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Funeral Home Managers

Occupation · SOC 11-9171.00

Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.

Also called: Funeral Director · Funeral Home Manager · Funeral Service Manager · Location Manager · Arranging Funeral Director · Funeral Home Location Manager · Funeral Home Owner · Licensed Funeral Director · Mortuary Operations Manager (Mortuary Ops Manager) · Prearranged Funeral Sales Manager · Advanced Planning Director · Funeral Counselor

Job family: Management Occupations

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A source-stamped Markdown brief of this occupation — paste it into an agent, or fetch /roles/role-11-9171-00/context.md directly.

AI work map

A fast read on where AI already shows up in this occupation, where it stays a copilot, where humans remain in the loop, and what the labor market is doing. Built from observed Claude.ai conversations mapped to O*NET tasks and from published research — measures of usage and exposure, not advice or predictions that the job is going away.

55th-percentile task overlap — yet about 2,600 openings a year (+4.1% projected, BLS) . What exposure means →

AI & job outlook

What today's research says about this occupation's exposure to AI, how AI is actually being used in it, and where employment is headed. These are positions within published studies — measures of exposure and usage, not predictions that this job will disappear.

Exposure to current AI

Each study uses its own scale, so the raw scores are not comparable across rows — the percentile (this job's rank among all U.S. occupations with data) is the comparable figure, and sizes the bars.

Measure Rank vs all occupations Percentile Score
LLM task exposure, γ (OpenAI / Eloundou) Moderate 56th 0.7
AI assistant applicability (Microsoft) Moderate 57th 0.2

OpenAI's exposure study scores tasks three ways: with a language model alone (α 0.1), with simple added tooling (β 0.4), and including AI-powered software (γ 0.7). Higher means more of the job's tasks could be done at least twice as fast — not that they will be automated away.

How AI is actually used in this job

Among measured AI assistant conversations mapped to this occupation (Anthropic Economic Index, 2026-01-15), these task types came up most. These are shares of observed AI conversations — not shares of the job, of worker time, or of what could be automated.

Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements. 2.6%
Conduct market research and analyze industry trends. 1.7%
Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters. 0.6%
Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services. 0.3%
Attend or make presentations at community events to promote funeral home services or build community relationships. 0.2%
Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency. 0.2%

Job outlook

Independent U.S. Bureau of Labor Statistics employment projection for 2024–2034 — a labor-market forecast, not an AI-impact forecast.

Outlook About average · +4.1% by 2034
Projected annual openings 2,600
Employment 2024 → 2034 32,100 → 33,400

“Annual openings” counts new jobs plus replacements for workers who leave the occupation, so it can be large even when growth is modest.

Tasks

All 22 tasks O*NET lists for this occupation, ordered by importance. Each links to its own page with AI-exposure and observed-use detail.

Work activities

Knowledge, skills & abilities

O*NET importance rating, from 1 (not important) to 5 (extremely important).

Knowledge

Customer and Personal Service 4.7
Administration and Management 4.4
English Language 4.3
Administrative 4.0
Economics and Accounting 3.7
Sales and Marketing 3.6
Psychology 3.6
Personnel and Human Resources 3.5
Computers and Electronics 3.4
Biology 3.2
Education and Training 3.2
Mathematics 3.1
Law and Government 3.1

Transferable skills

Service Orientation 4.0
Social Perceptiveness 3.9
Time Management 3.6
Judgment and Decision Making 3.5
Management of Personnel Resources 3.5
Coordination 3.4
Complex Problem Solving 3.3
Persuasion 3.1
Negotiation 3.1
Instructing 3.0

Abilities

Oral Comprehension 4.0
Written Comprehension 3.9
Oral Expression 3.9
Written Expression 3.8
Problem Sensitivity 3.6
Near Vision 3.6
Speech Clarity 3.6
Speech Recognition 3.5
Deductive Reasoning 3.4
Information Ordering 3.4
Category Flexibility 3.1

Essential skills

Active Listening 3.9
Reading Comprehension 3.6
Speaking 3.5
Critical Thinking 3.5
Monitoring 3.4
Writing 3.1

Skills in demand

Skills employers ask for in job postings for this occupation (Lightcast), with whether each is a common or specialized skill.

