national average industry, so a value above 1× means the requirement is more pervasive here than across the economy as a whole.

Nationally, about 14.3% of workers are in occupations that significantly use Communications server software (measured across 67 industries).

Sectors with the most such workers

Sector Workers Employment reach
Professional, Scientific, and Technical Services 3,620,420 33.6%
Finance and Insurance 2,011,470 32.3%
Accommodation and Food Services 1,760,920 12.4%
Health Care and Social Assistance 1,516,850 6.6%
Retail Trade 1,501,070 9.6%
Administrative and Support and Waste Management and Remediation Services 1,435,590 15.9%
Information 1,324,310 45.5%
Wholesale Trade 1,196,200 19.8%
Manufacturing 1,148,430 9.0%
Educational Services 1,043,260 7.6%
Management of Companies and Enterprises 1,036,450 36.9%
Transportation and Warehousing 1,003,370 13.6%

Industries where it is most concentrated

Industry Level Concentration Employment reach
Information Sector 3.18× 45.5%
Direct Health and Medical Insurance Carriers National industry 3.17× 45.4%
Management of Companies and Enterprises Sector 2.58× 36.9%
Professional, Scientific, and Technical Services Sector 2.35× 33.6%
Finance and Insurance Sector 2.26× 32.3%
Insurance Agencies and Brokerages National industry 1.85× 26.5%
Research and Development in the Social Sciences and Humanities National industry 1.8× 25.7%
Utilities Sector 1.49× 21.3%
Wholesale Trade Sector 1.38× 19.8%
Engineering Services National industry 1.2× 17.2%
Labor Unions and Similar Labor Organizations National industry 1.19× 17.0%
Administrative and Support and Waste Management and Remediation Services Sector 1.11× 15.9%

Reach is a measure of how widespread a requirement is across an industry's workforce, not how intensively any individual uses it. Sector worker counts come from BLS OEWS employment; the significance threshold and tool use come from O*NET. Industries shown by concentration are filtered to a real worker base so a tiny specialty cannot top the list on rounding.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

Data compiled June 3, 2026. Figures are estimates, not advice.

Cite this page
Plain

Singulariki. "Communications server software." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; Census NAICS 2022; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans. Accessed June 7, 2026. https://singulariki.com/tools/communications-server-software

APA

Singulariki. (2026). Communications server software. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/tools/communications-server-software

BibTeX
@misc{singulariki-communications-server-software,
  title  = {Communications server software},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; Census NAICS 2022; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans. Accessed June 7, 2026},
  url    = {https://singulariki.com/tools/communications-server-software}
}

Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.