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Insurance Sales Agents

Occupation · SOC 41-3021.00

Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.

Also called: Insurance Agent · Insurance Broker · Sales Agent · Sales Representative · Insurance Sales Agent · Sales Associate · Underwriting Sales Representative · Account Representative · Account Specialist · Auto Insurance Agent (Automotive Insurance Agent) · Bilingual Insurance Sales Agent · Bond Writer

Job family: Sales and Related Occupations

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A source-stamped Markdown brief of this occupation — paste it into an agent, or fetch /roles/role-41-3021-00/context.md directly.

AI work map

A fast read on where AI already shows up in this occupation, where it stays a copilot, where humans remain in the loop, and what the labor market is doing. Built from observed Claude.ai conversations mapped to O*NET tasks and from published research — measures of usage and exposure, not advice or predictions that the job is going away.

Often handed to AI

Task areas most often handled directively in observed AI conversations — candidates to delegate with light review.

  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage. · 0.9%
See how AI is used here →

Use as a copilot

Task areas where people work with AI — iterating, learning, or checking — staying in the loop rather than handing the task off.

  • Customize insurance programs to suit individual customers, often covering a variety of risks. · 0.9%
  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program. · 0.8%
  • Confer with clients to obtain and provide information when claims are made on a policy. · 0.8%
See collaboration patterns →

Keep a human in the loop

Task areas where a human was still judged necessary in a large share of observed conversations — not a safety ruling, an observed-need signal.

  • Confer with clients to obtain and provide information when claims are made on a policy. · 100.0% need a human
  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage. · 98.9% need a human
  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program. · 98.8% need a human
See the boundary tasks →

93rd-percentile task overlap — yet about 47,000 openings a year (+3.7% projected, BLS), and observed AI use leans 5933% copilot, not hand-off (AEI) . What exposure means →

AI & job outlook

What today's research says about this occupation's exposure to AI, how AI is actually being used in it, and where employment is headed. These are positions within published studies — measures of exposure and usage, not predictions that this job will disappear.

Exposure to current AI

Each study uses its own scale, so the raw scores are not comparable across rows — the percentile (this job's rank among all U.S. occupations with data) is the comparable figure, and sizes the bars.

Measure Rank vs all occupations Percentile Score
Overall AI exposure (Felten et al.) High 91st 1.3
LLM task exposure, γ (OpenAI / Eloundou) High 95th 1.0
AI assistant applicability (Microsoft) High 75th 0.2

OpenAI's exposure study scores tasks three ways: with a language model alone (α 0.2), with simple added tooling (β 0.6), and including AI-powered software (γ 1.0). Higher means more of the job's tasks could be done at least twice as fast — not that they will be automated away.

Most of this job's tasks can be done remotely (Dingel–Neiman), which tends to track with higher digital and AI exposure.

Historical automation estimate (2013)

A pre-LLM (2013) estimate of how automatable this job is by computerization and robotics. Shown for historical context only — it is not part of any current AI ranking.

Frey–Osborne probability 0.9 · 82nd percentile among occupations · High

How AI is actually used in this job

Among measured AI assistant conversations mapped to this occupation (Anthropic Economic Index, 2026-01-15), these task types came up most. These are shares of observed AI conversations — not shares of the job, of worker time, or of what could be automated.

Customize insurance programs to suit individual customers, often covering a variety of risks. 1.5%
Explain necessary bookkeeping requirements for customer to implement and provide group insurance program. 1.2%
Develop marketing strategies to compete with other individuals or companies who sell insurance. 0.9%
Confer with clients to obtain and provide information when claims are made on a policy. 0.3%
Install bookkeeping systems and resolve system problems. 0.2%
Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage. 0.2%

Job outlook

Independent U.S. Bureau of Labor Statistics employment projection for 2024–2034 — a labor-market forecast, not an AI-impact forecast.

Outlook About average · +3.7% by 2034
Projected annual openings 47,000
Employment 2024 → 2034 568,800 → 589,800

“Annual openings” counts new jobs plus replacements for workers who leave the occupation, so it can be large even when growth is modest.

Where this work sits on the global GenAI gradient

The ILO's 2025 global study scores generative-AI exposure on the international ISCO-08 occupation system, not US SOC. Bridged through the published (and approximate, many-to-many) IBS O*NET-SOC ↔ ISCO-08 crosswalk, this US occupation corresponds to the international occupation below. Exposure here means how much of the work's tasks today's AI can attempt — task overlap, not automation, adoption, or jobs lost.

