Occupation · SOC 11-9111.00
Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
Also called: Clinical Director · Health Information Management Director (HIM Director) · Health Information Manager (HIM Manager) · Nursing Director · Cancer Center Director · Healthcare System Director · Medical Records Director · Medical Records Manager · Mental Health Program Manager · Nurse Manager · Assisted Living Administrator · Assisted Living Manager
Job family: Management Occupations
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A fast read on where AI already shows up in this occupation, where it stays a copilot, where humans remain in the loop, and what the labor market is doing. Built from observed Claude.ai conversations mapped to O*NET tasks and from published research — measures of usage and exposure, not advice or predictions that the job is going away.
Task areas most often handled directively in observed AI conversations — candidates to delegate with light review.
Task areas where people work with AI — iterating, learning, or checking — staying in the loop rather than handing the task off.
Task areas where a human was still judged necessary in a large share of observed conversations — not a safety ruling, an observed-need signal.
The capabilities O*NET rates most important for this occupation — the human ground the work is built on.
See all skills →Independent published positions, read together — not a forecast.
70th-percentile task overlap — yet about 62,100 openings a year (+23.2% projected, BLS), and observed AI use leans 4951% copilot, not hand-off (AEI) . What exposure means →
What today's research says about this occupation's exposure to AI, how AI is actually being used in it, and where employment is headed. These are positions within published studies — measures of exposure and usage, not predictions that this job will disappear.
Each study uses its own scale, so the raw scores are not comparable across rows — the percentile (this job's rank among all U.S. occupations with data) is the comparable figure, and sizes the bars.
| Measure | Rank vs all occupations | Percentile | Score |
|---|---|---|---|
| Overall AI exposure (Felten et al.) High | 84th | 1.3 | |
| LLM task exposure, γ (OpenAI / Eloundou) High | 72nd | 0.9 | |
| AI assistant applicability (Microsoft) Moderate | 55th | 0.2 |
OpenAI's exposure study scores tasks three ways: with a language model alone (α 0.0), with simple added tooling (β 0.4), and including AI-powered software (γ 0.9). Higher means more of the job's tasks could be done at least twice as fast — not that they will be automated away.
Most of this job's tasks can be done remotely (Dingel–Neiman), which tends to track with higher digital and AI exposure.
A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.
Frey–Osborne probability 0.0 · 5th percentile among occupations · Low
Among measured AI assistant conversations mapped to this occupation (Anthropic Economic Index, 2026-01-15), these task types came up most. These are shares of observed AI conversations — not shares of the job, of worker time, or of what could be automated.
| Develop instructional materials and conduct in-service and community-based educational programs. | 2.2% | |
| Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options. | 0.5% | |
| Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives. | 0.3% | |
| Develop and implement organizational policies and procedures for the facility or medical unit. | 0.2% |
Independent U.S. Bureau of Labor Statistics employment projection for 2024–2034 — a labor-market forecast, not an AI-impact forecast.
| Outlook | Growing fast · +23.2% by 2034 |
| Projected annual openings | 62,100 |
| Employment 2024 → 2034 | 616,200 → 759,100 |
“Annual openings” counts new jobs plus replacements for workers who leave the occupation, so it can be large even when growth is modest.
The ILO's 2025 global study scores generative-AI exposure on the international ISCO-08 occupation system, not US SOC. Bridged through the published (and approximate, many-to-many) IBS O*NET-SOC ↔ ISCO-08 crosswalk, this US occupation corresponds to the international 2 occupations below. Exposure here means how much of the work's tasks today's AI can attempt — task overlap, not automation, adoption, or jobs lost.
| International occupation (ISCO-08) | Task exposure (2025) | Most tasks fall in |
|---|---|---|
| Health Service Managers · 1342 | 36% | Minimal |
| Aged Care Service Managers · 1343 | 34% | Minimal |
Read the whole six-band gradient on the GenAI exposure gradient page. The crosswalk is approximate: a US occupation can map to several international ones, and the ILO scores describe the international occupation, not this exact US role.
