Video conferencing software
Technology category · O*NET
Video conferencing software is a technology category in the O*NET database. Across U.S. occupations, 117 report using software or tools in this category. The named products below are the specific examples O*NET records for those jobs. The occupations that use it sit, on average, at the 74th percentile of AI task-exposure ( high) — how much that work overlaps with what AI can do, not a sign the tool is being replaced. See where every tool category sits.
A Hot tag marks technologies O*NET sees frequently in employer job postings; In demand marks tools an occupation specifically requires.
Example software & tools
Ranked by how many occupations list each product. Each number is an occupation count — a job is counted once per product — so the product rows overlap and do not sum to the category total.
| Software / tool | Occupations | Tags |
|---|---|---|
| Zoom | 52 | Hot In demand |
| Google Meet | 44 | In demand |
| Cisco Webex | 27 | Hot |
| LogMeIn GoToMeeting | 24 | |
| FaceTime | 23 | |
| Web conferencing software | 7 | |
| Videoconferencing software | 5 | |
| Microsoft NetMeeting | 3 | |
| Teleconferencing software | 3 | |
| Microsoft Office Live Meeting | 2 | |
| Fuze cloud communications and collaboration software | 1 | |
| Online meeting software | 1 | |
| Polycom RealPresence | 1 | |
| Video conference software | 1 | |
| WBT Systems TopClass | 1 |
Occupations that use Video conferencing software
- Actors
- Administrative Law Judges, Adjudicators, and Hearing Officers
- Adult Basic Education, Adult Secondary Education, and English as a Second Language Instructors
- Advanced Practice Psychiatric Nurses
- Agents and Business Managers of Artists, Performers, and Athletes
- Appraisers and Assessors of Real Estate
- Art Therapists
- Audio and Video Technicians
- Bookkeeping, Accounting, and Auditing Clerks
- Broadcast Announcers and Radio Disc Jockeys
- Chief Sustainability Officers
- Claims Adjusters, Examiners, and Investigators
- Clinical Research Coordinators
- Clinical and Counseling Psychologists
- Coaches and Scouts
- Community Health Workers
- Computer Network Architects
- Computer Numerically Controlled Tool Operators
- Computer Numerically Controlled Tool Programmers
- Computer Systems Analysts
- Computer Systems Engineers/Architects
- Computer User Support Specialists
- Computer, Automated Teller, and Office Machine Repairers
- Coroners
- Court, Municipal, and License Clerks
- Customer Service Representatives
- Data Entry Keyers
- Database Administrators
- Database Architects
- Demonstrators and Product Promoters
- Dermatologists
- Directors, Religious Activities and Education
- Document Management Specialists
- Editors
- Education Administrators, Postsecondary
- Educational, Guidance, and Career Counselors and Advisors
- Electrical Power-Line Installers and Repairers
- Elementary School Teachers, Except Special Education
- Eligibility Interviewers, Government Programs
- Entertainment and Recreation Managers, Except Gambling
Showing 40 of 117 occupations.
How AI is used by roles that use Video conferencing software
A software category is not itself "being automated" — but we can look at the roles that report using Video conferencing software and ask how those people actually use AI. This rolls the Anthropic Economic Index per-role signal up across those roles, weighted by how much observed AI activity each one has. 62.4% of the 117 roles that use this category carry observed AI-usage data (73 roles).
Across those roles, 58.4% of AI conversations are people working with AI and 35.5% hand a task to AI , with an average autonomy of 3.61 / 5.
| Collaboration pattern | Share | What it means |
|---|---|---|
| task iteration | 34.4% | you and AI go back and forth |
| directive | 33.0% | AI does it; you give the instruction |
| learning | 18.1% | you ask AI to explain or teach |
| validation | 5.9% | you do it; AI checks your work |
| feedback loop | 2.4% | AI does it, then adjusts from your feedback |
Roles behind this signal
The roles using this category that have the most AEI data. "Works with AI" is the role's share of conversations that augment rather than automate.
