Occupation · SOC 13-2072.00
Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Advise borrowers on financial status and payment methods. Includes mortgage loan officers and agents, collection analysts, loan servicing officers, loan underwriters, and payday loan officers.
Also called: Commercial Loan Officer · Financial Aid Counselor · Loan Counselor · Loan Officer · Commercial Banker · Corporate Banking Officer · Financial Aid Advisor · Financial Aid Officer · Financial Counselor · Mortgage Loan Officer · Agricultural Loan Officer · Bank Officer
Job family: Business and Financial Operations Occupations
A source-stamped Markdown brief of this occupation — paste it into an agent, or fetch
/roles/role-13-2072-00/context.md directly.
A fast read on where AI already shows up in this occupation, where it stays a copilot, where humans remain in the loop, and what the labor market is doing. Built from observed Claude.ai conversations mapped to O*NET tasks and from published research — measures of usage and exposure, not advice or predictions that the job is going away.
Task areas where people work with AI — iterating, learning, or checking — staying in the loop rather than handing the task off.
Task areas where a human was still judged necessary in a large share of observed conversations — not a safety ruling, an observed-need signal.
The capabilities O*NET rates most important for this occupation — the human ground the work is built on.
See all skills →Independent published positions, read together — not a forecast.
93rd-percentile task overlap — yet about 20,300 openings a year (+1.7% projected, BLS), and observed AI use leans 6361% copilot, not hand-off (AEI) . What exposure means →
What today's research says about this occupation's exposure to AI, how AI is actually being used in it, and where employment is headed. These are positions within published studies — measures of exposure and usage, not predictions that this job will disappear.
Each study uses its own scale, so the raw scores are not comparable across rows — the percentile (this job's rank among all U.S. occupations with data) is the comparable figure, and sizes the bars.
| Measure | Rank vs all occupations | Percentile | Score |
|---|---|---|---|
| Overall AI exposure (Felten et al.) High | 95th | 1.4 | |
| LLM task exposure, γ (OpenAI / Eloundou) High | 90th | 1.0 | |
| AI assistant applicability (Microsoft) High | 79th | 0.2 |
OpenAI's exposure study scores tasks three ways: with a language model alone (α 0.2), with simple added tooling (β 0.6), and including AI-powered software (γ 1.0). Higher means more of the job's tasks could be done at least twice as fast — not that they will be automated away.
This job mostly cannot be done remotely (Dingel–Neiman) — its hands-on tasks sit outside what software-based AI reaches.
A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.
Frey–Osborne probability 1.0 · 97th percentile among occupations · High
Among measured AI assistant conversations mapped to this occupation (Anthropic Economic Index, 2026-01-15), these task types came up most. These are shares of observed AI conversations — not shares of the job, of worker time, or of what could be automated.
| Explain to customers the different types of loans and credit options that are available, as well as the terms of those services. | 5.2% | |
| Counsel clients on personal and family financial problems, such as excessive spending or borrowing of funds. | 3.3% | |
| Calculate amount of debt and funds available to plan methods of payoff and to estimate time for debt liquidation. | 2.5% | |
| Work with clients to identify their financial goals and to find ways of reaching those goals. | 1.3% | |
| Assist in selection of financial award candidates using electronic databases to certify loan eligibility. | 1.3% | |
| Market bank products to individuals and firms, promoting bank services that may meet customers' needs. | 0.8% |
Independent U.S. Bureau of Labor Statistics employment projection for 2024–2034 — a labor-market forecast, not an AI-impact forecast.
| Outlook | About average · +1.7% by 2034 |
| Projected annual openings | 20,300 |
| Employment 2024 → 2034 | 301,400 → 306,500 |
“Annual openings” counts new jobs plus replacements for workers who leave the occupation, so it can be large even when growth is modest.
The ILO's 2025 global study scores generative-AI exposure on the international ISCO-08 occupation system, not US SOC. Bridged through the published (and approximate, many-to-many) IBS O*NET-SOC ↔ ISCO-08 crosswalk, this US occupation corresponds to the international occupation below. Exposure here means how much of the work's tasks today's AI can attempt — task overlap, not automation, adoption, or jobs lost.
| International occupation (ISCO-08) | Task exposure (2025) | Most tasks fall in |
|---|---|---|
| Credit and Loans Officers · 3312 | 61% | Gradient 4 |
Read the whole six-band gradient on the GenAI exposure gradient page. The crosswalk is approximate: a US occupation can map to several international ones, and the ILO scores describe the international occupation, not this exact US role.
