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Expert system software

Technology category · O*NET

Expert system software is a technology category in the O*NET database. Across U.S. occupations, 54 report using software or tools in this category. The named products below are the specific examples O*NET records for those jobs. The occupations that use it sit, on average, at the 90th percentile of AI task-exposure ( high) — how much that work overlaps with what AI can do, not a sign the tool is being replaced. See where every tool category sits.

A Hot tag marks technologies O*NET sees frequently in employer job postings; In demand marks tools an occupation specifically requires.

Example software & tools

Ranked by how many occupations list each product. Each number is an occupation count — a job is counted once per product — so the product rows overlap and do not sum to the category total.

Software / tool Occupations Tags
Ansible software 29 Hot In demand
NeuroSolutions for MatLab 3
Apache Mahout 2
Electronic train management systems ETMS 2
Information Resource Products Clinical Coding Expert 2
Ivorix Neurostrategy Finance 2
Matheny Pattern Forecaster Plus 2
Positive train control PTC systems 2
Acarda CallAssist 1
Aderant legal software 1
Advanced technologies and oceanic procedures ATOP 1
Automated radar terminal systems ARTS 1
Autopilot software 1
Axonwave Fraud and Abuse Management System 1
CCC GuidePost Decision Support 1
CMA Stuffers 1
CSC Fault Evaluator 1
Center TRACON automation systems CTAS 1
Computer aided dispatching auto routing software 1
Computer assisted telephone interviewing CATI software 1
Decision Support Technologies Propworks 1
Decision support software 1
Digivey software (expert system feature) 1
Document creation software 1
EFI Hagen OA 1
Fair Isaac SmartAdvisor 1
First Notice Systems ClaimCapture 1
Fluke Networks Fluke TechEXPERT 1
Hummingbird Legal Bill Review 1
IBM Fraud and Abuse Management System 1
ISO ClaimSearch 1
ISO NetMap for Claims 1
Legal software 1
LexisNexis RiskWise 1
Lucero System Office Management 1
MASterMind 1
Newsletter production software 1
Oracle Beehive 1
Power Real Estate Letters 1
ProForce Highlight Flyer Master 1

Showing the top 40 of 48 products in this category.

Occupations that use Expert system software

Showing 40 of 54 occupations.

Exposure quadrant: AI task-overlap percentile vs Median pay AI task-overlap (horizontal) versus median pay (vertical), each as a percentile across all scored occupations, for 39 occupations in occupations that use Expert system software. Overlap measures shared tasks with AI, not automation. Lower overlap · higher pay Higher overlap · higher pay Higher overlap · lower pay Lower overlap · lower pay Motorboat Operators First-Line Supervisors of Farming, Fishing, and Forestry Workers Locomotive Engineers Career/Technical Education Teachers, Middle School Airfield Operations Specialists Air Traffic Controllers Billing and Posting Clerks Information Security Analysts Network and Computer Systems Administrators Bioengineers and Biomedical Engineers Dispatchers, Except Police, Fire, and Ambulance Cost Estimators Health Information Technologists and Medical Registrars AI task-overlap percentile → ↑ Median pay
Occupations that use Expert system software, by AI task-overlap and median pay

How AI is used by roles that use Expert system software

A software category is not itself "being automated" — but we can look at the roles that report using Expert system software and ask how those people actually use AI. This rolls the Anthropic Economic Index per-role signal up across those roles, weighted by how much observed AI activity each one has. 42.6% of the 54 roles that use this category carry observed AI-usage data (23 roles).

Across those roles, 51.1% of AI conversations are people working with AI and 40.2% hand a task to AI , with an average autonomy of 3.54 / 5.

Collaboration pattern Share What it means
directive 37.9% AI does it; you give the instruction
task iteration 29.1% you and AI go back and forth
learning 18.2% you ask AI to explain or teach
validation 3.9% you do it; AI checks your work
feedback loop 2.2% AI does it, then adjusts from your feedback

Roles behind this signal

The roles using this category that have the most AEI data. "Works with AI" is the role's share of conversations that augment rather than automate.