Tools & technology

Example Category
Microsoft Excel Spreadsheet software Hot technology In demand
Microsoft Office software Office suite software Hot technology In demand
Microsoft PowerPoint Presentation software Hot technology In demand
Microsoft Outlook Electronic mail software Hot technology
Microsoft Word Word processing software Hot technology
CodeJam MemoriesOnTV Video creation and editing software
CSR Consultants Cemetery Management SC Data base user interface and query software
Email software Electronic mail software
Financial reporting software Accounting software
FPA Software MACCS Data base user interface and query software
funeralOne Life Tributes Presentation software
HMIS Advantage Data base user interface and query software
iCIMS Talent Cloud software Human resources software
Mortware Professional Data base user interface and query software
Twin Tiers Technologies CIMS Data base user interface and query software
Twin Tiers Technologies MIMS Data base user interface and query software
Web browser software Internet browser software

Work context

How characteristic each condition is of the job, on O*NET's 1–5 context scale (higher = more present in day-to-day work). Each condition links to how it varies across all occupations.

Telephone Conversations 5.0
E-Mail 4.9
Contact With Others 4.8
Work With or Contribute to a Work Group or Team 4.8
Face-to-Face Discussions with Individuals and Within Teams 4.8
In an Enclosed Vehicle or Operate Enclosed Equipment 4.8
Deal With External Customers or the Public in General 4.7
Frequency of Decision Making 4.6
Importance of Being Exact or Accurate 4.6
Freedom to Make Decisions 4.5
Physical Proximity 4.4
Indoors, Environmentally Controlled 4.4
Time Pressure 4.4
Impact of Decisions on Co-workers or Company Results 4.3
Coordinate or Lead Others in Accomplishing Work Activities 4.3
Determine Tasks, Priorities and Goals 4.0
Exposed to Disease or Infections 4.0
Work Outcomes and Results of Other Workers 4.0
Written Letters and Memos 3.8
Consequence of Error 3.7
Outdoors, Exposed to All Weather Conditions 3.7
Importance of Repeating Same Tasks 3.7
Health and Safety of Other Workers 3.6
Public Speaking 3.6
Exposed to Contaminants 3.6
Exposed to Very Hot or Cold Temperatures 3.4
Conflict Situations 3.3
Spend Time Standing 3.3
Spend Time Sitting 3.2
Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets 3.2
Dealing With Unpleasant, Angry, or Discourteous People 3.2
Exposed to Hazardous Conditions 3.2
Level of Competition 3.1
Outdoors, Under Cover 2.9
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls 2.9
Spend Time Making Repetitive Motions 2.7
Spend Time Walking or Running 2.7
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable 2.6
Indoors, Not Environmentally Controlled 2.6
Exposed to Extremely Bright or Inadequate Lighting Conditions 2.3

How to get in

Job zone
Zone 3 — Job Zone Three: Medium Preparation Needed
Education
Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Typical entry-level education
Associate's degree · BLS, the typical path — not a requirement
Related experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Preparation level
SVP (6.0 to < 7.0) — total schooling plus on-the-job experience.

What to study: Culinary, Entertainment, and Personal Services . Fields of study crosswalked to this occupation (NCES CIP–SOC), not a requirement.

Education of current workers

Share of people in this occupation at each level of education.

Associate's Degree (or other 2-year degree) 49.9%
High School Diploma 25.5%
Post-Secondary Certificate 14.6%
Post-Baccalaureate Certificate 5.3%
Some College Courses 3.5%
Bachelor's Degree 1.2%

Interests & work styles

The interests and personal qualities O*NET associates with people who do this work.

Work styles

Cautiousness 10.0
Cooperation 9.0
Social Orientation 8.0
Self-Control 7.0
Stress Tolerance 6.0
Empathy 5.0
Perseverance 4.0

Career interests (Holland / RIASEC)

Enterprising 6.4
Conventional 4.6
Social 4.3

Interest areas

Management/Administration 6.3
Personal Service 5.8
Sales 4.3
Business Initiatives 4.2
Human Resources 3.8
Office Work 3.6

Wages & employment

U.S. · annual wages (BLS OEWS)

$46k10th$60k25th$77kMedian$99k75th$132k90th
Annual wages by percentile — U.S. (BLS OEWS). The light band spans the 10th–90th percentile; the darker band is the middle half (25th–75th); the line is the median.
32k202433k2034 (proj.)+4.1% · About average
Projected U.S. employment, 2024–2034 (BLS Employment Projections). A labor-market forecast for the occupation, not an AI-impact forecast.
10th percentile $45,820
25th percentile $59,780
Median (50th) $76,830
75th percentile $99,330
90th percentile $132,470
People employed 13,120

Industries that employ this occupation

Where these workers are employed, by number of jobs (national, BLS OEWS). Pay shown is the occupation's national median, not industry-specific.