How people actually apply AI to this occupation's tasks, from Claude.ai (Free and Pro) conversations in the Anthropic Economic Index, 2026-01-15. This is one AI assistant's consumer sample — not all AI, not the whole workforce. Autonomy and the collaboration mix are model-rated estimates; figures below the sample floor are hidden.
| Augmentation vs. automation | 49.5% working with AI · 46.0% handed to AI |
| Most common way people use AI here | Iteration · you and AI go back and forth |
| Typical AI autonomy | 4.0 / 5 · higher = AI acts more independently |
| Used for work (vs. personal / coursework) | 72.2% |
The role's most common tasks in AI conversations, each tagged with how people work with the AI on it. “Usage” is the share of observed conversations, not of the job.
| Task | How | Usage |
|---|---|---|
| Develop instructional materials and conduct in-service and community-based educational programs. | Iteration | 3.7% |
| Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports. | Directive | 1.1% |
| Develop and implement organizational policies and procedures for the facility or medical unit. | Directive | 0.4% |
Tasks where the model most often judged that a person remained necessary — a useful read on the current boundary, not a guarantee.
| Develop instructional materials and conduct in-service and community-based educational programs. | 91.4% | |
| Develop and implement organizational policies and procedures for the facility or medical unit. | 86.8% | |
| Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports. | 72.4% |
Example prompts phrased from the tasks people most often delegate to AI in this occupation (Anthropic Economic Index). Each shows the underlying measured task and its share of observed AI use. They are suggested phrasings of real tasks — starting points, not endorsed instructions.
Help me develop instructional materials and conduct in-service and community-based educational programs. From: Develop instructional materials and conduct in-service and community-based educational programs. · 3.7% of measured AI use · task iteration
Help me develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports. From: Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports. · 1.1% of measured AI use · directive
Help me develop and implement organizational policies and procedures for the facility or medical unit. From: Develop and implement organizational policies and procedures for the facility or medical unit. · 0.4% of measured AI use · directive
All 18 tasks O*NET lists for this occupation, ordered by importance. Each links to its own page with AI-exposure and observed-use detail.
O*NET importance rating, from 1 (not important) to 5 (extremely important).
| Oral Comprehension | 4.3 | |
| Written Comprehension | 4.1 | |
| Oral Expression | 4.0 | |
| Written Expression | 4.0 | |
| Problem Sensitivity | 4.0 | |
| Deductive Reasoning | 4.0 | |
| Inductive Reasoning | 4.0 | |
| Speech Clarity | 4.0 | |
| Speech Recognition | 3.9 | |
| Near Vision | 3.8 | |
| Information Ordering | 3.6 | |
| Category Flexibility | 3.5 |
| Speaking | 4.1 | |
| Critical Thinking | 4.1 | |
| Reading Comprehension | 4.0 | |
| Active Listening | 4.0 | |
| Writing | 4.0 | |
| Monitoring | 4.0 | |
| Active Learning | 3.9 |
| Social Perceptiveness | 4.0 | |
| Complex Problem Solving | 4.0 | |
| Judgment and Decision Making | 4.0 | |
| Time Management | 4.0 | |
| Management of Personnel Resources | 4.0 | |
| Coordination | 3.9 | |
| Persuasion | 3.9 | |
| Negotiation | 3.9 | |
| Instructing | 3.9 | |
| Service Orientation | 3.8 | |
| Systems Evaluation | 3.8 | |
| Operations Analysis | 3.6 | |
| Systems Analysis | 3.6 |
Skills employers ask for in job postings for this occupation (Lightcast), with whether each is a common or specialized skill.
Showing the top 40 of 68.
Showing the top 40 of 126.
How characteristic each condition is of the job, on O*NET's 1–5 context scale (higher = more present in day-to-day work). Each condition links to how it varies across all occupations.
What to study: Agriculture, Agriculture Operations, and Related Sciences , Biological and Biomedical Sciences , Business, Management, Marketing, and Related Support Services , Health Professions and Related Programs , Public Administration and Social Service Professions . Fields of study crosswalked to this occupation (NCES CIP–SOC), not a requirement.
Share of people in this occupation at each level of education.
| Bachelor's Degree | 46.4% | |
| Master's Degree | 21.4% | |
| Associate's Degree (or other 2-year degree) | 10.7% | |
| Post-Secondary Certificate | 7.1% | |
| High School Diploma | 3.6% | |
| Some College Courses | 3.6% | |
| First Professional Degree | 3.6% |
The interests and personal qualities O*NET associates with people who do this work.
| Intellectual Curiosity | 10.0 | |
| Cooperation | 9.0 | |
| Achievement Orientation | 8.0 | |
| Social Orientation | 7.0 | |
| Self-Control | 6.0 | |
| Stress Tolerance | 5.0 | |
| Adaptability | 4.0 |
| Management/Administration | 6.8 | |
| Accounting | 5.0 | |
| Health Care Service | 5.0 | |
| Business Initiatives | 5.0 | |
| Human Resources | 4.6 | |
| Public Speaking | 4.0 |
| Enterprising | 6.0 | |
| Conventional | 5.2 | |
| Social | 4.4 |
U.S. · annual wages (BLS OEWS)
| 10th percentile | $69,680 |
| 25th percentile | $88,560 |
| Median (50th) | $117,960 |
| 75th percentile | $162,420 |
| 90th percentile | $219,080 |
| People employed | 565,840 |
Where these workers are employed, by number of jobs (national, BLS OEWS). Pay shown is the occupation's national median, not industry-specific.