Occupation Works with AI Autonomy
Career/Technical Education Teachers, Middle School 47.5% 4.0/5
Real Estate Sales Agents 62.2% 3.0/5
Market Research Analysts and Marketing Specialists 47.2% 4.0/5
Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products 54.8% 3.0/5
Financial Analysts 46.8% 3.0/5
Survey Researchers 42.5% 3.0/5
Sales Engineers 54.1% 4.0/5
Management Analysts 62.4% 4.0/5
Marketing Managers 63.3% 4.0/5
Architectural and Engineering Managers 66.3% 4.0/5
Remote Sensing Technicians 41.4% 3.5/5
Physicists 30.5% 3.0/5

Source: Anthropic Economic Index (2026-01-15-v4-plus-2025-03-27-v2) over a sample of Claude.ai Free and Pro conversations — not all AI tools and not the whole workforce. Roles list software categories in O*NET; this does not mean AI is used inside Expert system software, only that people in those roles use AI. Some conversations are left unclassified, so shares need not sum to 100.

Industries that concentrate this

Where Expert system software matters most across the economy. Employment reach is the share of an industry's workers in occupations that significantly use Expert system software (O*NET importance ≥ 3 of 5, or report using the tool category). Concentration compares that reach to the national average industry, so a value above 1× means the requirement is more pervasive here than across the economy as a whole.

Nationally, about 7.4% of workers are in occupations that significantly use Expert system software (measured across 65 industries).

Sectors with the most such workers

Sector Workers Employment reach
Professional, Scientific, and Technical Services 2,884,820 26.8%
Wholesale Trade 1,217,560 20.2%
Finance and Insurance 1,101,180 17.7%
Manufacturing 1,028,790 8.1%
Information 978,790 33.7%
Management of Companies and Enterprises 674,240 24.0%
Health Care and Social Assistance 576,780 2.5%
Administrative and Support and Waste Management and Remediation Services 469,620 5.2%
Educational Services 349,380 2.6%
Transportation and Warehousing 297,240 4.0%
Construction 259,790 3.2%
Real Estate and Rental and Leasing 232,600 9.8%

Industries where it is most concentrated

Industry Level Concentration Employment reach
Information Sector 4.55× 33.7%
Professional, Scientific, and Technical Services Sector 3.62× 26.8%
Direct Health and Medical Insurance Carriers National industry 3.3× 24.4%
Management of Companies and Enterprises Sector 3.24× 24.0%
Wholesale Trade Sector 2.73× 20.2%
Finance and Insurance Sector 2.39× 17.7%
Engineering Services National industry 2.32× 17.2%
Farm and Garden Machinery and Equipment Merchant Wholesalers National industry 14.8%
Research and Development in the Social Sciences and Humanities National industry 1.73× 12.8%
Insurance Agencies and Brokerages National industry 1.54× 11.4%
Testing Laboratories and Services National industry 1.45× 10.7%
Real Estate and Rental and Leasing Sector 1.32× 9.8%

Reach is a measure of how widespread a requirement is across an industry's workforce, not how intensively any individual uses it. Sector worker counts come from BLS OEWS employment; the significance threshold and tool use come from O*NET. Industries shown by concentration are filtered to a real worker base so a tiny specialty cannot top the list on rounding.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

Data compiled June 3, 2026. Figures are estimates, not advice.

Cite this page
Plain

Singulariki. "Expert system software." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; Census NAICS 2022; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans. Accessed June 7, 2026. https://singulariki.com/tools/expert-system-software

APA

Singulariki. (2026). Expert system software. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/tools/expert-system-software

BibTeX
@misc{singulariki-expert-system-software,
  title  = {Expert system software},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; Census NAICS 2022; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans. Accessed June 7, 2026},
  url    = {https://singulariki.com/tools/expert-system-software}
}

Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.