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Administrative

Knowledge · O*NET work requirement

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

In the O*NET occupational database, Administrative is an area of knowledge that work requires. O*NET rates how important it is (1–5) and what level of it a job needs (0–7) for every U.S. occupation. It is rated as important (3 or higher) in 298 of 894 occupations.

Breadth here means how widely O*NET rates this area of knowledge as important across occupations — not that it is rare, high-paying, or currently in employer demand.

Occupations that rely most on Administrative

Ranked by O*NET importance to the occupation (1–5). Bars are sized against the 1–5 scale; the level column is what depth of the area of knowledge the job needs (0–7).

Occupation Importance Score Level
Word Processors and Typists 4.8 5.4
Court Reporters and Simultaneous Captioners 4.6 6.0
Freight Forwarders 4.6 5.7
Data Entry Keyers 4.6 5.0
Executive Secretaries and Executive Administrative Assistants 4.5 6.0
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 4.5 5.8
File Clerks 4.5 5.4
Payroll and Timekeeping Clerks 4.5 6.0
Legal Secretaries and Administrative Assistants 4.5 6.4
Correspondence Clerks 4.4 5.5
Billing and Posting Clerks 4.4 5.8
Spa Managers 4.4 5.0
Court, Municipal, and License Clerks 4.3 5.7
Medical Transcriptionists 4.3 5.3
Office Clerks, General 4.2 5.1
Paralegals and Legal Assistants 4.2 5.4
Fundraising Managers 4.2 5.3
First-Line Supervisors of Security Workers 4.1 5.7
Lodging Managers 4.1 5.0
New Accounts Clerks 4.1 4.6
Human Resources Assistants, Except Payroll and Timekeeping 4.1 5.8
Medical Assistants 4.1 4.6
Health Education Specialists 4.1 5.5
Customs Brokers 4.0 5.0
Funeral Home Managers 4.0 5.3
School Psychologists 4.0 4.6
Hearing Aid Specialists 4.0 4.6
Human Resources Specialists 3.9 5.3
Medical Secretaries and Administrative Assistants 3.9 4.5
Administrative Services Managers 3.9 5.2
Bookkeeping, Accounting, and Auditing Clerks 3.9 4.8
Insurance Claims and Policy Processing Clerks 3.9 5.0
Parts Salespersons 3.9 4.5
Receptionists and Information Clerks 3.9 4.5
Tax Examiners and Collectors, and Revenue Agents 3.9 5.1
Medical and Clinical Laboratory Technologists 3.9 4.4
Public Safety Telecommunicators 3.9 4.8
Rehabilitation Counselors 3.9 4.3
Librarians and Media Collections Specialists 3.8 4.8
Claims Adjusters, Examiners, and Investigators 3.8 5.1

Showing the top 40 of 298 occupations where this is important.

How AI is used by roles that need Administrative

This area of knowledge is not itself "being automated" — but we can look at the roles for which O*NET rates it important and ask how those people actually use AI. This rolls the Anthropic Economic Index per-role signal up across those roles (importance-weighted). 70.8% of the 298 roles where this is important carry observed AI-usage data (211 roles).

Across those roles, 45.9% of AI conversations are people working with AI and 33.2% hand a task to AI , with an average autonomy of 3.49 / 5.

Collaboration pattern Share What it means
directive 31.3% AI does it; you give the instruction
task iteration 25.4% you and AI go back and forth
learning 17.5% you ask AI to explain or teach
validation 2.9% you do it; AI checks your work
feedback loop 1.9% AI does it, then adjusts from your feedback

Roles behind this signal

The roles where this area of knowledge is most important and that also have the most AEI data. "Works with AI" is the role's share of conversations that augment rather than automate.