| Occupation | Works with AI | Autonomy |
|---|---|---|
| Editors | 68.2% | 4.0/5 |
| Foreign Language and Literature Teachers, Postsecondary | 65.2% | 3.0/5 |
| Educational, Guidance, School, and Vocational Counselors | 70.6% | 4.0/5 |
| Library Science Teachers, Postsecondary | 66.2% | 3.0/5 |
| Actors | 43.3% | 4.0/5 |
| Home Economics Teachers, Postsecondary | 65.2% | 3.5/5 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | 36.3% | 3.0/5 |
| Adult Basic and Secondary Education and Literacy Teachers and Instructors | 70.9% | 4.0/5 |
| Secondary School Teachers, Except Special and Career/Technical Education | 62.3% | 4.0/5 |
| Middle School Teachers, Except Special and Career/Technical Education | 62.8% | 4.0/5 |
| Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products | 51.1% | 3.0/5 |
| Public Relations Specialists | 65.8% | 4.0/5 |
Source: Anthropic Economic Index (2026-01-15-v4-plus-2025-03-27-v2) over a sample of Claude.ai Free and Pro conversations — not all AI tools and not the whole workforce. Roles list software categories in O*NET; this does not mean AI is used inside Video conferencing software, only that people in those roles use AI. Some conversations are left unclassified, so shares need not sum to 100.
Industries that concentrate this
Where Video conferencing software matters most across the economy. Employment reach is the share of an industry's workers in occupations that significantly use Video conferencing software (O*NET importance ≥ 3 of 5, or report using the tool category). Concentration compares that reach to the national average industry, so a value above 1× means the requirement is more pervasive here than across the economy as a whole.
Nationally, about 32.5% of workers are in occupations that significantly use Video conferencing software (measured across 66 industries).
Sectors with the most such workers
| Sector | Workers | Employment reach |
|---|---|---|
| Health Care and Social Assistance | 7,833,060 | 33.9% |
| Educational Services | 6,200,560 | 45.5% |
| Retail Trade | 6,132,310 | 39.3% |
| Professional, Scientific, and Technical Services | 5,394,830 | 50.1% |
| Administrative and Support and Waste Management and Remediation Services | 3,522,170 | 39.0% |
| Finance and Insurance | 3,061,520 | 49.2% |
| Wholesale Trade | 2,743,120 | 45.4% |
| Manufacturing | 2,419,710 | 19.0% |
| Transportation and Warehousing | 1,599,950 | 21.6% |
| Information | 1,568,620 | 53.9% |
| Construction | 1,549,290 | 19.1% |
| Management of Companies and Enterprises | 1,405,120 | 50.0% |
Industries where it is most concentrated
| Industry | Level | Concentration | Employment reach |
|---|---|---|---|
| Insurance Agencies and Brokerages | National industry | 2.21× | 71.7% |
| Direct Health and Medical Insurance Carriers | National industry | 2.14× | 69.6% |
| Sporting Goods Retailers | National industry | 2.06× | 66.9% |
| Radio Broadcasting Stations | National industry | 1.7× | 55.2% |
| Information | Sector | 1.66× | 53.9% |
| Professional, Scientific, and Technical Services | Sector | 1.54× | 50.1% |
| Management of Companies and Enterprises | Sector | 1.54× | 50.0% |
| Finance and Insurance | Sector | 1.51× | 49.2% |
| Educational Services | Sector | 1.4× | 45.5% |
| Wholesale Trade | Sector | 1.4× | 45.4% |
| Television Broadcasting Stations | National industry | 1.39× | 45.2% |
| Temporary Help Services | National industry | 1.38× | 45.0% |
Reach is a measure of how widespread a requirement is across an industry's workforce, not how intensively any individual uses it. Sector worker counts come from BLS OEWS employment; the significance threshold and tool use come from O*NET. Industries shown by concentration are filtered to a real worker base so a tiny specialty cannot top the list on rounding.
Sources for this page
Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.
- O*NET 30.3 U.S. Department of Labor / National Center for O*NET Development
- BLS Occupational Employment and Wage Statistics (OEWS) May 2024 U.S. Bureau of Labor Statistics
- Census NAICS 2022 U.S. Census Bureau
- Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27) Anthropic
- “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130 OpenAI / academic
- AI Occupational Exposure (AIOE) Felten, Raj & Seamans academic
Data compiled June 3, 2026. Figures are estimates, not advice.
Cite this page
Singulariki. "Video conferencing software." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; Census NAICS 2022; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans. Accessed June 7, 2026. https://singulariki.com/tools/video-conferencing-software
Singulariki. (2026). Video conferencing software. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/tools/video-conferencing-software
@misc{singulariki-video-conferencing-software,
title = {Video conferencing software},
author = {{Singulariki}},
year = {2026},
note = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; Census NAICS 2022; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans. Accessed June 7, 2026},
url = {https://singulariki.com/tools/video-conferencing-software}
} Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.