53% mean task exposure (2025)
90th percentile of 427 placed occupations
+7 pts shift 2023 → 2025
International occupation (ISCO-08) Task exposure (2025) Most tasks fall in
Insurance Representatives · 3321 53% Gradient 3

Read the whole six-band gradient on the GenAI exposure gradient page. The crosswalk is approximate: a US occupation can map to several international ones, and the ILO scores describe the international occupation, not this exact US role.

Working with AI in this job

How people actually apply AI to this occupation's tasks, from Claude.ai (Free and Pro) conversations in the Anthropic Economic Index, 2026-01-15. This is one AI assistant's consumer sample — not all AI, not the whole workforce. Autonomy and the collaboration mix are model-rated estimates; figures below the sample floor are hidden.

Augmentation vs. automation 59.3% working with AI · 26.1% handed to AI
Most common way people use AI here Learning · you ask AI to explain or teach
Typical AI autonomy 3.0 / 5 · higher = AI acts more independently
Used for work (vs. personal / coursework) 40.7%

What people delegate to AI

The role's most common tasks in AI conversations, each tagged with how people work with the AI on it. “Usage” is the share of observed conversations, not of the job.

Task How Usage
Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage. Directive 0.9%
Customize insurance programs to suit individual customers, often covering a variety of risks. Iteration 0.9%
Explain necessary bookkeeping requirements for customer to implement and provide group insurance program. Learning 0.8%
Confer with clients to obtain and provide information when claims are made on a policy. Learning 0.8%
Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries. Learning 0.5%

Where a human is still needed

Tasks where the model most often judged that a person remained necessary — a useful read on the current boundary, not a guarantee.

Confer with clients to obtain and provide information when claims are made on a policy. 100.0%
Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage. 98.9%
Explain necessary bookkeeping requirements for customer to implement and provide group insurance program. 98.8%
Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries. 96.3%
Customize insurance programs to suit individual customers, often covering a variety of risks. 92.0%

What people most often hand AI here

Example prompts phrased from the tasks people most often delegate to AI in this occupation (Anthropic Economic Index). Each shows the underlying measured task and its share of observed AI use. They are suggested phrasings of real tasks — starting points, not endorsed instructions.

  • Help me interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.

    From: Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage. · 0.9% of measured AI use · directive

  • Help me customize insurance programs to suit individual customers, often covering a variety of risks.

    From: Customize insurance programs to suit individual customers, often covering a variety of risks. · 0.9% of measured AI use · task iteration

  • Help me explain necessary bookkeeping requirements for customer to implement and provide group insurance program.

    From: Explain necessary bookkeeping requirements for customer to implement and provide group insurance program. · 0.8% of measured AI use · learning

  • Help me confer with clients to obtain and provide information when claims are made on a policy.

    From: Confer with clients to obtain and provide information when claims are made on a policy. · 0.8% of measured AI use · learning

Tasks

All 19 tasks O*NET lists for this occupation, ordered by importance. Each links to its own page with AI-exposure and observed-use detail.

Work activities

Knowledge, skills & abilities

O*NET importance rating, from 1 (not important) to 5 (extremely important).

Knowledge

Customer and Personal Service 4.7
Sales and Marketing 4.6
English Language 4.1
Mathematics 3.6
Law and Government 3.5
Transportation 3.5
Administration and Management 3.4
Education and Training 3.1
Communications and Media 3.1
Computers and Electronics 2.9

Essential skills

Reading Comprehension 4.0
Active Listening 3.9
Speaking 3.9
Critical Thinking 3.8
Writing 3.6
Mathematics 3.0
Active Learning 3.0
Monitoring 2.9

Abilities

Oral Comprehension 4.0
Written Comprehension 4.0
Oral Expression 4.0
Speech Clarity 3.8
Written Expression 3.6
Speech Recognition 3.6
Near Vision 3.5
Problem Sensitivity 3.3
Deductive Reasoning 3.3
Inductive Reasoning 3.1
Information Ordering 3.1
Category Flexibility 3.1
Mathematical Reasoning 3.1
Number Facility 3.0

Transferable skills

Persuasion 3.6
Time Management 3.5
Service Orientation 3.4
Negotiation 3.3
Social Perceptiveness 3.1
Coordination 3.0
Judgment and Decision Making 3.0
Complex Problem Solving 2.9

Skills in demand

Skills employers ask for in job postings for this occupation (Lightcast), with whether each is a common or specialized skill.