| Industry | Workers | National median pay |
|---|---|---|
| Health Care and Social Assistance · Sector | 445,150 | $108,040 |
| Management of Companies and Enterprises · Sector | 17,930 | $152,000 |
| Professional, Scientific, and Technical Services · Sector | 17,060 | $162,860 |
| Offices of Physical, Occupational and Speech Therapists, and Audiologists · National industry | 15,880 | $97,670 |
| Finance and Insurance · Sector | 11,160 | $164,350 |
| Outpatient Mental Health and Substance Abuse Centers · National industry | 10,440 | $94,450 |
| Educational Services · Sector | 10,030 | $114,410 |
| Administrative and Support and Waste Management and Remediation Services · Sector | 9,740 | $124,240 |
| Direct Health and Medical Insurance Carriers · National industry | 8,020 | $167,130 |
| Offices of Mental Health Practitioners (except Physicians) · National industry | 6,500 | $97,410 |
| Services for the Elderly and Persons with Disabilities · National industry | 5,920 | $90,380 |
| Residential Mental Health and Substance Abuse Facilities · National industry | 5,570 | $93,490 |
Industries where this occupation is far more common than in the economy as a whole. The location quotient is how many times more concentrated it is here (a value of 5 means five times its economy-wide share).
| Industry | Concentration | Workers |
|---|---|---|
| Outpatient Mental Health and Substance Abuse Centers · National industry | 9.19× | 10,440 |
| Offices of Physical, Occupational and Speech Therapists, and Audiologists · National industry | 9.08× | 15,880 |
| Offices of Mental Health Practitioners (except Physicians) · National industry | 7.32× | 6,500 |
| Residential Mental Health and Substance Abuse Facilities · National industry | 5.87× | 5,570 |
| Health Care and Social Assistance · Sector | 5.25× | 445,150 |
| Direct Health and Medical Insurance Carriers · National industry | 4.87× | 8,020 |
| Ambulance Services · National industry | 3.4× | 2,050 |
| Offices of Optometrists · National industry | 2.84× | 1,590 |
Part of the Healthcare & Human Services career cluster.
Side-by-side comparisons place two occupations’ pay, preparation, skills, and AI exposure on the same page — same data, same scale, no forecast.
Options the data surfaces for Medical and Health Services Managers — not advice or a forecast. Each is a real cross-link you can follow into the evidence.
Capabilities this work builds that are used across many other occupations.
Occupations O*NET rates as related — the nearby moves on the map.
How people typically prepare for this work.
On the global GenAI exposure gradient this work sits around the 65th percentile of 427 international occupations.
Medical and Health Services Managers show 70th-percentile AI task overlap — and about 62,100 annual U.S. openings
Medical and Health Services Managers show 70th-percentile AI task overlap — and about 62,100 annual U.S. openings • Medical and Health Services Managers rank in the 70th percentile (High band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated. (Eloundou et al. (GPTs are GPTs) + Felten AIOE) • The occupation is projected to see about 62,100 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI. (BLS Employment Projections 2024–34) • BLS projects employment to be growing fast (+23.2%) from 2024 to 2034. (BLS Employment Projections 2024–34) • Median annual pay is $117,960, across about 565,840 U.S. workers. (BLS OEWS (May 2024)) • Of the AI use actually observed for this work, 50% looks like augmentation (drafting, iterating, checking) rather than hands-off automation — from a Claude.ai usage sample, not a census. (2026-01-15-v4-plus-2025-03-27-v2) Source: Singulariki — "Medical and Health Services Managers". https://singulariki.com/roles/role-11-9111-00 Note: AI task overlap measures what today's AI can attempt, not automation, job loss, or a forecast.
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Every line is built only from figures this page already shows and cites. AI task overlap means what today's AI can attempt — not automation, job loss, or a forecast.
Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.
Data compiled June 2, 2026. Figures are estimates, not advice.
Singulariki. "Medical and Health Services Managers." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026. https://singulariki.com/roles/role-11-9111-00
Singulariki. (2026). Medical and Health Services Managers. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/roles/role-11-9111-00
@misc{singulariki-role-11-9111-00,
title = {Medical and Health Services Managers},
author = {{Singulariki}},
year = {2026},
note = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026},
url = {https://singulariki.com/roles/role-11-9111-00}
} Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.