Occupation · SOC 37-2012.00
Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
Also called: Environmental Services Aide · Environmental Services Worker · Housekeeper · Housekeeping Laundry Worker · Chambermaid · Cleaner · Cottage Attendant · Guest Room Attendant (GRA) · Room Cleaner · Bed Maker · Bunk House Worker · Butler
Job family: Building and Grounds Cleaning and Maintenance Occupations
A source-stamped Markdown brief of this occupation — paste it into an agent, or fetch
/roles/role-37-2012-00/context.md directly.
A fast read on where AI already shows up in this occupation, where it stays a copilot, where humans remain in the loop, and what the labor market is doing. Built from observed Claude.ai conversations mapped to O*NET tasks and from published research — measures of usage and exposure, not advice or predictions that the job is going away.
Task areas most often handled directively in observed AI conversations — candidates to delegate with light review.
Task areas where a human was still judged necessary in a large share of observed conversations — not a safety ruling, an observed-need signal.
The capabilities O*NET rates most important for this occupation — the human ground the work is built on.
See all skills →Independent published positions, read together — not a forecast.
1st-percentile task overlap — yet about 193,500 openings a year (+0.4% projected, BLS), and observed AI use leans 3333% copilot, not hand-off (AEI) . What exposure means →
What today's research says about this occupation's exposure to AI, how AI is actually being used in it, and where employment is headed. These are positions within published studies — measures of exposure and usage, not predictions that this job will disappear.
Each study uses its own scale, so the raw scores are not comparable across rows — the percentile (this job's rank among all U.S. occupations with data) is the comparable figure, and sizes the bars.
| Measure | Rank vs all occupations | Percentile | Score |
|---|---|---|---|
| Overall AI exposure (Felten et al.) Low | 6th | -1.5 | |
| LLM task exposure, γ (OpenAI / Eloundou) Low | 3rd | 0.0 | |
| AI assistant applicability (Microsoft) Low | 1st | 0.0 |
OpenAI's exposure study scores tasks three ways: with a language model alone (α 0.0), with simple added tooling (β 0.0), and including AI-powered software (γ 0.0). Higher means more of the job's tasks could be done at least twice as fast — not that they will be automated away.
This job mostly cannot be done remotely (Dingel–Neiman) — its hands-on tasks sit outside what software-based AI reaches.
A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.
Frey–Osborne probability 0.7 · 57th percentile among occupations · Moderate
Independent U.S. Bureau of Labor Statistics employment projection for 2024–2034 — a labor-market forecast, not an AI-impact forecast.
| Outlook | About average · +0.4% by 2034 |
| Projected annual openings | 193,500 |
| Employment 2024 → 2034 | 1,356,800 → 1,362,800 |
“Annual openings” counts new jobs plus replacements for workers who leave the occupation, so it can be large even when growth is modest.
The ILO's 2025 global study scores generative-AI exposure on the international ISCO-08 occupation system, not US SOC. Bridged through the published (and approximate, many-to-many) IBS O*NET-SOC ↔ ISCO-08 crosswalk, this US occupation corresponds to the international 2 occupations below. Exposure here means how much of the work's tasks today's AI can attempt — task overlap, not automation, adoption, or jobs lost.
| International occupation (ISCO-08) | Task exposure (2025) | Most tasks fall in |
|---|---|---|
| Domestic Cleaners and Helpers · 9111 | 14% | Not exposed |
| Cleaners and Helpers in Offices, Hotels and Other Establishments · 9112 | 12% | Not exposed |
Read the whole six-band gradient on the GenAI exposure gradient page. The crosswalk is approximate: a US occupation can map to several international ones, and the ILO scores describe the international occupation, not this exact US role.