Showing the top 40 of 43.

Tools & technology

Example Category
Microsoft Office software Office suite software Hot technology In demand
Microsoft Outlook Electronic mail software Hot technology In demand
Adobe After Effects Video creation and editing software Hot technology
Facebook Web page creation and editing software Hot technology
Microsoft Excel Spreadsheet software Hot technology
Microsoft PowerPoint Presentation software Hot technology
Microsoft Windows Operating system software Hot technology
Microsoft Word Word processing software Hot technology
Zoom Video conferencing software Hot technology
Advantage Information Systems The Agency Advantage Enterprise resource planning ERP software
Agency management software Enterprise resource planning ERP software
Agency Master Enterprise resource planning ERP software
Agency Software AgencyPro Enterprise resource planning ERP software
Allied Financial Software Act4Advisors Customer relationship management CRM software
Allstar Software Systems Kofax Document management software
AMS Services AMS 360 Enterprise resource planning ERP software
AMS Services AMS Sagitta Enterprise resource planning ERP software
Apple Final Cut Pro Video creation and editing software
Applied Systems The Agency Manager Enterprise resource planning ERP software
Applied Systems Vision Customer relationship management CRM software
Benefits Technology Group SalesLogix Customer relationship management CRM software
CoVirt VirtGate Enterprise resource planning ERP software
CPU Tracker Software CPU Tracker Customer relationship management CRM software
Cygnus Software IncomeMax Financial analysis software
DORIS FILESERVERonline Enterprise resource planning ERP software
E-Z Data SmartOffice Customer relationship management CRM software
FINEOS Insure Enterprise resource planning ERP software
Fiserv FSC Manager Customer relationship management CRM software
G2X Agility:Insurance Enterprise resource planning ERP software
GBS Agency Expert Enterprise resource planning ERP software
GroupMe Instant messaging software
Healthcare common procedure coding system HCPCS Medical software
Hoffman Computer Systems Amsoft Customer relationship management CRM software
Infospectrum Quick Insure Customer relationship management CRM software
InStar Orion Customer relationship management CRM software
Insurance analysis software Financial analysis software
Insurance rating software Financial analysis software
Insurance Systems WebWriter BackOffice Customer relationship management CRM software
Insurance Technologies Corporation InsurancePro Enterprise resource planning ERP software
Insurance Technologies ForeSight Enterprise Customer relationship management CRM software

Showing the top 40 of 64.

Work context

How characteristic each condition is of the job, on O*NET's 1–5 context scale (higher = more present in day-to-day work). Each condition links to how it varies across all occupations.

Telephone Conversations 5.0
E-Mail 5.0
Deal With External Customers or the Public in General 5.0
Face-to-Face Discussions with Individuals and Within Teams 4.9
Frequency of Decision Making 4.8
Contact With Others 4.7
Importance of Being Exact or Accurate 4.7
Spend Time Sitting 4.6
Time Pressure 4.5
Impact of Decisions on Co-workers or Company Results 4.4
Determine Tasks, Priorities and Goals 4.1
Indoors, Environmentally Controlled 4.1
Freedom to Make Decisions 3.9
Written Letters and Memos 3.9
Level of Competition 3.9
Importance of Repeating Same Tasks 3.8
Work With or Contribute to a Work Group or Team 3.7
In an Enclosed Vehicle or Operate Enclosed Equipment 3.5
Conflict Situations 3.5
Physical Proximity 3.4
Coordinate or Lead Others in Accomplishing Work Activities 3.3
Dealing With Unpleasant, Angry, or Discourteous People 3.1
Consequence of Error 3.0
Degree of Automation 2.8
Outdoors, Exposed to All Weather Conditions 2.4
Public Speaking 2.2
Spend Time Making Repetitive Motions 2.2
Work Outcomes and Results of Other Workers 2.1
Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable 2.1
Indoors, Not Environmentally Controlled 2.1
Spend Time Standing 1.9
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls 1.9
Health and Safety of Other Workers 1.8
Exposed to Cramped Work Space, Awkward Positions 1.8
Spend Time Walking or Running 1.7
Exposed to Contaminants 1.7
Exposed to Extremely Bright or Inadequate Lighting Conditions 1.7
Outdoors, Under Cover 1.6
Exposed to Very Hot or Cold Temperatures 1.4
Exposed to Disease or Infections 1.4

How to get in

Job zone
Zone 4 — Job Zone Four: Considerable Preparation Needed
Education
Most of these occupations require a four-year bachelor's degree, but some do not.
Typical entry-level education
High school diploma or equivalent · BLS, the typical path — not a requirement
Related experience
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Preparation level
SVP (7.0 to < 8.0) — total schooling plus on-the-job experience.