Industry Workers National median pay
Other Services (except Public Administration) · Sector 13,030 $76,890

Where this work is most concentrated

Industries where this occupation is far more common than in the economy as a whole. The location quotient is how many times more concentrated it is here (a value of 5 means five times its economy-wide share).

Industry Concentration Workers
Other Services (except Public Administration) · Sector 34.59× 13,030

Part of the Healthcare & Human Services and Management & Entrepreneurship career clusters.

Exposure quadrant: AI task-overlap percentile vs Median pay Funeral Home Managers sits at the 55th percentile of AI task-overlap and the 65th percentile of median pay, placed here against 12 adjacent occupations on the same two axes. Lower overlap · higher pay Higher overlap · higher pay Higher overlap · lower pay Lower overlap · lower pay Funeral Home Managers Embalmers Crematory Operators Morticians, Undertakers, and Funeral Arrangers Administrative Services Managers Funeral Attendants Residential Advisors Medical and Health Services Managers First-Line Supervisors of Personal Service Workers AI task-overlap percentile → ↑ Median pay
AI task-overlap percentile (horizontal) vs. median-pay percentile (vertical), across all scored occupations. This occupation is highlighted; related occupations are plotted alongside it. Overlap measures shared tasks with AI, not automation.

Side-by-side comparisons place two occupations’ pay, preparation, skills, and AI exposure on the same page — same data, same scale, no forecast.

What you can do with this

Options the data surfaces for Funeral Home Managers — not advice or a forecast. Each is a real cross-link you can follow into the evidence.

Skills that travel

Capabilities this work builds that are used across many other occupations.

Adjacent roles

Occupations O*NET rates as related — the nearby moves on the map.

Paths in

How people typically prepare for this work.

Zoom out

See where this work sits in the bigger picture.

Write a report on thisheadline · factoids · citation

Funeral Home Managers show 55th-percentile AI task overlap — and about 2,600 annual U.S. openings

  • Funeral Home Managers rank in the 55th percentile (Moderate band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated.Eloundou et al. (GPTs are GPTs) + Felten AIOE
  • The occupation is projected to see about 2,600 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI.BLS Employment Projections 2024–34
  • BLS projects employment to be about average (+4.1%) from 2024 to 2034.BLS Employment Projections 2024–34
  • Median annual pay is $76,830, across about 13,120 U.S. workers.BLS OEWS (May 2024)
Copy the whole kit
Funeral Home Managers show 55th-percentile AI task overlap — and about 2,600 annual U.S. openings

• Funeral Home Managers rank in the 55th percentile (Moderate band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated. (Eloundou et al. (GPTs are GPTs) + Felten AIOE)
• The occupation is projected to see about 2,600 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI. (BLS Employment Projections 2024–34)
• BLS projects employment to be about average (+4.1%) from 2024 to 2034. (BLS Employment Projections 2024–34)
• Median annual pay is $76,830, across about 13,120 U.S. workers. (BLS OEWS (May 2024))

Source: Singulariki — "Funeral Home Managers". https://singulariki.com/roles/role-11-9171-00
Note: AI task overlap measures what today's AI can attempt, not automation, job loss, or a forecast.

AssetsShare imageMethodology & sourcesPress & newsroomThe newsroom

Every line is built only from figures this page already shows and cites. AI task overlap means what today's AI can attempt — not automation, job loss, or a forecast.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

Data compiled June 2, 2026. Figures are estimates, not advice.

Cite this page
Plain

Singulariki. "Funeral Home Managers." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026. https://singulariki.com/roles/role-11-9171-00

APA

Singulariki. (2026). Funeral Home Managers. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/roles/role-11-9171-00

BibTeX 
@misc{singulariki-role-11-9171-00,
  title  = {Funeral Home Managers},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130. Accessed June 7, 2026},
  url    = {https://singulariki.com/roles/role-11-9171-00}
}

Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.

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