How people actually apply AI to this occupation's tasks, from Claude.ai (Free and Pro) conversations in the Anthropic Economic Index, 2026-01-15. This is one AI assistant's consumer sample — not all AI, not the whole workforce. Autonomy and the collaboration mix are model-rated estimates; figures below the sample floor are hidden.
| Augmentation vs. automation | 63.6% working with AI · 21.9% handed to AI |
| Most common way people use AI here | Learning · you ask AI to explain or teach |
| Typical AI autonomy | 4.0 / 5 · higher = AI acts more independently |
| Used for work (vs. personal / coursework) | 16.7% |
The role's most common tasks in AI conversations, each tagged with how people work with the AI on it. “Usage” is the share of observed conversations, not of the job.
| Task | How | Usage |
|---|---|---|
| Explain to customers the different types of loans and credit options that are available, as well as the terms of those services. | Learning | 6.0% |
| Analyze potential loan markets and develop referral networks to locate prospects for loans. | Iteration | 0.4% |
| Handle customer complaints and take appropriate action to resolve them. | — | 0.4% |
| Market bank products to individuals and firms, promoting bank services that may meet customers' needs. | — | 0.4% |
Tasks where the model most often judged that a person remained necessary — a useful read on the current boundary, not a guarantee.
| Analyze potential loan markets and develop referral networks to locate prospects for loans. | 100.0% | |
| Market bank products to individuals and firms, promoting bank services that may meet customers' needs. | 100.0% | |
| Explain to customers the different types of loans and credit options that are available, as well as the terms of those services. | 99.0% | |
| Handle customer complaints and take appropriate action to resolve them. | 97.7% |
Example prompts phrased from the tasks people most often delegate to AI in this occupation (Anthropic Economic Index). Each shows the underlying measured task and its share of observed AI use. They are suggested phrasings of real tasks — starting points, not endorsed instructions.
Help me explain to customers the different types of loans and credit options that are available, as well as the terms of those services. From: Explain to customers the different types of loans and credit options that are available, as well as the terms of those services. · 6.0% of measured AI use · learning
Help me analyze potential loan markets and develop referral networks to locate prospects for loans. From: Analyze potential loan markets and develop referral networks to locate prospects for loans. · 0.4% of measured AI use · task iteration
Help me handle customer complaints and take appropriate action to resolve them. From: Handle customer complaints and take appropriate action to resolve them. · 0.4% of measured AI use
Help me market bank products to individuals and firms, promoting bank services that may meet customers' needs. From: Market bank products to individuals and firms, promoting bank services that may meet customers' needs. · 0.4% of measured AI use
All 30 tasks O*NET lists for this occupation, ordered by importance. Each links to its own page with AI-exposure and observed-use detail.
O*NET importance rating, from 1 (not important) to 5 (extremely important).
| Customer and Personal Service | 4.7 | |
| Economics and Accounting | 3.9 | |
| English Language | 3.8 | |
| Mathematics | 3.7 | |
| Sales and Marketing | 3.5 | |
| Law and Government | 3.3 | |
| Administration and Management | 3.1 |
| Active Listening | 4.0 | |
| Speaking | 4.0 | |
| Reading Comprehension | 3.9 | |
| Critical Thinking | 3.8 | |
| Writing | 3.4 | |
| Mathematics | 3.3 | |
| Active Learning | 3.1 | |
| Monitoring | 2.9 |
| Oral Comprehension | 4.0 | |
| Written Comprehension | 4.0 | |
| Oral Expression | 4.0 | |
| Written Expression | 3.9 | |
| Near Vision | 3.9 | |
| Problem Sensitivity | 3.8 | |
| Deductive Reasoning | 3.8 | |
| Inductive Reasoning | 3.8 | |
| Speech Recognition | 3.8 | |
| Speech Clarity | 3.8 | |
| Mathematical Reasoning | 3.3 | |
| Number Facility | 3.3 | |
| Information Ordering | 3.1 | |
| Fluency of Ideas | 3.0 | |
| Category Flexibility | 3.0 | |
| Selective Attention | 3.0 |
| Judgment and Decision Making | 3.9 | |
| Social Perceptiveness | 3.3 | |
| Complex Problem Solving | 3.3 | |
| Time Management | 3.1 | |
| Service Orientation | 3.0 | |
| Coordination | 2.9 | |
| Persuasion | 2.9 | |
| Negotiation | 2.9 | |
| Instructing | 2.9 |
Skills employers ask for in job postings for this occupation (Lightcast), with whether each is a common or specialized skill.
Showing the top 40 of 45.
Showing the top 40 of 88.
How characteristic each condition is of the job, on O*NET's 1–5 context scale (higher = more present in day-to-day work). Each condition links to how it varies across all occupations.
What to study: Business, Management, Marketing, and Related Support Services . Fields of study crosswalked to this occupation (NCES CIP–SOC), not a requirement.