What to study: Business, Management, Marketing, and Related Support Services . Fields of study crosswalked to this occupation (NCES CIP–SOC), not a requirement.

Education of current workers

Share of people in this occupation at each level of education.

Associate's Degree (or other 2-year degree) 15.8%
High School Diploma 14.8%
Post-Secondary Certificate 14.5%
Some College Courses 8.1%
Post-Baccalaureate Certificate 7.4%

Interests & work styles

The interests and personal qualities O*NET associates with people who do this work.

Work styles

Dependability 8.0
Attention to Detail 7.0
Integrity 6.0
Achievement Orientation 5.0
Social Orientation 4.0
Perseverance 3.0

Interest areas

Sales 6.6
Business Initiatives 4.0
Finance 3.8
Office Work 3.7
Public Speaking 3.5
Marketing/Advertising 3.2
Personal Service 2.9

Career interests (Holland / RIASEC)

Enterprising 6.0
Conventional 5.5
Social 3.7

Wages & employment

U.S. · annual wages (BLS OEWS)

$36k10th$46k25th$60kMedian$91k75th$136k90th
Annual wages by percentile — U.S. (BLS OEWS). The light band spans the 10th–90th percentile; the darker band is the middle half (25th–75th); the line is the median.
569k2024590k2034 (proj.)+3.7% · About average
Projected U.S. employment, 2024–2034 (BLS Employment Projections). A labor-market forecast for the occupation, not an AI-impact forecast.
10th percentile $36,390
25th percentile $45,520
Median (50th) $60,370
75th percentile $91,150
90th percentile $135,660
People employed 469,480

Industries that employ this occupation

Where these workers are employed, by number of jobs (national, BLS OEWS). Pay shown is the occupation's national median, not industry-specific.

Industry Workers National median pay
Finance and Insurance · Sector 451,930 $60,400
Insurance Agencies and Brokerages · National industry 353,250 $59,580
Direct Health and Medical Insurance Carriers · National industry 21,460 $74,060
Administrative and Support and Waste Management and Remediation Services · Sector 6,830 $46,390
Management of Companies and Enterprises · Sector 3,600 $80,250
Professional, Scientific, and Technical Services · Sector 2,490 $57,000
Retail Trade · Sector 1,760 $39,680
Real Estate and Rental and Leasing · Sector 640 $46,940
Temporary Help Services · National industry 240 $57,130
Health Care and Social Assistance · Sector 230 $66,820
Other Services (except Public Administration) · Sector 220 $48,530
Manufacturing · Sector 50

Where this work is most concentrated

Industries where this occupation is far more common than in the economy as a whole. The location quotient is how many times more concentrated it is here (a value of 5 means five times its economy-wide share).

Industry Concentration Workers
Insurance Agencies and Brokerages · National industry 117.16× 353,250
Finance and Insurance · Sector 23.84× 451,930
Direct Health and Medical Insurance Carriers · National industry 15.69× 21,460
Management of Companies and Enterprises · Sector 0.42× 3,600
Administrative and Support and Waste Management and Remediation Services · Sector 0.25× 6,830
Real Estate and Rental and Leasing · Sector 0.09× 640
Professional, Scientific, and Technical Services · Sector 0.08× 2,490
Retail Trade · Sector 0.04× 1,760

Part of the Financial Services career cluster.

Exposure quadrant: AI task-overlap percentile vs Median pay Insurance Sales Agents sits at the 93rd percentile of AI task-overlap and the 47th percentile of median pay, placed here against 12 adjacent occupations on the same two axes. Lower overlap · higher pay Higher overlap · higher pay Higher overlap · lower pay Lower overlap · lower pay Insurance Sales Agents Insurance Underwriters Claims Adjusters, Examiners, and Investigators Credit Authorizers, Checkers, and Clerks Eligibility Interviewers, Government Programs Financial and Investment Analysts Customer Service Representatives Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel AI task-overlap percentile → ↑ Median pay
AI task-overlap percentile (horizontal) vs. median-pay percentile (vertical), across all scored occupations. This occupation is highlighted; related occupations are plotted alongside it. Overlap measures shared tasks with AI, not automation.