Occupation Importance Works with AI Autonomy
English Language and Literature Teachers, Postsecondary 3.0 63.2% 4.0/5
Biological Science Teachers, Postsecondary 3.2 63.2% 4.0/5
Office Clerks, General 4.2 36.5% 3.0/5
Editors 3.3 68.2% 4.0/5
Technical Writers 3.8 54.2% 4.0/5
Poets, Lyricists and Creative Writers 3.3 46.2% 4.0/5
Foreign Language and Literature Teachers, Postsecondary 3.0 65.2% 3.0/5
Educational, Guidance, School, and Vocational Counselors 3.1 70.6% 4.0/5
Health Specialties Teachers, Postsecondary 3.7 66.2% 3.5/5
Criminal Justice and Law Enforcement Teachers, Postsecondary 3.4 65.7% 3.3/5
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 4.5 36.3% 3.0/5
Communications Teachers, Postsecondary 3.3 65.7% 3.0/5

Source: Anthropic Economic Index (2026-01-15-v4-plus-2025-03-27-v2) over a sample of Claude.ai Free and Pro conversations — not all AI tools and not the whole workforce. Shares are of observed conversations, weighted by how important this area of knowledge is to each role; some conversations are left unclassified by Anthropic's taxonomy, so shares need not sum to 100.

Industries that concentrate this

Where Administrative matters most across the economy. Employment reach is the share of an industry's workers in occupations that significantly rely on Administrative (O*NET importance ≥ 3 of 5). Concentration compares that reach to the national average industry, so a value above 1× means the requirement is more pervasive here than across the economy as a whole.

Nationally, about 34.6% of workers are in occupations that significantly rely on Administrative (measured across 67 industries).

Sectors with the most such workers

Sector Workers Employment reach
Health Care and Social Assistance 8,015,180 34.7%
Retail Trade 7,563,790 48.5%
Educational Services 6,613,260 48.5%
Professional, Scientific, and Technical Services 5,032,310 46.7%
Administrative and Support and Waste Management and Remediation Services 3,419,970 37.9%
Finance and Insurance 3,141,840 50.5%
Manufacturing 2,751,820 21.6%
Wholesale Trade 1,986,100 32.9%
Other Services (except Public Administration) 1,786,250 40.4%
Construction 1,638,990 20.2%
Real Estate and Rental and Leasing 1,415,840 59.8%
Management of Companies and Enterprises 1,393,850 49.6%

Industries where it is most concentrated

Industry Level Concentration Employment reach
Offices of Chiropractors National industry 2.58× 89.3%
Offices of Optometrists National industry 2.37× 81.9%
Sporting Goods Retailers National industry 2.16× 74.6%
Pharmacies and Drug Retailers National industry 2.08× 72.1%
Offices of Physical, Occupational and Speech Therapists, and Audiologists National industry 1.79× 62.0%
Real Estate and Rental and Leasing Sector 1.73× 59.8%
Veterinary Services National industry 1.63× 56.5%
Direct Health and Medical Insurance Carriers National industry 1.52× 52.7%
Newspaper Publishers National industry 1.51× 52.3%
Finance and Insurance Sector 1.46× 50.5%
Management of Companies and Enterprises Sector 1.43× 49.6%
Retail Trade Sector 1.4× 48.5%

Reach is a measure of how widespread a requirement is across an industry's workforce, not how intensively any individual uses it. Sector worker counts come from BLS OEWS employment; the significance threshold and tool use come from O*NET. Industries shown by concentration are filtered to a real worker base so a tiny specialty cannot top the list on rounding.

Capabilities required by many of the same occupations — a measure of which skills, knowledge and abilities tend to travel together, not a judgment of similarity.

Capability Type Shared occupations
Written Expression Ability 287
Writing Basic skill 273
Service Orientation Cross-functional skill 232
Social Perceptiveness Cross-functional skill 259
Customer and Personal Service Knowledge 266
Reading Comprehension Basic skill 292
Computers and Electronics Knowledge 223
Administration and Management Knowledge 207
Written Comprehension Ability 292
Time Management Cross-functional skill 267
English Language Knowledge 293
Speech Clarity Ability 296

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

Data compiled June 2, 2026. Figures are estimates, not advice.

Cite this page
Plain

Singulariki. "Administrative." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; Census NAICS 2022; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27). Accessed June 7, 2026. https://singulariki.com/knowledge/administrative

APA

Singulariki. (2026). Administrative. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/knowledge/administrative

BibTeX
@misc{singulariki-administrative,
  title  = {Administrative},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; Census NAICS 2022; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27). Accessed June 7, 2026},
  url    = {https://singulariki.com/knowledge/administrative}
}

Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.