Share of people in this occupation at each level of education.
| Bachelor's Degree | 68.7% | |
| Some College Courses | 12.8% | |
| Associate's Degree (or other 2-year degree) | 11.2% | |
| High School Diploma | 6.1% | |
| Post-Baccalaureate Certificate | 1.1% |
The interests and personal qualities O*NET associates with people who do this work.
| Conventional | 6.1 | |
| Enterprising | 5.0 | |
| Social | 3.6 |
| Finance | 5.8 | |
| Office Work | 5.3 | |
| Accounting | 4.5 | |
| Sales | 4.3 | |
| Management/Administration | 3.8 | |
| Professional Advising | 3.4 | |
| Business Initiatives | 3.0 | |
| Personal Service | 2.9 | |
| Public Speaking | 2.8 | |
| Law | 2.8 |
| Dependability | 5.0 | |
| Attention to Detail | 4.0 | |
| Integrity | 3.0 |
U.S. · annual wages (BLS OEWS)
| 10th percentile | $38,490 |
| 25th percentile | $50,460 |
| Median (50th) | $74,180 |
| 75th percentile | $101,920 |
| 90th percentile | $145,780 |
| People employed | 290,530 |
Where these workers are employed, by number of jobs (national, BLS OEWS). Pay shown is the occupation's national median, not industry-specific.
| Industry | Workers | National median pay |
|---|---|---|
| Finance and Insurance · Sector | 244,580 | $73,640 |
| Management of Companies and Enterprises · Sector | 12,350 | $75,750 |
| Retail Trade · Sector | 11,550 | $101,630 |
| Real Estate and Rental and Leasing · Sector | 5,070 | $95,460 |
| Professional, Scientific, and Technical Services · Sector | 5,040 | $66,970 |
| Educational Services · Sector | 2,490 | $57,100 |
| Administrative and Support and Waste Management and Remediation Services · Sector | 1,350 | — |
| Other Services (except Public Administration) · Sector | 690 | $68,450 |
| Construction · Sector | 480 | $70,590 |
| Health Care and Social Assistance · Sector | 280 | $58,770 |
| Information · Sector | 220 | $77,960 |
| Temporary Help Services · National industry | 190 | $57,170 |
Industries where this occupation is far more common than in the economy as a whole. The location quotient is how many times more concentrated it is here (a value of 5 means five times its economy-wide share).
| Industry | Concentration | Workers |
|---|---|---|
| Finance and Insurance · Sector | 20.85× | 244,580 |
| Management of Companies and Enterprises · Sector | 2.33× | 12,350 |
| Real Estate and Rental and Leasing · Sector | 1.14× | 5,070 |
| Retail Trade · Sector | 0.39× | 11,550 |
| Professional, Scientific, and Technical Services · Sector | 0.25× | 5,040 |
| Educational Services · Sector | 0.1× | 2,490 |
| Administrative and Support and Waste Management and Remediation Services · Sector | 0.08× | 1,350 |
| Other Services (except Public Administration) · Sector | 0.08× | 690 |
Part of the Financial Services career cluster.
Side-by-side comparisons place two occupations’ pay, preparation, skills, and AI exposure on the same page — same data, same scale, no forecast.
Options the data surfaces for Loan Officers — not advice or a forecast. Each is a real cross-link you can follow into the evidence.
Capabilities this work builds that are used across many other occupations.
Occupations O*NET rates as related — the nearby moves on the map.
How people typically prepare for this work.
On the global GenAI exposure gradient this work sits around the 98th percentile of 427 international occupations.
Loan Officers show 93rd-percentile AI task overlap — and about 20,300 annual U.S. openings
Loan Officers show 93rd-percentile AI task overlap — and about 20,300 annual U.S. openings • Loan Officers rank in the 93rd percentile (High band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated. (Eloundou et al. (GPTs are GPTs) + Felten AIOE) • The occupation is projected to see about 20,300 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI. (BLS Employment Projections 2024–34) • BLS projects employment to be about average (+1.7%) from 2024 to 2034. (BLS Employment Projections 2024–34) • Median annual pay is $74,180, across about 290,530 U.S. workers. (BLS OEWS (May 2024)) • Of the AI use actually observed for this work, 64% looks like augmentation (drafting, iterating, checking) rather than hands-off automation — from a Claude.ai usage sample, not a census. (2026-01-15-v4-plus-2025-03-27-v2) Source: Singulariki — "Loan Officers". https://singulariki.com/roles/role-13-2072-00 Note: AI task overlap measures what today's AI can attempt, not automation, job loss, or a forecast.
AssetsShare imageMethodology & sourcesPress & newsroomThe newsroom
Every line is built only from figures this page already shows and cites. AI task overlap means what today's AI can attempt — not automation, job loss, or a forecast.
Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.
Data compiled June 2, 2026. Figures are estimates, not advice.
Singulariki. "Loan Officers." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026. https://singulariki.com/roles/role-13-2072-00
Singulariki. (2026). Loan Officers. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/roles/role-13-2072-00
@misc{singulariki-role-13-2072-00,
title = {Loan Officers},
author = {{Singulariki}},
year = {2026},
note = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026},
url = {https://singulariki.com/roles/role-13-2072-00}
} Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.