Side-by-side comparisons place two occupations’ pay, preparation, skills, and AI exposure on the same page — same data, same scale, no forecast.

What you can do with this

Options the data surfaces for Insurance Sales Agents — not advice or a forecast. Each is a real cross-link you can follow into the evidence.

Write a report on thisheadline · factoids · citation

Insurance Sales Agents show 93rd-percentile AI task overlap — and about 47,000 annual U.S. openings

  • Insurance Sales Agents rank in the 93rd percentile (High band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated.Eloundou et al. (GPTs are GPTs) + Felten AIOE
  • The occupation is projected to see about 47,000 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI.BLS Employment Projections 2024–34
  • BLS projects employment to be about average (+3.7%) from 2024 to 2034.BLS Employment Projections 2024–34
  • Median annual pay is $60,370, across about 469,480 U.S. workers.BLS OEWS (May 2024)
  • Of the AI use actually observed for this work, 59% looks like augmentation (drafting, iterating, checking) rather than hands-off automation — from a Claude.ai usage sample, not a census.2026-01-15-v4-plus-2025-03-27-v2
Copy the whole kit
Insurance Sales Agents show 93rd-percentile AI task overlap — and about 47,000 annual U.S. openings

• Insurance Sales Agents rank in the 93rd percentile (High band) for AI task overlap across U.S. occupations — a measure of how much of the work today's AI can attempt, not how much is automated. (Eloundou et al. (GPTs are GPTs) + Felten AIOE)
• The occupation is projected to see about 47,000 U.S. job openings per year (2024–34), counting growth and replacement — a labor-demand projection made independently of AI. (BLS Employment Projections 2024–34)
• BLS projects employment to be about average (+3.7%) from 2024 to 2034. (BLS Employment Projections 2024–34)
• Median annual pay is $60,370, across about 469,480 U.S. workers. (BLS OEWS (May 2024))
• Of the AI use actually observed for this work, 59% looks like augmentation (drafting, iterating, checking) rather than hands-off automation — from a Claude.ai usage sample, not a census. (2026-01-15-v4-plus-2025-03-27-v2)

Source: Singulariki — "Insurance Sales Agents". https://singulariki.com/roles/role-41-3021-00
Note: AI task overlap measures what today's AI can attempt, not automation, job loss, or a forecast.

AssetsShare imageMethodology & sourcesPress & newsroomThe newsroom

Every line is built only from figures this page already shows and cites. AI task overlap means what today's AI can attempt — not automation, job loss, or a forecast.

Sources for this page

Every figure above traces to a named public dataset and the exact release below — not hand-written opinion. See the full methodology for what each measure does and does not mean.

Data compiled June 2, 2026. Figures are estimates, not advice.

Cite this page
Plain

Singulariki. "Insurance Sales Agents." Singulariki: a source-backed encyclopedia of work. Built from O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026. https://singulariki.com/roles/role-41-3021-00

APA

Singulariki. (2026). Insurance Sales Agents. Singulariki: a source-backed encyclopedia of work. Retrieved June 7, 2026, from https://singulariki.com/roles/role-41-3021-00

BibTeX
@misc{singulariki-role-41-3021-00,
  title  = {Insurance Sales Agents},
  author = {{Singulariki}},
  year   = {2026},
  note   = {O*NET 30.3; BLS Occupational Employment and Wage Statistics (OEWS) May 2024; BLS Employment Projections 2024–2034; Anthropic Economic Index v4 (2026-01-15) + v2 (2025-03-27); Microsoft “Working with AI” working-with-ai; “GPTs are GPTs” (Eloundou et al.) arXiv 2303.10130; AI Occupational Exposure (AIOE) Felten, Raj & Seamans; ILO / Gmyrek et al. GenAI exposure gradient 2025; IBS O*NET-SOC ↔ ISCO-08 occupation crosswalk 2022; Frey & Osborne (2013) frey-osborne-automation; Dingel & Neiman (2020) dingel-neiman-workathome. Accessed June 7, 2026},
  url    = {https://singulariki.com/roles/role-41-3021-00}
}

Citations name the underlying public dataset releases — they reflect what this page is built from, not just the URL.

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