How people actually apply AI to this occupation's tasks, from Claude.ai (Free and Pro) conversations in the Anthropic Economic Index, 2026-01-15. This is one AI assistant's consumer sample — not all AI, not the whole workforce. Autonomy and the collaboration mix are model-rated estimates; figures below the sample floor are hidden.
| Augmentation vs. automation | 33.3% working with AI · 36.4% handed to AI |
| Most common way people use AI here | Directive · AI does it; you give the instruction |
| Typical AI autonomy | 4.0 / 5 · higher = AI acts more independently |
| Used for work (vs. personal / coursework) | 36.4% |
The role's most common tasks in AI conversations, each tagged with how people work with the AI on it. “Usage” is the share of observed conversations, not of the job.
| Task | How | Usage |
|---|---|---|
| Care for children or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs. | Directive | 0.7% |
Tasks where the model most often judged that a person remained necessary — a useful read on the current boundary, not a guarantee.
| Care for children or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs. | 95.5% |
Example prompts phrased from the tasks people most often delegate to AI in this occupation (Anthropic Economic Index). Each shows the underlying measured task and its share of observed AI use. They are suggested phrasings of real tasks — starting points, not endorsed instructions.
Help me care for children or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs. From: Care for children or elderly persons by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs. · 0.7% of measured AI use · directive
All 25 tasks O*NET lists for this occupation, ordered by importance. Each links to its own page with AI-exposure and observed-use detail.
O*NET importance rating, from 1 (not important) to 5 (extremely important).
| Customer and Personal Service | 4.0 | |
| English Language | 3.2 | |
| Public Safety and Security | 3.2 | |
| Administration and Management | 2.9 | |
| Chemistry | 2.5 | |
| Education and Training | 2.4 | |
| Production and Processing | 2.2 |
| Service Orientation | 3.1 | |
| Coordination | 3.0 | |
| Time Management | 3.0 | |
| Social Perceptiveness | 2.9 |
| Trunk Strength | 3.1 | |
| Oral Comprehension | 3.0 | |
| Oral Expression | 3.0 | |
| Stamina | 3.0 | |
| Extent Flexibility | 3.0 | |
| Near Vision | 3.0 | |
| Problem Sensitivity | 2.9 | |
| Information Ordering | 2.9 | |
| Selective Attention | 2.9 | |
| Static Strength | 2.9 | |
| Dynamic Strength | 2.9 | |
| Speech Recognition | 2.9 | |
| Speech Clarity | 2.9 | |
| Manual Dexterity | 2.8 | |
| Gross Body Coordination | 2.8 | |
| Far Vision | 2.8 | |
| Deductive Reasoning | 2.6 | |
| Inductive Reasoning | 2.6 | |
| Visual Color Discrimination | 2.6 | |
| Written Comprehension | 2.5 | |
| Finger Dexterity | 2.5 | |
| Multilimb Coordination | 2.5 | |
| Arm-Hand Steadiness | 2.4 | |
| Gross Body Equilibrium | 2.3 |
| Active Listening | 2.8 | |
| Speaking | 2.8 | |
| Critical Thinking | 2.8 | |
| Monitoring | 2.8 | |
| Reading Comprehension | 2.6 |
Skills employers ask for in job postings for this occupation (Lightcast), with whether each is a common or specialized skill.
How characteristic each condition is of the job, on O*NET's 1–5 context scale (higher = more present in day-to-day work). Each condition links to how it varies across all occupations.
Share of people in this occupation at each level of education.
| Less than a High School Diploma | 44.6% | |
| High School Diploma | 35.5% | |
| Post-Secondary Certificate | 6.7% | |
| Bachelor's Degree | 5.9% | |
| Post-Doctoral Training | 5.0% | |
| Some College Courses | 2.4% |
The interests and personal qualities O*NET associates with people who do this work.
| Realistic | 6.1 | |
| Conventional | 4.6 | |
| Social | 2.5 | |
| Enterprising | 1.5 | |
| Artistic | 1.4 |
| Physical/Manual Labor | 5.6 | |
| Personal Service | 2.0 | |
| Health Care Service | 1.7 | |
| Transportation/Machine Operation | 1.2 | |
| Social Service | 1.2 | |
| Construction/Woodwork | 1.2 | |
| Human Resources | 1.2 |
| Dependability | 2.1 | |
| Attention to Detail | 1.7 | |
| Integrity | 1.2 | |
| Cooperation | 1.2 |
U.S. · annual wages (BLS OEWS)
| 10th percentile | $26,800 |
| 25th percentile | $29,630 |
| Median (50th) | $34,660 |
| 75th percentile | $38,510 |
| 90th percentile | $47,590 |
| People employed | 854,910 |
Where these workers are employed, by number of jobs (national, BLS OEWS). Pay shown is the occupation's national median, not industry-specific.
| Industry | Workers | National median pay |
|---|---|---|
| Accommodation and Food Services · Sector | 436,460 | $34,150 |
| Health Care and Social Assistance · Sector | 226,480 | $35,610 |
| Administrative and Support and Waste Management and Remediation Services · Sector | 129,650 | $34,070 |
| Temporary Help Services · National industry | 35,040 | $34,050 |
| Casino Hotels · National industry | 24,030 | $43,060 |
| Real Estate and Rental and Leasing · Sector | 22,600 | $36,350 |
| Arts, Entertainment, and Recreation · Sector | 10,790 | $34,260 |
| Other Services (except Public Administration) · Sector | 9,780 | $35,780 |
| Educational Services · Sector | 4,530 | $35,740 |
| Professional, Scientific, and Technical Services · Sector | 3,000 | $37,120 |
| Residential Mental Health and Substance Abuse Facilities · National industry | 2,100 | $36,610 |
| Services for the Elderly and Persons with Disabilities · National industry | 1,990 | $44,500 |
Industries where this occupation is far more common than in the economy as a whole. The location quotient is how many times more concentrated it is here (a value of 5 means five times its economy-wide share).
| Industry | Concentration | Workers |
|---|---|---|
| Casino Hotels · National industry | 12.86× | 24,030 |
| Accommodation and Food Services · Sector | 5.53× | 436,460 |
| Administrative and Support and Waste Management and Remediation Services · Sector | 2.59× | 129,650 |
| Temporary Help Services · National industry | 2.38× | 35,040 |
| Health Care and Social Assistance · Sector | 1.77× | 226,480 |
| Real Estate and Rental and Leasing · Sector | 1.72× | 22,600 |
| Residential Mental Health and Substance Abuse Facilities · National industry | 1.46× | 2,100 |
| Arts, Entertainment, and Recreation · Sector | 0.74× | 10,790 |
Part of the Hospitality, Events, & Tourism career cluster.
Side-by-side comparisons place two occupations’ pay, preparation, skills, and AI exposure on the same page — same data, same scale, no forecast.
Options the data surfaces for Maids and Housekeeping Cleaners — not advice or a forecast. Each is a real cross-link you can follow into the evidence.
Capabilities this work builds that are used across many other occupations.
Occupations O*NET rates as related — the nearby moves on the map.
How people typically prepare for this work.
On the global GenAI exposure gradient this work sits around the 12th percentile of 427 international occupations.
Maids and Housekeeping Cleaners show 1st-percentile AI task overlap — and about 193,500 annual U.S. openings
Maids and Housekeeping Cleaners show 1st-percentile AI task overlap — and about 193,500 annual U.S. openings • Maids and Housekeeping Cleaners rank in the 1st percentile (Low band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated. (Eloundou et al. (GPTs are GPTs) + Felten AIOE) • The occupation is projected to see about 193,500 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI. (BLS Employment Projections 2024–34) • BLS projects employment to be about average (+0.4%) from 2024 to 2034. (BLS Employment Projections 2024–34) • Median annual pay is $34,660, across about 854,910 U.S. workers. (BLS OEWS (May 2024)) • Of the AI use actually observed for this work, 33% looks like augmentation (drafting, iterating, checking) rather than hands-off automation — from a Claude.ai usage sample, not a census. (2026-01-15-v4-plus-2025-03-27-v2) Source: Singulariki — "Maids and Housekeeping Cleaners". https://singulariki.com/roles/role-37-2012-00 Note: AI task overlap measures what today's AI can attempt, not automation, job loss, or a forecast.
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Every line is built only from figures this page already shows and cites. AI task overlap means what today's AI can attempt — not automation, job loss, or a forecast.
Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.
Data compiled June 2, 2026. Figures are estimates, not advice.
Singulariki. "Maids and Housekeeping Cleaners." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026. https://singulariki.com/roles/role-37-2012-00
Singulariki. (2026). Maids and Housekeeping Cleaners. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/roles/role-37-2012-00
@misc{singulariki-role-37-2012-00,
title = {Maids and Housekeeping Cleaners},
author = {{Singulariki}},
year = {2026},
note = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026},
url = {https://singulariki.com/roles/role-37-2012-00}
} Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.